cancellation Loopcloud: Easy Method

What is Loopcloud

Overview

Loopcloud is a cloud-based sample and sound library service for music producers that integrates with popular DAWs. It allows browsing, previewing and downloading samples, using points and subscription features.

Who uses it

Producers and sound designers use Loopcloud to find loops, one-shots and packs, organise libraries and sync material across devices. Subscriptions provide points, storage and full feature access.

How to cancel Loopcloud

Cancel via Loopcloud website (recommended)

• Log in to your Loopcloud account on the website.
• Go to the "Current Plan" section in your account settings.
• Click the "Cancel Subscription" link, choose a reason and follow the prompts to confirm cancellation.
• Keep a copy (screenshot or email) of the cancellation confirmation for your records.

Cancel via mobile platforms

• iOS (App Store): Subscriptions purchased through Apple must be cancelled through Apple directly; Loopcloud cannot cancel or refund App Store purchases. See Apple support: Manage subscriptions on iPhone or iPad.
• Android (Google Play): Subscriptions purchased through Google Play must be cancelled through your Google Play account; Loopcloud cannot cancel or refund Google Play purchases. See Google support: Cancel, pause, or change a subscription.

What happens when you cancel

Access after cancellation

Your subscription will remain active until the end of the current billing period unless otherwise stated in your confirmation. You can continue to use features and downloads for that period.

Account and data handling

Your account and any downloaded or purchased content remain available according to Loopcloud terms. Stored cloud files may be retained or deleted as described in the service terms - download backups if needed.

Will I get a refund?

Cooling-off period and general rule

Loopcloud follows a limited refund policy: consumers generally have a 14-day cooling-off period to request a refund if they have not started downloading digital content or begun using the service.

Exceptions and timing

• If digital content has been downloaded or the subscription used, the right to cancel for a refund no longer applies.
• Refunds are only available within 60 days of purchase in eligible circumstances (for example, confirmed fraud or failure to deliver).
• Subscription refund eligibility may require unspent points, payments made within the last 3 months, and any gifted subscriptions to be unclaimed.
• Loopcloud aims to issue refunds within 14 days of cancellation notification where applicable.

Official refund and cancellation details: Loopcloud Terms of Service and Loopcloud refund & cancellation help.

Loopcloud plans and pricing

Summary of available plans

Loopcloud lists prices in USD; the table below shows approximate AED conversions (exchange rate ~1 USD = 3.67 AED). Actual charged amounts depend on your payment provider.

Approximate prices (AED)

Note: Loopcloud displays USD pricing. AED figures are approximate conversions; final charges depend on your bank or payment processor exchange rate and fees.

Your consumer rights in United Arab Emirates

Relevant UAE consumer protection resources

UAE consumers are protected under national consumer protection regulations and can file complaints with official authorities. For guidance and filing, use the UAE government consumer pages.

Official consumer information and complaint guidance: UAE Government - Consumer Protection.

Practical advice for UAE residents

• Keep purchase records (receipts, confirmation emails, transaction IDs) and screenshots of account pages or errors.
• If a refund or service issue is disputed, you can submit a complaint to the UAE consumer authorities using the official government channels linked above.
• Digital content disputes often depend on whether the service was used or content downloaded; preserve evidence to support your claim.

Customer experiences

Positive feedback

Many users praise Loopcloud’s DAW integration, sample browsing and reasonable subscription levels. Customers also note helpful customer support when purchase issues occur.

Negative feedback

Some users report technical problems such as installation errors, app freezing, device limit messages and usability concerns. Others mention limits around credits, performance or removal of some free sample features.

Documentation checklist

Prepare these before contacting support

• Account email and username used with Loopcloud.
• Order number, invoice or payment transaction ID.
• Proof of payment (bank statement or receipt).
• Screenshots of the subscription page, error messages or cancellation confirmation.
• Record of unspent points or gifted subscription details, if relevant.

Where to send documents

Use the official Loopcloud support/help centre when submitting documentation. For platform purchases, use Apple or Google support channels and include their reference IDs.

Common mistakes

Not cancelling in the right place

Example: Cancelling via Loopcloud website is required for direct purchases. Many users try to call or email; phone calls are not accepted cancellation methods and may not stop renewal.

Missing platform-specific steps

Example: If you subscribed via the App Store or Google Play, cancelling on the Loopcloud site will not stop renewals - those must be cancelled through Apple or Google.

Comparative recap

Quick plan comparison

Key takeaways

• Monthly plans are flexible; annual plans offer larger point bundles and potential savings.
• Refunds and cancellations depend on how and where you purchased the subscription.
• Always check your payment provider’s final currency conversion and fees.

After cancelling

Check confirmations and access

Save the cancellation confirmation and monitor your account to confirm billing stops at the end of the billing period. Verify remaining access to features and downloads.

Helpful official links

• Loopcloud cancellation guide: How do I cancel my Loopcloud subscription?
• Loopcloud Terms & refunds: Loopcloud Terms of Service
• Loopcloud refund policy: Refund & Cancellation Policy
• Apple subscriptions help: Manage subscriptions on iPhone or iPad
• Google Play subscriptions help: Cancel, pause, or change a subscription
• UAE consumer protection info: UAE Government - Consumer Protection

Address

Company address

Loopcloud (Operator): Loopmasters Ltd, 1 Regency Mews, Silverdale Road, Eastbourne, England BN20 7AB, United Kingdom.

Support contact

For account and cancellation support use the official Loopcloud help centre and the links above. Keep documentation ready when contacting support or consumer authorities.