cancellation Agria: Easy Method

What is Agria

Overview

Agria is a pet insurance provider that offers veterinary expense coverage for dogs and cats, operating on a subscription model to help owners manage veterinary costs.

How Agria operates

Agria provides policies through its website and partner channels, with customer accounts ("Mon Agria") for managing cover, claims and communications.

How to cancel Agria

Cancel via website / account settings

• Log in to your "Mon Agria" customer account on the official site: agria.fr.
• Find the cancellation or contract management area and complete the online cancellation form.
• Save or screenshot confirmation and note any reference number for your records.

Cancel by email or post and app-store purchases

• Email: send a cancellation request including your insured number to resiliation@agria.fr.
• Post: send a signed cancellation letter with your policy number to Agria’s postal address (see Address section below).
• App store purchases: Agria documents no specific in-app cancellation path; if you subscribed via Apple or Google, use the App Store / Google Play subscription management and refund procedures (these are managed by the app stores, typically outside Agria control).

What happens when you cancel

Access to cover

Cancellation ends future cover from the effective cancellation date. Any ongoing claims are assessed according to policy terms in force when the treatment occurred.

Renewal and data

Automatic renewal will stop after cancellation. Agria will retain your policy and claims data as required for administration and legal purposes.

Will I get a refund?

Standard refund position

Agria issues refunds only under certain circumstances according to its refund policy. Refunds are not automatic on cancellation and depend on policy terms and timing.

UAE-specific considerations and exceptions

• No UAE-specific 14-day statutory cooling-off period for Agria was publicly identified; do not assume an automatic full refund based on a 14-day rule.
• Possible exceptions: pro-rata refunds for unused periods or refunds when Agria’s terms specify them; disputed refund decisions may require direct correspondence with Agria support.

Agria plans and pricing

Pricing summary

The following table lists verified UAE retail price entries related to "Agria" items recorded in 2024 - 2025. Note: these entries include retailer listings (some items are food retail products labelled Agria) and may not reflect Agria insurance plans.

Table of available pricing data

Your consumer rights in United Arab Emirates

Overview of rights

No UAE-specific consumer-rights notice or statutory 14-day cooling-off period for Agria was identified in public sources. Agria refers to refunds under certain circumstances, without citing explicit UAE law.

Practical steps to protect your rights

• Keep written records of cancellation requests, confirmations and policy numbers.
• If you believe a refund or consumer protection right applies, escalate with Agria customer service in writing and retain evidence.

Customer experiences

Positive feedback

• Customers report excellent customer service: prompt veterinary advice and smooth claims resolution in many markets.
• High review scores (~4.4 - 4.5/5) noted on major review platforms in some regions, and praise for vet accessibility via the app.

Negative feedback

• Complaints include alleged misselling or agent mis-advice leading to cover gaps (example review dated January 8, 2026: "Agent lied about cover, missold policies AVOID").
• Other issues raised: denial of claims for pre-existing symptoms, perceived unfair cancellations, and difficulty cancelling in isolated reports.

Documentation checklist

Essential items to include with a cancellation

• Policy number and insured pet name(s).
• Full name, contact details and customer account ID (if applicable).
• Signed cancellation statement or completed online cancellation form screenshot.

Evidence for refunds or disputes

• Payment receipts and dates of last premium payments.
• Any claim correspondence, veterinary invoices, and reference numbers.
• Copies of emails or postal proof (tracked delivery receipts).

Common mistakes

Assuming automatic refunds

Some customers expect an automatic full refund on cancellation. Agria’s policy states refunds only in certain circumstances, so confirm eligibility before assuming you will receive a refund.

Using the wrong cancellation channel

Customers who subscribed via app stores may try cancelling only with Agria, but Apple/Google manage app-store subscriptions and refunds. Use the appropriate channel for your purchase method to avoid delays.

Comparative recap

Channel comparison

After cancelling

What to check immediately

• Confirm you received written confirmation of cancellation and save it.
• Monitor bank or card statements for any pending charges or refunds.

Helpful links and next steps

• Agria official site: http://www.agria.fr/.
• If you subscribed via App Store / Google Play, use those stores’ subscription management pages to cancel and request refunds where applicable.

Address

Postal address

Agria UK: PO Box 506 Manchester M28 8EN.

Email for cancellations

Cancellation email: resiliation@agria.fr (include your policy/insured number and contact details).