Cancel MAWISTA online
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mawista service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mawista: Easy Method
What is Mawista
Overview
Mawista is a German-based insurance provider offering health and travel insurance products for students, expatriates and travellers. Their plans include monthly health cover, single-trip visa insurance, and daily travel policies.
Who it is for
Mawista serves international students, long-term travellers and expatriates who need insurance for stays in Germany or for visa purposes. Plans vary by duration and the insured person’s situation.
How to cancel Mawista
Preferred method
- Use Mawista’s online cancellation form (preferred). Visit the official site for the correct form: MAWISTA official site.
- Provide your MAW number, policy details and desired cancellation date on the form.
Alternative methods
- Email an informal written cancellation to info@mawista.com including your MAW number and proof of identity.
- Send a postal cancellation letter to the German address: AP Solutions GmbH, Esslinger Str. 83, 73207 Plochingen, Germany.
- Do not attempt to cancel via the App Store or Google Play - those channels are not accepted.
What happens when you cancel
Coverage end dates
Monthly plans remain active through the end of the current month after cancellation. This is Mawista’s standard procedure for monthly contracts.
Reisecare (daily travel) plans can be cancelled on any day and coverage stops immediately for future days; past days already covered remain covered as contracted.
Confirmation and data
You should receive confirmation of cancellation from Mawista by email. Keep that confirmation for your records and any refund claims.
Mawista retains contract data as required by law; request a copy of documentation if needed when you cancel.
Will I get a refund?
Refund timing and procedure
- Overpaid premiums (commonly due to SEPA timing) are typically refunded automatically within 3 to 7 business days.
- If you have not received a refund after 8 - 10 days, email info@mawista.com with your MAW number and proof of cancellation.
Right of withdrawal and exceptions
- Contracts of one month or longer include a 14-day right of withdrawal (cooling-off period); you may cancel without reason during that time and are entitled to a refund.
- Retroactive cancellation is possible within 3 months if you join statutory German health insurance and provide the required membership certificate; otherwise cancellation usually takes effect at the end of the current month.
- Visa-related issues with Reisecare (e.g., compatibility with specific visa products) have led to some disputes; keep documentation if you require a refund for visa reasons.
Mawista plans and pricing
Available plans
| Plan | Period | Approx. Price (AED) | Features |
|---|---|---|---|
| MAWISTA Student | Monthly | approx. AED 112.00 / month | Private health insurance for international students; includes accident and liability cover |
| MAWISTA Reisecare | Daily (single premium) | approx. AED 5.40 / day | International travel insurance for trips up to 365 days |
| MAWISTA Expatcare | Monthly | approx. AED 300.00 / month | Health insurance for expats and long-term travellers; cancellable monthly |
| MAWISTA Visum | Single trip | approx. AED 60.00 / trip | Insurance suitable for Schengen visa applications |
Pricing notes
Exact AED pricing is not published by Mawista; the table shows approximate conversions (1 EUR ≈ 4 AED). Check current exchange rates and contact Mawista for precise UAE-specific pricing.
For plan details and offers visit the official site: MAWISTA official site.
Your consumer rights in United Arab Emirates
Mawista-specific rights
- You have a 14-day right of withdrawal for contracts lasting one month or longer (cooling-off period).
- Clients are entitled to refunds of overpaid premiums, including under the right of withdrawal or due to SEPA timing issues.
Local UAE guidance
UAE consumers can also seek guidance from local consumer protection authorities about cross-border purchases and services.
For formal disputes, consider contacting the UAE Ministry of Economy consumer protection services or seek local legal advice if needed.
Customer experiences
Positive feedback
Many customers praise Mawista staff as friendly, professional and solution-oriented, noting smooth contract management for cancellations and modifications.
Specific agents have been highlighted in reviews for helpful service during purchase or claim handling.
Common complaints
Some customers report slow or absent replies from customer support and delays receiving refunds after cancellation.
There are reports of Reisecare being unsuitable for some visa types and of long response times for refund requests; keep records if issues arise.
Documentation checklist
Essentials to include
- MAW number (policy/reference number)
- Full name, date of birth and contact details
- Policy start and desired cancellation date
Supporting documents
- Proof of identity (passport or ID)
- Proof of purchase / payment (bank statement)
- Membership certificate for statutory German health insurance (for retroactive cancellation)
- Copy of any email confirmations or the online cancellation form submission
Common mistakes
Cancellation method errors
Do not attempt to cancel via App Store or Google Play; Mawista does not accept cancellations through these platforms.
Using the wrong cancellation channel can delay processing and refunds, so use the online form, email or post as instructed.
Refund and documentation mistakes
Failing to include your MAW number, proof of cancellation, or correct bank details will delay refunds.
If you claim retroactive cancellation after joining statutory German insurance, be sure to submit the membership certificate within the required timeframe (typically within 3 months).
Comparative recap
Key policy comparison
| Feature | Mawista policy |
|---|---|
| Cancellation methods | Online cancellation form (preferred), email or postal mail. App Store/Google Play not accepted. |
| Monthly plan effective date | Cancellation effective at end of current month; coverage remains active until then. |
| Reisecare (daily) effective date | Cancellation effective immediately for future days from the cancellation date. |
| Refund timing | Overpayments usually refunded in 3 - 7 business days; contact support if not received within 8 - 10 days. |
| Right of withdrawal | 14-day cooling-off period for contracts of one month or longer; refund entitlement applies. |
Action points
Use the preferred online form for fastest processing, keep cancellation confirmation, and follow up by email if refunds are delayed.
After cancelling
What to check
Confirm you received an email confirmation of cancellation and save it with your policy documents.
Monitor your bank account for refund processing and keep evidence of the cancellation date and any correspondence.
Useful links and contacts
Official Mawista website: https://www.mawista.com/en/
Help article on retroactive cancellation: Mawista help - retroactive cancellation
Customer email: info@mawista.com
Address
Mailing address
AP Solutions GmbH
Esslinger Str. 83, 73207 Plochingen, Germany
Notes about postal cancellations
If you send a cancellation by post, include your MAW number, policy details and a signed statement of cancellation.
Allow extra processing time for postal cancellations compared with the online form or email. Keep proof of postage.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.