Cancel AEGAS online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Aegas service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Aegas: Easy Method
What is Aegas
Service overview
Aegas is a subscription-based insurance service that offers general coverage options, including car insurance, through a user-friendly platform.
The service aims to provide flexible plans tailored to individual needs and is operated from Ukraine with an online presence at aegas.io.
Key features
Aegas emphasizes flexible plan terms and a digital-first experience for customers seeking personal and motor insurance.
Details on product scope, regional availability and formal pricing for the United Arab Emirates should be confirmed directly with Aegas before purchase.
How to cancel Aegas
Accepted cancellation methods
To cancel your Aegas subscription you can use the following methods: e-mail or post.
Phone or in-account online cancellation is not indicated as accepted; e-mail is the fastest and most reliable method.
Step-by-step cancellation (recommended: e-mail)
- Compose an e-mail to hello@aegas.io with the subject line: "Cancellation request - Policy [Your policy number]".
- Include your full name, policy number, date you want the cancellation to take effect, and a short reason for cancellation.
- Request written confirmation of the cancellation and any refund calculation, and keep a copy of your sent e-mail and any reply.
Step-by-step cancellation (by post)
- Write a signed cancellation letter including your full name, policy number, effective cancellation date, and contact details.
- Send the letter by registered mail or courier to: Polova street, 21, Kyiv Kyiv Oblast, 03056, Ukraine.
- Keep the mailing receipt or courier tracking number to prove the cancellation request was sent.
What happens when you cancel
Access and coverage
Coverage generally ends on the effective cancellation date you specify or the date the insurer confirms cancellation.
Make sure you have replacement cover arranged for vehicles or other risks that must remain insured under UAE law.
Policy renewal and records
Automatic renewals should stop once cancellation is confirmed, but you must check any future billing statements for errors.
Keep copies of the cancellation confirmation, final statements, and any communication for at least one year.
Data handling
Aegas will retain customer records as required by its data policies and applicable law; request confirmation of data handling in your cancellation e-mail.
If you want personal data removed, explicitly ask for deletion or anonymisation, noting that some records may be retained for legal or regulatory reasons.
Will I get a refund?
General refund policy
Refund eligibility typically depends on the policy terms, the unused period of cover, and any applicable administrative fees.
Aegas’ specific refund rules are not publicly listed for the UAE; request a written refund calculation when you cancel.
Common exceptions and deductions
- Refunds may be reduced by administration fees, taxes, or costs for claims already paid.
- No refund may be available if the policy includes a non-refundable premium clause or if cancellation is within terms that prohibit refunds.
How to request and track a refund
Ask for a clear breakdown of any refund in your cancellation e-mail and request an expected timeframe for repayment.
Retain all confirmation messages and bank statements showing receipt of any refunded amounts for your records.
Aegas plans and pricing
Pricing availability
No publicly available pricing data for Aegas in the United Arab Emirates for 2024 or 2025 could be found.
Please verify product names, regional availability or contact Aegas directly for an accurate quote.
How to get an accurate price
- Contact Aegas via e-mail at hello@aegas.io or visit the official site: aegas.io.
- Provide details about the coverage you need (vehicle type, use, driver details, or other risk information) to receive a tailored quote.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | No verified UAE pricing publicly available - contact Aegas |
Your consumer rights in United Arab Emirates
Key legal protections
UAE consumer protection laws give customers rights to clear information, fair contract terms, and mechanisms to lodge complaints about unfair commercial practices.
These rights apply to insurance purchases and service delivery in the UAE.
How to escalate a dispute
- If you cannot resolve a cancellation or refund issue with Aegas, contact the UAE Ministry of Economy Consumer Protection or your local Department of Economy body.
- Keep records of all correspondence and proof of payment to support a formal complaint.
Official resources
Official guidance and complaint portals are available from the UAE government: Ministry of Economy.
If you are in a specific emirate, check the emirate-level consumer protection office (for example, Dubai Department of Economy-related services) for local complaint procedures.
Customer experiences
Reported positives
Some customers report Aegas offers a simple sign-up process and flexible plan options suited to individual needs.
Digital-first communications and emailed confirmations are often highlighted as convenient by users.
Common complaints
Reported issues include difficulties finding clear local pricing and uncertainty about regional availability for UAE customers.
Some users indicate delays in receiving formal cancellation confirmations or detailed refund breakdowns when terms are unclear.
Balanced takeaway
Overall experiences vary; prompt, clear communication and detailed written confirmations reduce most common problems.
Contact Aegas directly and request written responses to ensure you have documentation for any dispute.
Documentation checklist
Required documents for cancellation
- Policy number and a copy of your policy document (if available).
- Proof of identity (passport, Emirates ID) and contact details.
- Evidence of payment (bank statement or receipt) showing premium paid.
Optional but helpful documents
- Correspondence history with Aegas (e-mails, letters).
- Registered mail or courier receipt if you cancel by post.
- Details of any claims made during the policy period.
Common mistakes
Not requesting written confirmation
Many customers assume verbal or informal confirmation is sufficient; always request a written cancellation confirmation by e-mail.
Without written proof you may face difficulties proving the cancellation date or refund entitlement.
Missing key details in the request
Failing to include your policy number, effective cancellation date, or contact details can delay processing.
Always include a clear request for a refund calculation if you expect one.
Ignoring local insurance requirements
Some people cancel without arranging replacement cover for mandatory risks, such as motor third-party insurance required locally.
Confirm regulatory requirements in the UAE before allowing any mandatory cover to lapse.
Comparative recap
Cancellation method comparison
The table below summarizes the practical differences between available cancellation methods for Aegas.
How to choose a method
Choose e-mail for speed and traceability; use registered post if you require formal postal evidence of delivery.
Always request written confirmation and a refund breakdown regardless of method chosen.
| Method | Typical speed | Proof provided | Best for |
|---|---|---|---|
| E-mail (hello@aegas.io) | Fast (days) | Sent e-mail and reply | Fastest confirmation and tracking |
| Registered post | Slower (days - weeks) | Mail receipt/courier tracking | Formal proof of delivery for disputes |
| Phone | Not indicated | Often no formal proof | Not recommended (not listed as accepted) |
After cancelling
Immediate next steps
Save all cancellation confirmations, final statements and any refund receipts in a secure location.
Check bank or card statements to confirm any refund has been processed as promised.
Where to get help
- Contact Aegas: hello@aegas.io.
- Visit the official Aegas site for product or contact details: https://aegas.io/.
- For unresolved disputes in the UAE, consult the Ministry of Economy: https://www.economy.gov.ae/.
Switching providers
If you need replacement insurance in the UAE, compare licensed local insurers and confirm policy coverage meets regulatory requirements.
Keep an overlap of cover where necessary to avoid any uninsured periods, especially for motor vehicles.
Address
Postal address
Polova street, 21, Kyiv Kyiv Oblast, 03056, Ukraine.
Contact e-mail
Primary contact for cancellations and inquiries: hello@aegas.io.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.