Epidemic Sound

Cancel EPIDEMIC SOUND online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Epidemic Sound License After Cancel Subscription | Postclic
Epidemic Sound
Västgötagatan 2
118 27 Stockholm Sweden
support@epidemicsound.com
Subject: Cancellation of Epidemic Sound contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Epidemic Sound service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Epidemic Sound
Västgötagatan 2
118 27 Stockholm , Sweden
support@epidemicsound.com
REF/2025GRHS4

cancellation Epidemic Sound: Easy Method

What is Epidemic Sound

Service overview

Epidemic Sound is a subscription music and sound-effects service aimed at creators, studios and businesses who need royalty-free tracks for videos, podcasts and other media.

The service provides access to a large catalog of music and sound effects plus publishing/monetization rights for content distributed on many platforms.

Who uses it

Typical users include YouTubers, filmmakers, podcasters and social media creators who require cleared music without per-use licensing complexity.

Epidemic Sound is offered as a recurring subscription, with access governed by account and platform terms.

How to cancel Epidemic Sound

Cancel via the Epidemic Sound website (recommended)

  • Log into your Epidemic Sound account at epidemicsound.com.
  • Go to Account → Subscriptions → Manage Subscription → Cancel.
  • Keep the cancellation confirmation and note your subscription end date.

Cancel via App Store or Google Play

  • If you subscribed through Apple or Google, you cannot cancel inside the Epidemic Sound app.
  • Cancel via the platform: Apple Settings → Subscriptions, or Google Play → Payments & subscriptions.
  • Any refund requests for store subscriptions are handled by Apple or Google, not Epidemic Sound.

What happens when you cancel

Access after cancellation

When you cancel, you keep access to the Epidemic Sound catalog and any publishing rights until the end of your current billing period.

Access does not end immediately if you already paid for the current cycle.

Renewal and account data

Automatic renewal will stop after successful cancellation; your account remains active until the paid period expires.

Epidemic Sound retains necessary account data per its privacy and terms; check their support pages for data retention details.

Will I get a refund?

General refund policy

Epidemic Sound’s publicly stated policy is that charges already made are generally non-refundable once access has been granted and used.

There is no guaranteed automatic cooling-off refund under their standard terms.

Exceptions and platform refunds

  • Occasional discretionary refunds may be granted (for example, accidental renewals) on a case-by-case basis at the company’s discretion.
  • If you subscribed via Apple or Google, refund requests are handled by those platforms under their policies.
  • For Apple refund guidance see Apple Support - Manage subscriptions.
  • For Google Play refunds see Google Play - Request a refund.

Epidemic Sound plans and pricing

Pricing availability

Exact local AED pricing in the United Arab Emirates is not publicly listed by Epidemic Sound on their standard pages.

Regional pricing is typically shown during checkout or by contacting support.

How to obtain local pricing

To see UAE pricing, start the sign-up or checkout flow while located in the UAE, or contact Epidemic Sound support for a quote.

Use the official site for accurate, up-to-date pricing information: epidemicsound.com.

Plan Price
Individual / Business plans Contact for pricing

Your consumer rights in United Arab Emirates

Local consumer protection overview

UAE consumer protection laws provide rights around misleading sales and faulty services, and authorities may allow a short cooling-off period in some cases.

However, a provider’s stated refund policy (like Epidemic Sound’s no-refund-after-use position) can affect outcomes in practice.

Practical advice for UAE subscribers

  • Retain proof of purchase, cancellation confirmations and screenshots to support any dispute.
  • If you subscribed through Apple or Google, platform refund rules may apply independently of Epidemic Sound’s policy.
  • For general UAE consumer guidance, see the UAE government portal: UAE Government - Consumer Protection.

Customer experiences

Positive feedback

Many users praise Epidemic Sound for a wide, high-quality music library and an interface that suits content creators.

Customer service is often described as responsive and helpful when resolving plan changes or individual issues.

Negative feedback

Some creators report billing or refund difficulties and delays in resolving disputes.

There are occasional reports of copyright-claim issues despite subscriptions and delays in support for complex cases.

Documentation checklist

What to keep before and after cancelling

  • Account screenshot showing subscription status and cancellation button.
  • Confirmation email or on-screen confirmation of cancellation.
  • Billing receipts or bank/card statements showing the charge and date.
  • If subscribed via a store, keep the App Store or Google Play purchase receipt and any refund request IDs.

When contacting support

  • Have your account email, invoice numbers and dates of charge ready.
  • Attach screenshots showing the subscription page and cancellation confirmation.

Common mistakes

Not cancelling the store subscription

A frequent error is cancelling inside the Epidemic Sound app instead of stopping the subscription in Apple or Google account settings when the store handled the billing.

This leaves the store subscription active and leads to unexpected renewals.

Assuming automatic refunds

Subscribers sometimes expect automatic refunds after cancelling; Epidemic Sound’s policy does not guarantee refunds once access was granted.

Always request a refund explicitly and provide supporting documentation if you believe an exception is warranted.

Comparative recap

Quick comparison points

The table below compares cancellation and refund handling between Epidemic Sound (web) and platform-based subscriptions.

Use it to decide the most appropriate cancellation route for your situation.

Feature Epidemic Sound (web) App Store / Google Play Notes
How to cancel Account → Subscriptions → Manage → Cancel Cancel in Apple or Google subscription settings Cancel where the billing was handled to stop future charges
Refund handling Charges generally non-refundable after access; discretionary exceptions Refunds handled by platform under their policies Platform refunds may be faster for store purchases
Access after cancel Access until end of paid billing cycle Access depends on platform billing; typically until end of paid period Keep proof of end date for rights/claims

After cancelling

What you can expect immediately

After cancellation you will receive confirmation and retain access until your billing period ends.

Save the confirmation email and a screenshot of the cancelled subscription status.

Helpful links and next steps

Address

Corporate address

Västgötagatan 2, 118 27 Stockholm, Sweden.

This is Epidemic Sound’s listed corporate address; use official support channels for enquiries.

Contact channels

For subscription actions and account support, use the Epidemic Sound website and official support portal.

If you subscribed through a mobile store, also check Apple or Google account support for billing issues.

FAQ

After you cancel your Epidemic Sound subscription, you retain access to the music catalog and publishing rights until the end of your current billing cycle. Make sure to keep proof of your cancellation date.

To cancel via the Epidemic Sound website, log into your account, navigate to Account → Subscriptions → Manage Subscription, and select Cancel. It's advisable to keep a confirmation of your cancellation.

If you subscribed through the App Store, you need to cancel via Apple Settings → Subscriptions. Remember to keep proof of cancellation for your records.

Generally, Epidemic Sound's charges are non-refundable once access has been granted. However, you may request a discretionary refund for accidental renewals, which will be evaluated on a case-by-case basis.

If you cannot find the cancellation option, check your contract or billing details for the official cancellation channels. You can also consider sending a written cancellation request via email or registered mail.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.