Mercury

Cancel MERCURY online

Wanneer wilt u opzeggen?

Door te valideren verklaar ik de algemene voorwaarden te hebben gelezen en geaccepteerd en bevestig ik dat ik de Postclic premium promoaanbieding van 48u voor €2.00 bestel met een verplichte eerste maand van €49.00, daarna €49.00/maand zonder verplichting.

Netherlands

Opzeggingsservice Nr. 1 in Netherlands

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Opzeggingsbrief opgesteld door een gespecialiseerde advocaat
Afzender
Mercury
P.O. Box 11991
92711 Santa Ana United States
help@mercury.com
Betreft: Opzegging contract Mercury

Geachte heer, mevrouw,

Hierbij deel ik u mijn beslissing mee om het contract met betrekking tot de dienst Mercury te beëindigen.
Deze kennisgeving vormt een vastberaden, duidelijke en ondubbelzinnige wil om het contract op te zeggen, met ingang van de eerstvolgende vervaldatum of conform de toepasselijke contractuele termijn.

Ik verzoek u alle nodige maatregelen te nemen om:
– alle facturering stop te zetten vanaf de effectieve opzeggingsdatum;
– mij schriftelijk te bevestigen dat dit verzoek goed is ontvangen;
– en, indien van toepassing, mij de eindafrekening of bevestiging van saldo te sturen.

Deze opzegging wordt u toegestuurd via gecertificeerde e-mail. Het verzenden, de tijdstempel en de integriteit van de inhoud zijn vastgesteld, wat het een bewijskrachtig geschrift maakt dat voldoet aan de vereisten van elektronisch bewijs. U beschikt daarom over alle nodige elementen om deze opzegging regelmatig te verwerken, conform de toepasselijke beginselen inzake schriftelijke kennisgeving en contractvrijheid.

Conform de regels met betrekking tot de bescherming van persoonsgegevens, verzoek ik u ook:
– alle mijn gegevens te verwijderen die niet nodig zijn voor uw wettelijke of boekhoudkundige verplichtingen;
– alle bijbehorende persoonlijke ruimtes te sluiten;
– en mij de effectieve verwijdering van gegevens te bevestigen volgens de toepasselijke rechten inzake bescherming van de persoonlijke levenssfeer.

Ik bewaar een volledige kopie van deze kennisgeving evenals het bewijs van verzending.

te bewaren966649193710
Ontvanger
Mercury
P.O. Box 11991
92711 Santa Ana , United States
help@mercury.com
REF/2025GRHS4

cancellation Mercury: Easy Method

What is Mercury

Overview

Mercury refers here to Mercury Insurance, a U.S.-based insurer that offers auto, home, and renters coverage and allows customers to manage policies online and by phone.

The company operates primarily in the United States; publicly available product details and pricing are generally published in USD for U.S. customers.

Scope for UAE residents

Mercury does not publish UAE-specific plans or AED pricing publicly, and its primary market is the U.S.

If you live in the United Arab Emirates, verify whether Mercury policies apply to you before purchasing or cancelling a policy.

How to cancel Mercury

Prepare before you call or write

  • Locate your policy number, effective dates, and the reason for cancellation.
  • Decide your requested cancellation date and whether you need proof of new coverage.

Accepted cancellation methods

  • Phone: Call Mercury’s customer service at 1-800-503-3724 to request cancellation and confirm details.
  • Online/contact form: Use Mercury’s official site to send a cancellation request if a web contact option is provided.
  • Postal mail: Send a signed written cancellation request to Mercury Insurance Group, P.O. Box 11991, Santa Ana, CA 92711 if you prefer paper records.
  • What to include: policy number, full name, contact details, requested cancellation date, and any supporting documents.

What happens when you cancel

Access and policy termination

When your cancellation is processed, active coverage ends as of the cancellation effective date you and the insurer agree on.

Confirm the exact time and date with the insurer to avoid any coverage gaps or overlap with new insurance.

Renewals and records

Mercury will stop renewals for the cancelled policy but may retain your policy records for regulatory and business purposes.

Request written confirmation of cancellation and a final statement showing any balance or refund due.

Will I get a refund?

General refund policy

Refund eligibility depends on your policy terms, how much of the policy period remains, and whether any cancellation fees apply.

Most insurers issue prorated refunds for unused premium periods, minus any administrative fees where stated in the contract.

Exceptions and timing

  • Short-rate or cancellation fees may reduce the refund if your contract contains those terms.
  • Refund processing times vary; ask Mercury for the expected timeline and method (check, direct deposit, etc.).
  • If premiums were paid by a third party (leasing company, lienholder), refunds may be issued to that party.

Mercury plans and pricing

Pricing availability

No UAE-specific pricing in AED is publicly available for Mercury; most public rates are in USD and aimed at U.S. customers.

Contact Mercury directly for any bespoke or international pricing inquiries.

Contact for accurate quotes

To get an exact price or policy details for your situation, request a formal quote from Mercury via their official website or by phone.

Plan Price (AED)
Standard plans (example) Contact for pricing

Your consumer rights in United Arab Emirates

Core rights to expect

As a consumer in the UAE, you have the right to clear contract terms, fair treatment, and transparent pricing from service providers.

You also have the right to request documentation and a written explanation of any fees or refunds when cancelling a contract.

How to escalate disputes

  • First, raise the issue with Mercury’s customer service in writing and keep copies of all communication.
  • If the response is unsatisfactory, you may escalate to UAE government consumer channels or your local insurance regulator.
  • Use the official UAE government portal for information on consumer protection: https://u.ae.

Customer experiences

Positive feedback

Many customers report smooth online account management and clear confirmations when cancellations are handled by phone.

Some praise timely written confirmation and courteous customer service representatives.

Negative feedback

Some customers experience longer wait times on the phone or delays in refund processing after cancellation.

Complaints commonly relate to misunderstanding of fees or refund timing; document all exchanges to reduce disputes.

Documentation checklist

Essential documents to have ready

  • Policy number and full policy documents.
  • Proof of identity (passport or ID) and contact information.
  • Requested cancellation date and reason for canceling.

Support documents (if applicable)

  • Proof of replacement insurance (to avoid coverage gaps).
  • Bank details or instructions for refund transfer.
  • Copies of previous correspondence with Mercury about the policy.

Common mistakes

Missing required details

Example: Sending a brief message without the policy number or signature can delay processing.

Always include full policy details and a signed request when mailing cancellations.

Not confirming cancellation in writing

Example: Relying solely on a verbal confirmation can lead to disputes about the effective date.

Ask for written confirmation and a final statement showing any refund due to avoid misunderstandings.

Comparative recap

How Mercury compares

The table below summarizes common differences between Mercury (U.S.-focused) and typical UAE insurers.

Key takeaways

Use this comparison to set expectations about local support, pricing currency, and cancellation procedures.

Feature Mercury (U.S.-focused) Typical UAE insurers
Pricing currency Primarily USD; no public AED rates for UAE Published in AED with local fee structures
Cancellation methods Phone, online contact form, postal mail Local branches, phone, email, regulator-backed complaint channels
Local support Limited local presence for non-U.S. customers Local offices and Arabic/English support
Regulation and complaints Subject to U.S. state insurance regulations Regulated locally; consumer protection through UAE authorities

After cancelling

Confirmations and follow-up

Obtain written confirmation of cancellation and a final payment or refund statement from Mercury.

Keep all records for at least the period required by your local regulation or until refunds are resolved.

Helpful official links

Address

Mercury Insurance mailing address

Mercury Insurance Group P.O. Box 11991 Santa Ana, CA 92711

Use this address for signed postal cancellation requests and formal correspondence.

Additional contact details

FAQ

Before canceling your Mercury insurance policy, locate your policy number, effective dates, and the reason for cancellation. Also, decide on your requested cancellation date and whether you need proof of new coverage.

You can cancel your Mercury insurance policy by calling their customer service at 1-800-503-3724, using the online contact form on their official website, or by sending a signed written cancellation request via registered postal mail.

When you cancel your Mercury insurance, active coverage ends on the agreed cancellation effective date. It's important to confirm this date with the insurer to avoid any coverage gaps.

Refund eligibility depends on your policy terms and how much of the policy period remains. Most insurers issue prorated refunds for unused premium periods, minus any applicable administrative fees.

To ensure smooth processing of your cancellation request, keep a copy of your written request and any supporting documents. You can send your request via registered postal mail to Mercury Insurance Group, P.O. Box 11991, Santa Ana, CA 92711.

Belangrijke waarschuwing over de beperkingen van de dienst

In een geest van transparantie en preventie is het essentieel de beperkingen te herinneren die inherent zijn aan elke gedigitaliseerde verzenddienst, zelfs wanneer deze voorzien is van tijdstempel, getraceerd en gecertificeerd. De garanties hebben betrekking op de verzending en het technisch bewijs, maar nooit op het gedrag, de zorgvuldigheid of beslissingen van de ontvanger.

Let op, Postclic kan niet:

  • garanderen dat de ontvanger uw e-mail ontvangt, opent of kennisneemt.
  • garanderen dat de ontvanger uw verzoek verwerkt, accepteert of uitvoert.
  • garanderen dat de inhoud die door de gebruiker is opgesteld juist of volledig is.
  • garanderen dat een onjuist of niet bijgewerkt adres geldig is.
  • voorkomen dat de ontvanger de juridische draagwijdte van de brief betwist.