Cancel HUNGAMA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hungama service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Hungama: Easy Method
What is Hungama
Service overview
Hungama is a subscription-based entertainment service offering music, movies, music videos and podcasts across multiple languages and regions.
The service provides streaming and download options, curated playlists, and paid content such as rentals and virtual items.
Availability in UAE
Hungama operates a Middle East storefront with localized offerings and pricing for UAE users.
Billing may be handled directly by Hungama or by app stores (Google Play or Apple App Store) depending on how the subscription was purchased.
How to cancel Hungama
Cancel via Google Play (Android)
- You must cancel through your Google Play account; the Hungama app cannot cancel Google-billed subscriptions.
- Steps: Open Play Store → Profile → Payments & subscriptions → Subscriptions → Hungama → Cancel subscription.
- Google Play subscription help: Google Play Subscriptions.
Cancel via Apple App Store (iPhone)
- Apple-billed subscriptions must be cancelled through your Apple ID; Hungama app or website cannot cancel these.
- Steps: Settings → Your Name → Subscriptions → Hungama → Cancel Subscription.
- Apple subscription help: Manage Subscriptions on iPhone.
Cancel via Hungama website or app (web purchases)
- If you purchased via Hungama's website, open your app profile → Manage my Subscription → Cancel subscription.
- Hungama also accepts support requests by email or post; online account cancellation is usually the fastest method.
- Official site: hungama.com.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but does not immediately remove access in most cases.
You typically retain access to premium features until the end of your current paid period.
Billing and renewal
Auto-renewal is turned off on cancellation; you will not be billed for subsequent cycles.
If the subscription is managed by Google or Apple, billing and renewal control is handled by those stores.
Account and data retention
Your account (playlists, downloads tied to the account) generally remains, but downloads may stop working after access ends.
If you want data removed, contact Hungama support and request account deletion following their process.
Will I get a refund?
General refund policy
Generally, Hungama does not offer refunds for unused days once a billing cycle has begun.
Cancelling stops future renewals but you normally keep access until the paid period ends.
Exceptions and special cases
- All "Rent" purchases are final and non-refundable; they remain valid only for the rental period provided.
- Subscriptions and virtual item purchases are non-refundable except where local law requires (for example certain EU cooling-off rights).
- Consumer protections in specific jurisdictions may override the default policy.
How to request a refund
- If you believe you are entitled to a refund, contact Hungama support with order details and rationale.
- If purchased via Google or Apple, you may need to submit the refund request through their official processes.
Hungama plans and pricing
Current Middle East plan
The following pricing is the verified Middle East offering for Hungama Movies.
| Plan | Price | Period | Features |
|---|---|---|---|
| Hungama Movies (Middle East storefront) | AED 6.99 | Monthly | Premium HD & SD Bollywood and regional cinema catalog |
Notes on other pricing
In-app subscriptions in other stores may be priced in USD (for example USD 4.99/month) and are not shown in AED on those storefronts.
If you do not see UAE-specific pricing, check the app store country settings or Hungama's website for regional offers.
Your consumer rights in United Arab Emirates
What to expect under UAE rules
There are no Hungama-specific statutory refund rules publicly available for UAE consumers beyond company policy.
UAE consumers commonly rely on the provider's published terms and the app-store refund processes when applicable.
How to escalate a complaint
- If Hungama support cannot resolve a billing dispute, UAE consumers can escalate to local consumer protection authorities (for example Dubai consumer protection services).
- Escalation timelines and enforcement can vary; some users report slow resolution in practice.
Customer experiences
Positive feedback
Many users enjoy Hungama’s music and movie catalog and report long-term satisfaction with content selection.
There are cases where customer support resolved payment issues and provided apologies and refunds after complaints.
Negative feedback
Common complaints include continuing auto-renewals after cancellation, unexplained charges, and difficulty stopping subscriptions.
Users also report occasional bugs, crashes, playlist issues, coin-redeem failures, and intrusive ads in some app versions.
Documentation checklist
What to gather before contacting support
- Order/transaction ID, date of purchase, and billed amount.
- Method of purchase (Google Play, Apple App Store, Hungama website) and device used.
- Screenshots of subscription status, billing statements, or error messages.
How to present your case
- State clearly whether you request cancellation confirmation, refund, or account deletion.
- Include concise timelines and attach supporting screenshots or receipts.
Common mistakes
Attempting to cancel in the wrong place
Many users try to cancel inside the Hungama app when the subscription is billed by Google or Apple; this does not stop store-managed billing.
Always confirm which payment method/store is charged before cancelling.
Waiting too long to act
Delaying cancellation until after a renewal often prevents refunds under Hungama’s standard policy.
If you want to avoid another charge, cancel before the next billing date and keep confirmation of the cancellation.
Comparative recap
Quick comparison table
| Method | Who manages billing | Refund likelihood | Speed to cancel |
|---|---|---|---|
| Google Play (Android) | Low (Google process; refunds via Google) | Immediate via Play Store | |
| Apple App Store (iPhone) | Apple | Low (Apple process; refunds via Apple) | Immediate via Apple ID settings |
| Hungama website / web purchases | Hungama | Low to moderate (depends on Hungama support) | Immediate via account settings or support request |
Recommendation
For fastest resolution, cancel via the account interface that manages billing (Google, Apple, or Hungama web).
If you need a refund or have a dispute, provide full documentation and escalate to the store or Hungama support as appropriate.
After cancelling
Confirm cancellation
- Keep the cancellation confirmation email or a screenshot of the cancelled subscription screen.
- Verify that auto-renew is turned off in Google Play / Apple ID / Hungama account.
Further steps and support links
- Hungama official site: Hungama.
- Google Play subscriptions: Google Play Subscriptions.
- Apple subscriptions: Apple Subscriptions.
Address
Mailing address
Hungama (UAE office)
4th Floor, Dubai Media City, Building #14, Dubai, UAE
Notes for postal complaints
If you choose to escalate by post, include copies of receipts, account details, and a clear statement of the remedy you seek.
Keep proof of posting and follow up with Hungama support if you do not receive a timely response.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.