Cancel SKYMESH online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Skymesh service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Skymesh: Simple Process
What is Skymesh
Overview
Skymesh is an internet service provider known for offering broadband and satellite internet services outside the UAE, primarily operating from Australia. It provides subscription-based connectivity and may supply hardware for installations.
Scope
There is no verified evidence that Skymesh operates a local, UAE-specific service or pricing. Official Skymesh materials and support channels appear to be aimed at markets outside the United Arab Emirates.
How to cancel Skymesh
Primary methods
- Email a written cancellation request to the provider: [email protected], including account number and customer details.
- Send a written cancellation notice by postal mail to: SkyMesh Pty Ltd, PO Box 255, Fortitude Valley QLD 4006.
Other options and tips
- Check your Skymesh account or invoice for any locally listed phone number and call to confirm cancellation steps if a number is provided.
- If you are using a third-party app store (App Store, Google Play) or a local reseller, cancel through that channel if your subscription was purchased there; no UAE-specific App Store cancellation instructions for Skymesh were verified.
What happens when you cancel
Service access and termination
After cancellation, your internet service will typically be scheduled for disconnection on a specified termination date.
Access to online account portals and service may stop at or shortly after that date.
Billing, equipment and data
Final charges or pro-rata billing may apply depending on your billing cycle and contract terms.
You may be required to return supplied hardware; retain records of any returns and serial numbers for dispute resolution.
Will I get a refund?
Official refund policy (non-UAE)
Skymesh, Inc. (operating outside the UAE) offers a 30-day satisfaction guarantee: a full refund if the internet service fails to meet expectations, subject to diagnostic steps. See the provider policy for details.
For hardware installations under the same policy, unused items can be returned within 30 calendar days for a full refund; shipping costs are customer responsibility.
Exceptions and steps
- Refunds may require completion of diagnostics or proof of return shipment for hardware.
- There is no verified, UAE-specific refund policy for Skymesh; consult the official refund page or customer support for case-specific guidance.
Official refund information: Skymesh Refund Policy.
Skymesh plans and pricing
Pricing availability
No official or publicly available pricing for Skymesh in AED (UAE) for 2024/2025 was verified.
Skymesh website pricing is presented in USD, GBP, or AUD and does not show UAE-specific listings.
How to get local pricing
- Contact Skymesh support directly to ask about availability and pricing for UAE customers.
- Check your local App Store or reseller listings for any localized pricing if subscription was purchased there.
| Plan | Price (AED) | Notes |
|---|---|---|
| No UAE pricing found - contact Skymesh for localized pricing and availability. | ||
Your consumer rights in United Arab Emirates
Where to find official guidance
UAE consumers have general protections under federal and emirate-level consumer protection authorities.
Refer to official government resources for authoritative guidance on refunds, cooling-off periods, and dispute resolution.
Useful official authorities
- UAE Ministry of Economy (Consumer Protection) - national consumer-rights guidance and complaint processes.
- Telecommunications and Digital Government Regulatory Authority (TDRA) - regulator for telecom services and related consumer issues in UAE.
Customer experiences
Verified review availability
No verified Trustpilot, ProductReview, or other customer-review feedback specific to Skymesh in the UAE was found.
This lack of local reviews means direct UAE user experience is not available for evaluation.
What other markets show
- Skymesh operates in markets outside the UAE; any online reviews are likely for those regions and may not reflect local support or policies.
- When evaluating experiences, check region-specific reviews and confirm whether a reviewer was a domestic customer.
Documentation checklist
What to include in your cancellation request
- Account number or customer ID as shown on invoices.
- Full name, contact phone number, and billing address.
- Reason for cancellation and requested termination date.
Supporting documents to keep
- Copies of invoices and proof of payment for recent periods.
- Serial numbers and condition photos of any hardware you return.
- Delivery receipts or tracked-post evidence of posted cancellation letters.
Common mistakes
Failing to confirm the correct contact method
Example: Sending a cancellation through an app store or reseller when Skymesh requires direct notice to their support email can delay closure.
Always confirm the channel you must use - check invoices and the official website before sending.
Not retaining proof
Example: Not keeping shipment tracking numbers or confirmation emails can make disputing final bills difficult.
Keep copies of all communications and returns until final billing and refunds (if any) are resolved.
Comparative recap
Quick comparison
The table below compares common cancellation routes and likely outcomes based on verified information and typical practices.
Notes on interpretation
Entries reflect available, non-UAE-specific Skymesh policy and common telecom practices; local experiences may vary.
| Method | Ease | Refund possible | Notes |
|---|---|---|---|
| Email to support | Easy | Possible (case-by-case) | Use account details and request written confirmation. |
| Postal mail | Slow | Possible (subject to policy) | Keep tracked-post receipts and proof of delivery. |
| Phone | Variable | Possible but not guaranteed | Confirm any cancellation reference number in writing. |
After cancelling
Follow-up actions
- Request and save written confirmation of cancellation and final balance.
- Return any leased or supplied hardware per the provider’s instructions and keep shipment proof.
Helpful official links
- Skymesh official site
- Skymesh refund policy (verified non-UAE)
- UAE Ministry of Economy (Consumer Protection)
- TDRA (telecom regulator)
Address
Mailing address
SkyMesh Pty Ltd, PO Box 255, Fortitude Valley QLD 4006, Australia.
Contact notes
Use the official Skymesh email [email protected] for written cancellation requests.
If you are in the UAE, verify whether you subscribed through a local reseller or app store; cancellations and refunds may need to be handled through that channel.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.