Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Idshield service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Idshield: Easy Method
What is Idshield
Service overview
Idshield is a subscription identity-protection service that monitors personal information and offers identity restoration and related cybersecurity tools.
It provides monitoring across credit bureaus, dark web scanning, and access to licensed investigators and support to resolve identity theft incidents.
Main features
Features typically include identity and credit monitoring, identity restoration services, and cybersecurity tools like password monitoring.
Plan scope varies by monitoring breadth (1-bureau vs 3-bureau) and whether the plan covers individuals or families.
How to cancel Idshield
Primary cancellation methods
- Send a written cancellation request by email to idshield@legalshield.com. Include your full name, membership number, phone number, and a clear request to cancel the membership.
- Call Member Services to request cancellation and ask for a confirmation reference number or written confirmation.
Employer-provided memberships and app stores
- If your membership was provided by your employer, also notify your Human Resources department to ensure the employer-side process is completed.
- There are no explicit separate steps for cancelling via the App Store or Google Play in the policy; written notice or phone/email are the referenced methods.
What happens when you cancel
Access and coverage
Your protection remains active for the remainder of the paid term after cancellation. You will continue to receive services until that period ends.
The membership will not renew automatically following cancellation.
Data and account handling
Keep copies of your cancellation request and any confirmation you receive; email records and screenshots can be important if questions arise later.
If you do not receive formal confirmation, follow up by phone to ensure the account has been closed and to request written confirmation.
Will I get a refund?
Refund windows and rules
For monthly subscriptions you may request a full refund within 14 days of purchase. The same 14-day window applies to the first charge after a free trial.
Refunds are generally not available for subsequent renewals after the initial 14-day period.
Exceptions and fees
Refunds typically exclude shipping, handling, or applicable taxes unless local law requires otherwise. These charges may vary by jurisdiction.
If you believe local consumer law entitles you to a different outcome, contact Member Services and your local consumer protection authority to confirm your rights.
Idshield plans and pricing
Pricing summary
Exact AED pricing is not published by Idshield; the table below shows AED estimates derived from published US prices and current exchange rates.
Contact Idshield for definitive local pricing and billing details.
Official pricing table
| Plan | Price (approx. AED/month) | Period | Features |
|---|---|---|---|
| Individual (1‑bureau monitoring) | ≈ AED 54.85/month | Monthly | Identity and credit monitoring (1 bureau), identity restoration, cybersecurity tools |
| Individual (3‑bureau monitoring) | ≈ AED 73.27/month | Monthly | Identity and credit monitoring (3 bureaus), full features |
| Family (1‑bureau monitoring) | ≈ AED 109.89/month | Monthly | Protects two adults + dependents, 1‑bureau monitoring, full features |
| Family (3‑bureau monitoring) | ≈ AED 128.27/month | Monthly | Protects two adults + dependents, 3‑bureau monitoring, full features |
Your consumer rights in United Arab Emirates
General cancellation and refund rights
UAE consumer protection rules may provide rights to cancel digital subscriptions and to request refunds, especially shortly after purchase.
Local laws can affect whether taxes or fees must be refunded; check UAE regulations for digital services.
Where to get official help
For authoritative guidance about consumer rights in the UAE, consult the UAE government consumer-protection portal: UAE Consumer Protection.
If a dispute cannot be resolved with Idshield, you may escalate to local consumer authorities as advised on the official portal.
Customer experiences
Positive feedback
Many customers praise Idshield's customer service for being helpful, professional, and reassuring during identity incidents.
Reviewers often highlight access to licensed investigators and responsive support as valuable aspects of the service.
Common complaints
Some users report limited detail in dark web alerts, such as not knowing the breached site or password involved.
There are reports that cancelling by email alone can result in only an auto-reply; a follow-up phone call may be required to confirm closure.
Documentation checklist
Required information to prepare
- Full name as on the account and your membership number (if available).
- Primary email address and phone number associated with the account.
- Clear written statement requesting cancellation and the effective date.
Useful supporting documents
- Proof of purchase or billing statement showing the charge date.
- Screenshots of trial-to-paid transition (if applicable) and any confirmation emails.
- Copies of correspondence with Member Services or HR (for employer-provided plans).
Common mistakes
Not obtaining confirmation
A frequent error is assuming an emailed cancellation was processed without receiving explicit confirmation.
Always request and keep written confirmation, and follow up by phone if you only receive an auto-reply.
Assuming App Store or Google Play cancellation is sufficient
Some subscribers assume cancelling via an app marketplace automatically cancels the provider account; Idshield's policy references written notice or phone/email without explicit marketplace steps.
If you subscribed via App Store or Google Play, cancel the marketplace subscription and also notify Idshield to ensure the provider-side account is closed.
Comparative recap
Quick comparison
The table below summarizes monitoring level, approximate AED monthly price, and who each plan suits best.
Comparison table
| Plan | Monitoring | Price (approx. AED/month) | Best for |
|---|---|---|---|
| Individual (1‑bureau) | 1 credit bureau | ≈ AED 54.85 | Single adults on a budget |
| Individual (3‑bureau) | 3 credit bureaus | ≈ AED 73.27 | Those wanting broader credit monitoring |
| Family (1‑bureau) | 1 credit bureau per adult | ≈ AED 109.89 | Couples with dependents, basic monitoring |
| Family (3‑bureau) | 3 credit bureaus per adult | ≈ AED 128.27 | Families needing comprehensive monitoring |
After cancelling
Next steps to protect your identity
Monitor bank and card statements for unusual activity and change passwords on important accounts after cancelling the service.
Consider enabling stronger authentication (2FA) and reviewing credit reports if available in your jurisdiction.
Helpful links and contacts
Idshield FAQ and support: Idshield FAQ.
UAE consumer-protection guidance: UAE Consumer Protection.
Address
Mailing address
Idshield corporate mailing address:
1 Pre-Paid Way, Aldan, Oklahoma 74820, United States
Support email
To cancel or contact support by email, send your written request to: idshield@legalshield.com
Keep copies of all communications and request written confirmation of cancellation for your records.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.