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Cancel ZILVEREN KRUIS
in 30 seconds only!
Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Zilveren Kruis service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Zilveren Kruis: Easy Method
What is Zilveren Kruis
Overview
Zilveren Kruis is a Dutch health insurance provider offering basic and supplementary health insurance plans for residents of the Netherlands.
Plans are subscription-based and governed by Dutch insurance terms; some services and documentation are available in English.
Scope for UAE residents
Zilveren Kruis products are primarily for the Dutch market; there is no separate UAE product line or UAE pricing publicly available.
If you are living in or moving to the United Arab Emirates, check whether your policy obligations change and whether you must cancel or notify the insurer.
How to cancel Zilveren Kruis
Accepted cancellation methods
- Online via Mijn Zilveren Kruis on the official website (preferred and fastest).
- By postal letter to the insurer’s customer service address.
- By telephone through Zilveren Kruis customer service.
Step-by-step cancellation (typical)
- Log in to Mijn Zilveren Kruis using DigiD (or the account method shown on the site).
- Locate the cancellation section and follow the on-screen steps to submit termination for the desired date.
- If cancelling by post, send a signed letter with your policy number and desired end date to Klantenservice Zilveren Kruis, Postbus 444, 2300 AK Leiden.
- If cancelling by phone, have your policy number and personal ID ready and confirm any written confirmation will be sent.
What happens when you cancel
Access and cover
When cancellation is accepted, your basic insurance stops on the agreed termination date and cover ceases from that date onward.
If you cancel at year-end as required, coverage typically ends 31 December and stops 1 January of the following year.
Data and records
Zilveren Kruis will retain policy and claims records according to legal and contractual retention rules.
Request copies of your policy certificate and claims history before cancellation if you need them for future claims or proof of cover.
Will I get a refund?
Revocation (cool-off) refund
If you revoke a newly issued basic policy within 14 days of receiving the policy certificate, premiums paid will be refunded.
Any reimbursements already paid by the insurer must be repaid and will be deducted from the refund amount.
Other refunds and exceptions
- No general 14-day refund right beyond the stated revocation clause is specified in the policy documents.
- Refunds for mid-term cancellations are not generally provided unless required by specific circumstances or contractual terms.
Zilveren Kruis plans and pricing
Pricing availability
No verified AED pricing for Zilveren Kruis in the United Arab Emirates was found for 2024/2025.
Public pricing available for the Dutch market is denominated in EUR; contact Zilveren Kruis for price information relevant to your situation.
How to obtain specific prices
Request plan and premium details via Mijn Zilveren Kruis or contact customer service for official quotations and currency information.
| Plan | Pricing (AED / EUR) | Notes |
|---|---|---|
| Basic insurance | Contact for pricing | Pricing published in EUR for Dutch market; no UAE-specific public pricing available. |
| Supplementary plans (dental, etc.) | Contact for pricing | Availability and premiums vary by plan and territory; request a formal quote. |
Your consumer rights in United Arab Emirates
Revocation and cancellation rights
You have a 14-day right to revoke a newly issued basic insurance policy (cool-off) with a refund of premiums minus any reimbursements already paid.
If terms or premiums are changed to your disadvantage, you may cancel within one month from the effective date of that change.
Complaint and escalation rights
- You can submit a complaint to Zilveren Kruis’s Central Complaints Coordination Department (in Dutch or English).
- Complaints should be acknowledged and receive a detailed response within 5 working days, or you will be informed if more time is needed.
Customer experiences
Positive feedback
Some customers praise professional and supportive customer service, and note English-language help is available.
These positive reports typically highlight helpful staff during claims or administrative questions.
Negative feedback
Many reviewers report difficulty obtaining reimbursements, especially for care abroad, and bureaucratic hurdles when claiming.
There are multiple complaints about cancellation difficulties and billing problems with add-on plans; reviewers sometimes report overcharging and poor transparency.
Documentation checklist
Essential documents to include
- Policy number and policy certificate.
- Personal identification (copy of passport or national ID).
- Signed cancellation or revocation letter with desired termination date.
Supporting documents (if applicable)
- Proof of new insurer or relocation documents when switching or moving abroad.
- Copies of recent statements or proof of paid premiums for refund processing.
Common mistakes
Missing deadlines
Waiting too long to cancel basic insurance can prevent termination at year-end; standard rule requires submission by 31 December to end cover 1 January.
If you miss the annual deadline and do not meet a mid-term cancellation condition, your policy may continue for another year.
Wrong cancellation channel
Trying to cancel via the App Store or Google Play purchase flow will not work; Zilveren Kruis requires cancellation via Mijn Zilveren Kruis, post, or phone.
Using unofficial channels can delay processing and lead to continued premium charges.
Comparative recap
Quick feature comparison
| Feature | Zilveren Kruis (key points) | Notes for UAE-based customers |
|---|---|---|
| Cancellation methods | Online (Mijn Zilveren Kruis), post, phone. No App Store/Google Play cancellation. | Use online or postal cancellation; phone support may assist in English. |
| Refunds | 14-day revocation refund for new basic policies; reimbursements to be repaid if applicable. | Request refund documentation promptly if revoking from abroad. |
| Mid-term cancellation | Allowed only for specific circumstances (e.g., child turning 18, military service, disadvantageous changes). | Provide supporting evidence when cancelling mid-term from the UAE. |
After cancelling
Next steps
Obtain written confirmation of the cancellation and keep copies of all correspondence and proof of any refunds processed.
Check whether you need alternative health cover in the UAE or for travel periods after termination.
Helpful official links
- Zilveren Kruis - Cancellation information (official)
- Zilveren Kruis - Terms and revocation details (official)
Address
Postal address
Klantenservice Zilveren Kruis
Postbus 444, 2300 AK Leiden, Netherlands
Contact reminders
When contacting from the UAE, confirm any required international dialing codes and preferred office hours.
Keep policy number and identification available to speed up the cancellation process.