Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lucky Mobile service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Lucky Mobile: Easy Method
What is Lucky Mobile
Overview
Lucky Mobile is a budget-friendly prepaid mobile service brand that operates in Canada, offering basic prepaid plans, devices, and SIM products. It is primarily aimed at low-cost national coverage within Canada.
Relevance to UAE users
Lucky Mobile does not publish UAE-specific plans or pricing for 2024 - 2025 and its consumer policies are written for the Canadian market. UAE customers should treat Lucky Mobile as an international provider when considering purchases or cancellations.
How to cancel Lucky Mobile
Preferred methods
Lucky Mobile accepts cancellations by postmail; registered post is recommended for tracking and proof of delivery. Online cancellation forms are not specified in the publicly available policy for non-Canadian locations.
Step-by-step cancellation (by registered post)
- Write a cancellation letter including your full name, Lucky Mobile account number or phone number, the date you want service to end, and a clear statement that you wish to cancel the service.
- Include a photocopy of a government ID or the original account holder's ID if requested to verify identity.
- Send the letter by registered post to: Lucky Mobile, 160 Elgin Street, Ottawa, Ontario K2P 2C4, Canada. Keep tracking and dispatch receipts.
- Record the cancellation date and allow a few business days for processing; follow up with Lucky Mobile support if you continue to see charges.
- If you prefer, contact Lucky Mobile customer service via their official site for guidance before sending the letter: luckymobile.ca.
What happens when you cancel
Service access and termination
Service is typically terminated effective on the requested cancellation date; you will lose voice, text, and data access once the account is closed. Prepaid credit generally remains on the account but is non-refundable.
Renewals and ongoing charges
Automatic renewals are not detailed for UAE customers; ensure you request cancellation before any renewal date to prevent further billing. If unexpected charges occur after cancellation, document them and contact support or consumer authorities.
Will I get a refund?
Device and accessory refunds
Lucky Mobile offers a 15-day satisfaction guarantee for device and accessory purchases: returns/exchanges or full refunds are allowed if items are returned in "near new" condition within 15 calendar days. See Lucky Mobile's returns page for details: Returns, warranty & repairs.
Exceptions and prepaid balances
- SIM cards cannot be returned once opened or activated.
- Unused prepaid funds are non-refundable but typically remain on the account for future use.
- For persons with disabilities, device return windows are extended to 30 calendar days with doubled permitted usage limits.
- Lucky Mobile’s public policy does not explicitly reference a UAE statutory 14-day cooling-off right; refunds are governed by Lucky Mobile’s stated device policy and applicable local consumer law.
Lucky Mobile plans and pricing
Availability of pricing
No verified Lucky Mobile subscription plans or pricing in AED for the UAE were found in the public domain for 2024 - 2025. Contact Lucky Mobile directly for any region-specific offerings.
Contact for up-to-date pricing
Use official Lucky Mobile channels to confirm availability, pricing, and compatibility before purchasing from abroad.
| Plan / Item | Price (AED) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | No UAE pricing publicly available; check luckymobile.ca |
Your consumer rights in United Arab Emirates
UAE cooling-off and consumer protection
Under UAE consumer protection norms, buyers generally have a statutory right to a 14-day cooling-off period for certain purchases and contracts. This is a general right and may not override a provider's explicit non-refund policies for specific products.
How to escalate disputes
- If you are charged unfairly after cancellation, keep all records and receipts and submit a complaint to the UAE consumer protection authority via the Ministry of Economy: economy.gov.ae.
- Document attempted contact with Lucky Mobile and provide proof of cancellation when filing complaints with local authorities.
Customer experiences
Common complaints
Public reviews (mainly from Lucky Mobile's Canadian customer base) report issues such as unexpected charges, abrupt service cancellations, SIM activation problems, and difficulty reaching helpful support.
Positive notes and limitations
As a budget provider, some customers report acceptable basic service for low-cost needs. Note that most available feedback pertains to Canadian service; UAE-specific experience is limited due to lack of local operations and pricing.
Documentation checklist
Before sending cancellation
- Account holder full name and account/phone number.
- Desired cancellation date and clear statement of cancellation.
- Photocopy of government-issued ID for verification.
Keep for your records
- Registered-post tracking number and proof of dispatch.
- Copies of the cancellation letter and any email correspondence.
- Billing statements showing final charges and confirmation of service end.
Common mistakes
Failing to verify provider availability
Example: Buying a Lucky Mobile SIM or plan assuming UAE support without confirming network compatibility or region-specific pricing can lead to unusable service.
Insufficient cancellation evidence
Example: Sending an unsigned or untracked cancellation request may not be accepted or easily proven. Always use registered post and keep copies.
Comparative recap
Quick comparison overview
The table below contrasts core aspects between Lucky Mobile (Canadian operations) and typical UAE mobile providers for clarity when considering purchases or cancellations from the UAE.
| Aspect | Lucky Mobile (Canada) - UAE applicability | Typical UAE providers |
|---|---|---|
| Pricing visibility | No AED pricing publicly available - contact required | Clear AED plans published online and in stores |
| Cancellation method | Postal cancellation accepted; online UAE process not specified | Online, in‑store, or call centre cancellations common |
| Device returns | 15-day device return; 30 days for persons with disabilities | Return policies vary; UAE law may provide specific consumer rights |
| Prepaid refunds | Prepaid balances non-refundable (remain on account) | Varies by operator; some allow refunds under certain conditions |
| Customer support & reviews | Mixed/negative reviews reported for Canadian service; limited UAE data | Generally accessible local support with regulated complaint channels |
After cancelling
Confirming account closure
After sending your cancellation, monitor your bank or card statements for any further charges. Keep the registered-post receipt as proof of your request.
Helpful official links
- Lucky Mobile support and returns: luckymobile.ca - Returns, warranty & repairs
- Lucky Mobile home: luckymobile.ca
- UAE consumer protection and guidance: economy.gov.ae
Address
Postal address for cancellations
Lucky Mobile
160 Elgin Street, Ottawa, Ontario K2P 2C4, Canada
Sending recommendations
- Send cancellation by registered post for tracking and proof of delivery.
- Retain copies of all documents, proof of posting, and any confirmations from Lucky Mobile.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.