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cancellation Jubilee: Easy Method
What is Jubilee
Overview
Jubilee refers to a group of services and products operating under the Jubilee name, including a UAE website for life insurance and separate services such as Jubilee.beauty subscriptions and JubileeTV hardware + membership.
The services vary by product: term life insurance and policy management in the UAE, consumer subscriptions for beauty services, and a streaming hardware + membership offering.
Services covered by this guide
This guide covers cancellation and refund procedures for three contexts often searched for as “Jubilee”: Jubilee (UAE) term life insurance, Jubilee.beauty subscription plans, and JubileeTV streaming hardware + membership.
Official UAE contact details and web links cited here refer to the Jubilee UAE site and official support channels where available.
How to cancel Jubilee
General cancellation steps
- Locate your account or policy details (policy number, registered email or phone).
- Use the official cancellation channel for the service (account settings, support email, phone or returns process).
- Keep written confirmation of the cancellation (email or in‑app confirmation) and any return tracking numbers if hardware is involved.
Service-specific steps
- Jubilee (UAE) term life insurance: Send a written cancellation request by email to [email protected] or call +971‑4‑227‑1064 (Sat - Thu 9am - 5pm). Follow any on‑screen prompts if you manage your policy online at the official site.
- Jubilee.beauty (monthly/annual subscription): Cancel via your account settings at least 24 hours before the next renewal. Note: uninstalling the app does not cancel the subscription.
- JubileeTV (hardware + membership): Cancel membership via the app or contact support. If returning hardware, follow the returns instructions and ship or drop off within the stated return window.
What happens when you cancel
Access and service end
After cancellation, access typically continues until the end of the current paid period unless otherwise stated by the service.
For streaming hardware, membership access may end immediately or at period end depending on the provider terms; check confirmation from support.
Data and account handling
Accounts and personal data are generally retained according to the provider’s privacy or account policy; request data deletion or retention details from support if required.
Always keep cancellation confirmation and any return receipts as proof in case of disputes.
Will I get a refund?
Jubilee.beauty refund rules
- No refunds after the free trial period ends.
- Monthly plans: refundable only if cancelled during a 7‑day free trial.
- Annual plans: non‑refundable according to the published policy.
JubileeTV refund rules
- Full refund available under the 60‑day risk‑free guarantee if the hardware is returned as required.
- The policy indicates hardware must be returned within 30 days for return processing; no refunds after the stated window.
- No refunds for unused membership periods unless specified in the membership terms.
Jubilee plans and pricing
Pricing availability
No verified AED pricing for Jubilee services (life insurance, Jubilee.beauty, JubileeTV) for 2024/2025 was found.
Contact the official Jubilee UAE office or the service account page for current, local pricing and promotions.
How to request a quote
Use the official website or the contact email/phone to request exact pricing for your location and plan type.
Official site: https://jubilee.ae/
| Service | Typical pricing info | How to get price |
|---|---|---|
| Jubilee (UAE) term life insurance | Contact for pricing | Request a quote via jubilee.ae or email [email protected] |
| Jubilee.beauty (subscription) | Contact for pricing | Check your account page or contact support |
| JubileeTV (hardware + membership) | Contact for pricing | Contact support through the app or official site |
Your consumer rights in United Arab Emirates
General UAE consumer protection
The UAE has consumer protection laws and regulations that cover unfair practices and product/service quality in many sectors.
Certain purchases and services can carry statutory rights such as repair, replacement, or refunds depending on the product and seller.
Cooling-off periods and applicability
No specific UAE cooling‑off period tied explicitly to Jubilee services was located in the verified sources.
Some UAE regulations provide a 14‑day cooling‑off right for specific transactions, but you should confirm applicability with Jubilee support or UAE consumer protection authorities for your case.
Customer experiences
Positive feedback
Some reviews on business‑software platforms (example: Capterra) rate Jubilee positively for usability, customer service and affordability in certain products or contexts.
These positive ratings typically reference design, helpful support, and value for money in the reviewed product category.
Negative feedback
Other reviews (example: TrustPilot for a related Jubilee insurance brand in another market) report serious complaints about claim delays, surrender issues and very negative experiences.
Customer feedback varies by country, product, and the specific Jubilee entity; evaluate reviews relevant to the exact Jubilee service you use.
Documentation checklist
Before you contact support
- Policy or subscription number and account email/phone.
- Proof of purchase or payment receipt (order number, invoice).
- Screenshots of account settings or pending renewals (if applicable).
If returning hardware
- Hardware serial number and original packaging details.
- Return authorisation number (RMA) or written return approval.
- Proof of shipment/tracking and the original receipt for refund processing.
Common mistakes
Failing to cancel before renewal
Missing the cancellation window (for example, not cancelling 24 hours before renewal for subscriptions) often results in an automatic charge for the next period.
Set a calendar reminder to cancel several days earlier to avoid timing issues.
Assuming app uninstall equals cancellation
Uninstalling an app does not cancel recurring subscriptions; you must cancel within account settings or via the provider’s cancellation channel.
Always confirm cancellation by obtaining written confirmation from the service.
Comparative recap
Quick comparison overview
The table below summarizes cancellation windows and refund rules for common Jubilee services based on verified policy notes.
Use this recap to decide which steps to take next and where to contact for help.
| Service | How to cancel | Refund policy (summary) |
|---|---|---|
| Jubilee (UAE) term life insurance | Email [email protected] or call +971‑4‑227‑1064 | Contact support for policy-specific refunds; life insurance refunds depend on policy terms and local regulation |
| Jubilee.beauty (subscription) | Cancel via account settings at least 24 hours before renewal | No refunds after trial; monthly refundable only if cancelled during 7‑day trial; annual plans non‑refundable |
| JubileeTV (hardware + membership) | Cancel via app or support; return hardware per returns instructions | Full refund under 60‑day risk‑free guarantee if hardware returned as required (return window noted as 30 days); no refunds after the window |
After cancelling
What to check next
- Confirm you received written cancellation confirmation and keep it for your records.
- Verify bank or card statements for any unexpected charges and dispute them promptly if necessary.
Where to get help
Contact Jubilee UAE for policy or account issues via the official site: https://jubilee.ae/.
For UAE consumer advice or to escalate unresolved disputes, consult local consumer protection authorities or legal advisers familiar with UAE insurance and e‑commerce regulations.
Address
Office location
211 Gargash Centre - Deira - Dubai - UAE
Use the official contact channels for appointments or written requests.
Contact hours
Phone support (as provided): +971‑4‑227‑1064, typical working hours Sat - Thu 9am - 5pm; confirm hours when you call.
Email for cancellations and enquiries: [email protected].
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Written by Hind Al Dhaheri
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.