Cancel NUGS.NET online
Cancellation service #1 in United Arab Emirates
Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Nugs.Net service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Nugs.Net: Easy Method
What is Nugs.Net
Service overview
Nugs.Net is a subscription-based music streaming service focused on live concert recordings and high-quality audio from a wide range of artists and genres.
The service offers streaming, downloads, and a library of archived live shows through web and mobile apps.
Key features
Features include access to thousands of live shows, high-resolution audio options, and both streaming and downloadable content for offline listening.
Subscriptions can be managed via the website or through in-app platform subscriptions (Apple/Google) depending on how you signed up.
How to cancel Nugs.Net
Cancel via website (recommended)
- Log in to nugs.net.
- Go to Account → My Account → Manage Plan.
- Select "Cancel Subscription" or change plan as needed.
Cancel via mobile platforms and support
- App Store (iOS): You cannot cancel inside the Nugs mobile app. Open your iOS Settings → your name → Subscriptions, locate Nugs.Net, and turn off auto-renewal.
- Google Play (Android): You cannot cancel inside the Nugs mobile app. Open the Google Play Store → Profile → Payments & subscriptions → Subscriptions, locate Nugs.Net, and cancel there.
- If you need assistance, contact support via the official help center at help.nugs.net or email help@nugs.net or legal@nugs.net.
What happens when you cancel
Access after cancellation
When you cancel, you generally retain access to your subscription until the end of the current billing period.
Downloaded content that is tied to an active subscription may become inaccessible after access ends.
Billing and renewal
Auto‑renewal is turned off on cancellation; your subscription will not renew after the current paid period ends.
Keep proof of cancellation (screenshots or confirmation emails) and monitor billing to ensure no unexpected charges occur.
Will I get a refund?
General refund policy
Terms of Service state: "ALL PURCHASES FROM NUGS.NET ARE NON‑REFUNDABLE AND FINAL."
The Help Center also confirms: "No. All sales are final."
Exceptions and platform refunds
- Exceptions: If technical problems prevent or unreasonably delay delivery, Nugs may offer a replacement, exchange for equal or lesser value, or a refund of the price paid (per Terms of Service).
- Platform in-app purchases: If you subscribed via Apple or Google, refunds are typically handled by those platforms; use Apple/Google refund request processes.
Nugs.Net plans and pricing
Pricing availability
Public pricing is not included here. For current rates and plan details, check your account or the official site.
If you need exact pricing, contact Nugs.Net support or view your account billing page.
Contact for pricing
| Plan | Monthly price | Annual price | Notes |
|---|---|---|---|
| Plan details | Contact for pricing | Contact for pricing | View and manage plans at your account on nugs.net. |
Your consumer rights in United Arab Emirates
Statutory cooling-off and refunds
Nugs.Net does not publicly state a 14-day cooling-off or automatic right-to-cancel period in its help pages or terms.
Therefore, the site's stated policy is that purchases are final unless an exception applies for delivery or technical failures.
Practical steps under UAE practice
- If you experience technical failure or non-delivery, contact Nugs support with evidence and cite the Terms of Service for remedies.
- If you purchased via Apple or Google, use their refund processes first since platform purchases are usually handled by the platform.
- If a dispute is unresolved, contact your payment provider or consider filing a complaint with UAE consumer protection authorities.
Customer experiences
Positive signals
Third‑party trust checks rate Nugs.Net as generally safe and vetted with valid SSL and a long domain history.
These checks report Nugs.Net as "Known. Vetted. Low Risk" or "very likely not a scam" in several assessments.
Reported issues
- Users have reported app glitches such as slow loading or erroneous "no internet" messages.
- Some users report paid downloads becoming inaccessible or slow shipping for physical orders.
- There are occasional historical reports of billing disputes; monitor your statements and keep records.
Documentation checklist
What to gather before contacting support
- Account email and username associated with Nugs.Net.
- Subscription receipts, billing statements, and screenshots of active/cancelled subscription pages.
- Error messages, timestamps, and any troubleshooting steps already taken for technical issues.
Evidence for refunds or disputes
- Proof of delivery failure or technical inability to access paid content.
- Correspondence with Nugs support (ticket numbers, emails).
- If applicable, Apple/Google purchase receipts and refund request IDs.
Common mistakes
Not cancelling in the right place
Many users try to cancel inside the mobile app but subscriptions billed via Apple/Google must be cancelled through those platforms.
Always check whether your subscription was set up through the website or through an app purchase.
Missing cancellation timing and proof
Waiting until the renewal day can result in an extra charge. Cancel at least 24 hours before renewal to be safe.
Failing to save confirmation or screenshot of cancellation can make disputes harder to resolve with support or payment providers.
Comparative recap
Quick comparison of cancellation routes
| Method | Where to cancel | Who handles refunds | Typical speed |
|---|---|---|---|
| Web (direct) | Account → My Account → Manage Plan on nugs.net | Nugs.Net (subject to no-refund policy; exceptions for technical/delivery) | Immediate cancellation of auto-renewal; access until period end |
| App Store (iOS) | iOS Settings → your name → Subscriptions → Nugs.Net | Apple handles refunds for App Store purchases | Cancellation immediate for renewal; refund via Apple request process |
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions | Google handles refunds for Play Store purchases | Cancellation immediate for renewal; refund via Google request process |
After cancelling
What to monitor
Keep an eye on your payment method for any unexpected charges after cancellation and save all confirmation messages.
If access is lost earlier than expected, gather evidence and contact support immediately.
Helpful official links
- Official support: help.nugs.net
- Terms of Service and refund policy: https://www.nugs.net/terms.html
- Main site / account access: https://www.nugs.net/
Address
Legal / postal address
Nugs.Net Enterprises, LLC, Attn: Legal Department, 1383 Ninth Avenue, San Francisco, CA 94122, United States of America.
Use the legal address for formal notices or postal correspondence when required.
Support contact
- Email: help@nugs.net (general support)
- Email: legal@nugs.net (legal or formal inquiries)
- Support portal: help.nugs.net
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.