Cancel ANGHAMI online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Anghami service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Anghami: Easy Method
What is Anghami
Service overview
Anghami is a music streaming service serving the Middle East and North Africa, offering millions of songs, playlists, and personalized recommendations.
The service includes a free tier with ads and premium Anghami Plus plans with offline downloads, unlimited skips, and an ad-free experience.
How it is billed in the UAE
In the United Arab Emirates Anghami often offers carrier-billed subscriptions through Etisalat and du, rather than only direct app-store billing.
Carrier-billed plans appear on your mobile invoice from Etisalat or du and follow the carrier's billing and cancellation rules.
How to cancel Anghami
Cancel via the Anghami app (recommended)
- Open the Anghami app on your device and log in with the account you subscribed with.
- Go to your profile or settings and find "Subscriptions" or "Manage subscription".
- Select the active Anghami Plus subscription and choose "Cancel" or "Stop renewal".
- Follow on-screen prompts to confirm cancellation; you should receive confirmation in-app or by email.
Cancel carrier-billed subscription (Etisalat or du)
- If you subscribed via Etisalat or du, you may need to cancel through the carrier. Contact the carrier's customer care or use their official account portal.
- For fastest results, contact Etisalat or du support and request cancellation of the Anghami carrier-billed subscription.
- Keep a record of the support case number or confirmation message for your records.
What happens when you cancel
Access after cancellation
After cancellation you generally retain access to Anghami Plus features until the end of your paid billing period.
When the billing period ends, your account will revert to the free, ad-supported tier unless you re-subscribe.
Account and data
Cancelling a subscription does not automatically delete your Anghami account, playlists, or saved content.
If you want your account removed, use the account deletion options in the app or contact Anghami support for assistance.
Will I get a refund?
Standard refund policy
Anghami's standard approach is to allow access for the remainder of the paid period, but refunds for unused time are not routinely offered.
Refunds are subject to Anghami's terms and the billing method (carrier billing decisions may differ).
Exceptions and how to request a refund
- If you were charged in error, or there is a billing dispute, contact Anghami support and your mobile operator immediately.
- If billed via Etisalat or du, the carrier may handle refunds or billing corrections per their policies.
- Keep receipts, screenshots, and case numbers to support your refund request.
Anghami plans and pricing
Available UAE carrier plans
The following are carrier-billed Anghami Plus options available in the UAE via Etisalat and du, with VAT included.
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Anghami Plus - Weekly (via Etisalat) | AED 5.77 per week (VAT included) | Weekly | Standard Anghami Plus features (offline downloads, unlimited skips, ad‑free) |
| Anghami Plus - Monthly (via Etisalat) | AED 21.00 per month (VAT included) | Monthly | Standard Anghami Plus features; 1 month FREE for first time |
| Anghami Plus - Monthly (via du) | AED 21.00 per month (VAT included) | Monthly | Standard Anghami Plus features; 1 month FREE for first time |
| Anghami Plus - Family (via du) | AED 28.80 per month (VAT included) | Monthly | Family plan for multiple users |
Your consumer rights in United Arab Emirates
Basic consumer protections
UAE consumer protection laws require businesses to provide accurate billing and clear terms for subscriptions and services.
Consumers have the right to dispute incorrect charges and request remedies through the relevant government channels.
How to escalate a complaint
- Contact Anghami support and your carrier (Etisalat or du) first and request a written resolution.
- If unresolved, file a complaint with the UAE Ministry of Economy or the consumer protection authority in your emirate.
- Keep documentation: receipts, screenshots, emails, and any case or ticket numbers for your complaint.
UAE official consumer information: Ministry of Economy.
Customer experiences
Common positive feedback
Many users praise Anghami for its region-focused catalog, curated Arabic playlists, and smooth streaming experience.
Carrier billing convenience is appreciated by customers who prefer adding subscriptions to their mobile invoice.
Common issues reported
- Some customers report difficulties cancelling when subscriptions are billed via carriers rather than directly through the app store.
- Billing disputes sometimes require contacting both Anghami and the mobile operator, which can lengthen resolution time.
Documentation checklist
What to have before you cancel
- Account email or phone number used to subscribe to Anghami.
- Proof of payment: carrier bill, app store receipt, or confirmation email.
- Screenshots of your subscription status in the Anghami app (subscription page).
What to keep after cancellation
- Cancellation confirmation (email, in‑app message, or carrier confirmation).
- Any case/ticket numbers and the names of support agents you spoke with.
- Billing statements showing the final charge and that no further renewals were billed.
Common mistakes
Assuming cancellation is automatic
Some users assume deleting the app cancels the subscription. Deleting the app does not stop carrier or app-store billing.
Always cancel via the Anghami subscription settings or through your carrier's billing portal to avoid unexpected charges.
Not checking billing source
Confusion often comes from not verifying whether the subscription is billed by the app store, Anghami directly, or by a mobile operator.
Check your mobile invoice and Anghami account subscription page to confirm who is charging you before requesting a refund.
Comparative recap
Quick plan comparison
| Plan | Price (AED) | Billing | Best for |
|---|---|---|---|
| Anghami Plus - Weekly (via Etisalat) | 5.77 / week | Carrier (Etisalat) | Short-term use, trial without monthly commitment |
| Anghami Plus - Monthly (via Etisalat) | 21.00 / month | Carrier (Etisalat) | Individual monthly subscription; first-time offer available |
| Anghami Plus - Monthly (via du) | 21.00 / month | Carrier (du) | Individual monthly subscription; first-time offer available |
| Anghami Plus - Family (via du) | 28.80 / month | Carrier (du) | Multiple users under one plan (family sharing) |
After cancelling
Verify cancellation
- Check your Anghami account subscription page for a cancellation confirmation or end date.
- Monitor your next mobile bill to ensure the subscription charge ceases.
Helpful official links
- Anghami official site and support: https://www.anghami.com/
- Etisalat UAE support: https://www.etisalat.ae/
- du UAE support: https://www.du.ae/
- UAE consumer information: https://www.economy.gov.ae/
Address
Anghami UAE office
16th Floor, Al‑Khatem Tower, WeWork Hub71, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates.
Contact note
For subscription and account-specific matters, use the Anghami app support or the official Anghami website support channels for the fastest response.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.