cancellation Siriusxm: Easy Method

What is SiriusXM

Overview

SiriusXM is a subscription-based audio service that offers satellite radio and streaming music, talk shows, sports, and exclusive channels. The service is run from the United States and operates via apps, web players, and compatible in-car systems.

Service scope

SiriusXM provides multiple access methods: direct subscriptions (phone/online/mail), and subscriptions through third parties such as Apple App Store, Google Play, Roku, or mobile carriers.

Because SiriusXM is primarily US‑based, local rules for UAE consumers can differ depending on how the service was purchased and delivered.

How to cancel SiriusXM

Cancel if purchased directly from SiriusXM

• Online: Sign in to your Online Account Center and follow Manage or Cancel Service. Official help: Manage or cancel.
• Phone: Call SiriusXM customer care (for example, 1‑866‑635‑2349 for Audio/Infotainment) and request cancellation. Cancellation normally takes effect at the end of the current billing period.
• Mail: You may send written requests to the Sirius XM Care address; keep a copy and proof of mailing.

Cancel if purchased via an app store or third party

• Apple App Store (iOS): Cancel via iOS Settings → Subscriptions. You must cancel at least 24 hours before renewal; simply uninstalling the app does not cancel.
• Google Play (Android): Cancel via Google Play Subscriptions; also cancel >24 hours before renewal to avoid the next charge.
• Other providers (Roku, T‑Mobile, etc.): Cancel directly with that provider (for example, manage subscriptions at my.roku.com or through your carrier portal).

What happens when you cancel

Access after cancellation

If you cancel, your access typically continues until the end of the current billing period for direct purchases. You will not be billed after the cancellation effective date.

Account and data

Your account details and preferences may be retained per SiriusXM policies for account management and potential reactivation. Saved stations or preferences in the app may be lost if you delete your account.

Will I get a refund?

Direct purchases - standard policy

Audio subscriptions purchased directly from SiriusXM are non‑refundable for unused time after March 15, 2024. Cancelling stops future renewals but generally does not produce refunds for the remaining time.

Exceptions and grace periods

• Within initial grace periods: monthly plans - pro rata refund if canceled within 7 days of start.
• Quarterly or annual plans - pro rata refund if canceled within 30 days of start.
• If you purchased via Apple, Google Play, Roku, or a carrier, that third party’s refund policy applies, not SiriusXM’s.

For official refund details see SiriusXM’s refund policy. Official: Refund policy.

SiriusXM plans and pricing

Availability of official pricing

No official, current SiriusXM pricing in AED for the United Arab Emirates was found. SiriusXM publishes prices in USD on its site.

Contact for exact pricing

Your consumer rights in United Arab Emirates

General UAE consumer law

If a service provider operates within the UAE, UAE consumer protection law (e.g., Federal Law No. 24 of 2006) may apply and offer remedies for unfair practices and defects in service delivery.

When the provider is outside the UAE

If SiriusXM delivers services from outside the UAE (for example, from the US), UAE consumer law may not automatically apply unless SiriusXM acts as a local supplier or has local operations.

For local complaints and guidance, contact Dubai Economy’s consumer protection services or use the Dubai Consumer app; you can also call the UAE consumer call‑center at +971 600 54 5555.

Official Dubai consumer information: Dubai Economy - Consumer Protection.

Customer experiences

Positive feedback

Some users report that the SiriusXM app and features have improved and that streaming quality and content selection meet their expectations.

Common criticisms

Other users have reported difficulties cancelling, persistent retention attempts by customer service, and disputes over refunds or continued charges after cancellation.

These mixed experiences suggest keeping clear records of cancellation requests and confirmation numbers when you cancel.

Documentation checklist

What to have ready when you cancel

• Account email or username and the phone number on the account.
• Subscription start date and last billing date.
• Order confirmation or transaction ID (from email receipt or payment statement).
• Proof of purchase if bought through a third party (App Store, Google Play, Roku, carrier).

Proof to keep after cancelling

• Cancellation confirmation number or confirmation email/screenshot.
• Any chat transcripts or recorded phone reference numbers.
• Bank/credit card statements showing charges for dispute purposes.

Common mistakes

Assuming uninstalling equals cancellation

Removing the app does not cancel your subscription. For App Store or Google Play purchases, you must cancel the subscription in the store settings to stop renewals.

Missing the cancellation window

Not cancelling at least 24 hours before renewal (for app stores) or misunderstanding grace periods can result in an unexpected charge.

Also, failing to confirm and save a cancellation confirmation may make it harder to dispute future charges.

Comparative recap

Quick comparison of cancellation routes

After cancelling

Confirmations to expect

Expect a confirmation email or on‑screen confirmation if cancelled online or a confirmation code if cancelled by phone. Keep this for your records.

Useful official links

• SiriusXM - Manage or cancel service (official)
• SiriusXM - Refund policy (official)
• Dubai Economy - Consumer Protection (official UAE resource)

Address

SiriusXM customer mail

Sirius XM Care, P.O. Box 33174, Detroit, MI 48232, USA.

Local consumer contact

For UAE consumer assistance, contact the Dubai consumer call center at +971 600 54 5555 or use Dubai Economy’s consumer protection channels.