Cancel AUDIO.COM online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Audio.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Audio.Com: Easy Method
What is Audio.Com
Overview
Audio.Com is a music and audio platform that offers streaming, project uploads, transcription, and tutorials. It provides tiered plans with storage and advanced tools for creators and listeners.
Who uses it
The service is used by musicians, podcasters, and listeners who need cloud storage for Audacity projects, audio transcription, and curated content. Accounts can be free or paid with added features and storage.
How to cancel Audio.Com
Cancel on the Audio.Com website (recommended)
- Log into your Audio.Com account.
- Go to Profile Settings → Subscription → Manage Subscription → Cancel Subscription.
- Follow confirmation steps to stop auto-renewal; keep a confirmation screenshot or email.
Cancel via mobile platform stores
- App Store (iOS): Apple manages subscriptions. Cancel in device Settings under Subscriptions or in your App Store account.
- Google Play (Android): Google Play manages subscriptions. Cancel in the Google Play app or at play.google.com under Subscriptions.
Cancel by email or post
- Email support@audio.com with your purchase email, optional payment date, and reason to request cancellation or refund.
- For formal or legal notices you may send postal mail to the company address (see Address section).
What happens when you cancel
Access and features after cancellation
When you cancel a paid subscription, your account will stop auto-renewing at the end of the current billing period.
You may retain paid features until the paid period expires, then your account reverts to the Free plan limits (e.g., limited uploads and storage).
Data and account retention
Your uploaded projects and account data typically remain associated with your account after downgrade, subject to Free plan limits.
If storage limits are exceeded after downgrade, older or excess files may be restricted; export important files before cancellation if needed.
Will I get a refund?
General refund policy
All fees and charges are generally nonrefundable, except in specific circumstances described by Audio.Com policy.
Exceptions and pro-rated refunds
- Pro-rated refund: If you cancel subscriptions other than weekly or monthly during the first 14 days of the term, you may receive a refund equal to the difference between your plan's fee and the then-current monthly fee; the account converts to a free account.
- Refund requests must be submitted via email to support@audio.com with purchase email, optional payment date, and reason.
Audio.Com plans and pricing
Pricing table
| Plan | Price (USD) | Billing period | Key features |
|---|---|---|---|
| Free | Free | N/A | Up to 3 Audacity project uploads (1 GB total) |
| Pro | USD 5.38/month (billed annually at USD 64.59/year) | Monthly (annual billing) | 250 GB storage, unlimited Audacity uploads, transcription, tutorials |
| Premium | USD 6.99/month (billed annually at USD 83.88/year) | Monthly (annual billing) | 2 TB storage, Pro features plus advanced tools and resources |
Currency and UAE pricing
Audio.Com displays prices in USD on public pages. No official AED pricing was found in public materials.
To see exact AED charges, check the UAE App Store or Google Play listing at purchase time or contact support@audio.com.
Your consumer rights in United Arab Emirates
Legal framework and points of reference
No Audio.Com-specific UAE consumer-rights text was found in public materials. UAE consumers may refer to local consumer protection laws administered by the Ministry of Economy.
Relevant UAE guidance can help with disputes, refunds, and seller obligations under local consumer protection rules.
Practical steps for UAE residents
- Contact Audio.Com support first: support@audio.com and keep records of communications.
- If unresolved, consider filing a complaint with the UAE Ministry of Economy consumer protection authority: Ministry of Economy (UAE).
- Gather receipts, subscription IDs, screenshots, and payment records to support your case.
Customer experiences
Positive feedback
Some users reported fast, professional customer service and successful refunds after contacting support.
Examples include users who had trials cancelled and refunds processed within 24 hours after support review.
Negative feedback and recurring issues
Other users reported difficulties: non-intuitive cancellation flows, accidental trial charges, and resistance to refunds in some cases.
There are reports of confusion with similar software (e.g., Audacity searches) and website usability or login problems on mobile.
Documentation checklist
What to collect before contacting support
- Purchase receipt or transaction ID (from email or payment provider).
- Account email address used to register with Audio.Com.
- Date of purchase and approximate payment method (card, PayPal, etc.).
- Subscription plan name and screenshots of billing or subscription settings.
Additional materials for disputes
- Screenshot of cancellation attempts or error messages.
- Copies of communications with support and any case or ticket numbers.
- Evidence of accidental sign-up (if applicable) and timeline of events.
Common mistakes
Accidental trial and quick charges
Users sometimes miss fast trial expiry and are billed before realizing the trial converted to a paid subscription.
Always note trial length and set a calendar reminder to cancel before renewal if you do not wish to continue.
Assuming App-Store cancellation occurs on the website
Subscriptions bought through Apple or Google Play must be cancelled through those platforms; cancelling on Audio.Com may not stop store-managed renewals.
Check where you were charged (Audio.Com invoice vs App Store/Google Play) before cancelling to use the correct channel.
Comparative recap
Quick comparison of cancellation channels
| Method | Where to cancel | Typical speed | Refund eligibility |
|---|---|---|---|
| Web (Audio.Com) | Profile Settings → Subscription → Manage → Cancel | Immediate stop to auto-renewal at period end | General nonrefundable; possible pro-rated refund within 14 days for longer-term plans |
| App Store (iOS) | Apple device Settings or App Store subscriptions | Immediate stop to auto-renewal for next period | Refunds handled by Apple; contact Apple Support for store refunds |
| Google Play (Android) | Google Play app or play.google.com → Subscriptions | Immediate stop to auto-renewal for next period | Refunds handled by Google Play; contact Google Play Support for store refunds |
Key takeaway
Cancel via the channel you used to subscribe to ensure auto-renewal stops and to direct refund requests to the correct provider.
When in doubt, contact support@audio.com and include full purchase details.
After cancelling
Confirming cancellation
- Save or screenshot the cancellation confirmation from your account or the store.
- Monitor your email and payment method for final transaction or refund messages.
Helpful links and next steps
- Audio.Com main site - account and subscription settings.
- Apple: manage subscriptions - cancel iOS subscriptions.
- Google Play: cancel subscriptions - cancel Android subscriptions.
- UAE Ministry of Economy - consumer protection guidance.
Address
Company mailing address
MuseCY SM LTD, 84, SPYROU KYPRIANOU, 4004, LIMASSOL, CYPRUS
Support contact
Email: support@audio.com (use this address for refund requests; include purchase email, payment date if known, and reason).
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.