Cancel SMULE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Smule service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Smule: Easy Method
What is Smule
Overview
Smule is a global karaoke and social singing app that lets users sing, record, and share performances solo or with others online.
It offers a large song library, audio effects, and community features accessible via mobile apps and Smule.com.
Main features
Features include VIP access tiers, collaborative duets, vocal effects, and recording tools for practice and performance.
Subscriptions grant varying levels of VIP access; purchases can be made through Smule.com, Apple App Store, or Google Play.
How to cancel Smule
Cancel on iPhone / App Store (iOS)
- Open the Settings app on your iPhone.
- Tap your name at the top, then tap Subscriptions.
- Select Smule from the list and tap Cancel Subscription.
- Follow on‑screen prompts to confirm cancellation.
Cancel on Android / Google Play
- Open the Google Play Store app on your Android device.
- Tap your profile icon, then go to Payments & subscriptions > Subscriptions.
- Select Smule and tap Cancel Subscription.
- Confirm the cancellation when prompted.
Cancel on Smule.com (Web)
- Log into your account at Smule.com.
- Click your username, then go to Account settings.
- In the Subscription section click Cancel and confirm cancellation.
- If web cancellation fails, contact Smule support with your transaction details.
What happens when you cancel
Access after cancellation
After cancellation you typically retain VIP access until the end of the already‑paid billing period.
No further recurring charges should occur after cancellation takes effect.
Account and data
Your Smule account, recordings, and profile remain intact after subscription cancellation unless you delete your account.
Content removals or moderation actions are governed separately by Smule’s content policies.
Will I get a refund?
General refund policy
Smule’s stated policy is that subscription charges are generally non‑refundable, including partially used periods.
Refunds are offered only as courtesies under narrow conditions.
Platform exceptions and procedures
- Google Play: If within 48 hours, request a refund directly from Google via Google Play support.
- Google Play (48 hours - 7 days): Contact Smule with the Google Play order number or transaction ID for assistance.
- App Store (iOS): Apple controls refunds for App Store purchases; request via Apple’s Report a Problem page.
- Smule.com: Refunds may be possible if requested within 14 days and VIP service has not been used; contact Smule support with transaction details.
Smule plans and pricing
Pricing overview
Below are the in‑app purchase price points shown for Smule in the UAE App Store listing at the time of the latest data crawl.
Apple or Google may display dynamic pricing or introductory offers that differ from the list below.
| Plan | Price (AED) | Period / Notes |
|---|---|---|
| VIP All Access Pass (smallest tier) | AED 10.99 | In‑App Purchase (minimal tier) |
| VIP All Access Pass | AED 22.99 | In‑App Purchase (likely introductory or lower tier) |
| Weekly VIP Access | AED 29.99 | Weekly subscription |
| VIP All Access Pass (mid tier) | AED 36.99 | In‑App Purchase (mid tier) |
| VIP All Access Pass (mid/high tier) | AED 37.99 | In‑App Purchase (mid/high tier) |
| VIP All Access Pass (highest tier) | AED 49.99 | In‑App Purchase (highest tier shown) |
Your consumer rights in United Arab Emirates
Cooling‑off and refunds
Under UAE consumer protection rules, digital consumers generally have a cooling‑off period - typically 14 days for online purchases - allowing cancellation and refund subject to terms.
Smule’s own policy limits refunds, but UAE law may be used to challenge refusals, especially for purchases made on Smule.com.
Platform purchases and jurisdiction
For purchases through Apple or Google, those platform providers’ terms and refund processes apply and should be pursued through Apple or Google first.
If you believe your UAE consumer rights were breached, keep purchase records and contact local consumer protection authorities or the UAE government portal for further advice.
Customer experiences
Positive feedback
Some users praise Smule for a fun singing experience, community engagement, and high‑quality audio effects that help improve singing confidence.
These positive reports highlight ease of use and features for collaborative singing.
Negative feedback
Many complaints relate to billing issues, unexpected charges, or subscription suspensions without clear explanations.
Users also report poor or slow customer support responses, moderation gaps, harassment, and technical bugs after updates.
Documentation checklist
Essential documents to keep
- Order number or transaction ID from App Store, Google Play, or Smule.com.
- Receipt screenshot or email confirmation showing date and amount charged.
- Account username and email used for the Smule account.
When contacting support or authorities
- Include a clear timeline of charges, cancellation attempts, and responses from Smule or app stores.
- Retain screenshots of subscription pages, billing statements, and any in‑app purchase confirmations.
Common mistakes
Misunderstanding where the purchase was made
A frequent mistake is trying to cancel a subscription in the Smule app when the purchase was made through Apple or Google.
Always check your original receipt to see which platform processed the payment before following cancellation steps.
Missing transaction details
People often contact support without order numbers or transaction IDs, which slows resolution for refunds or disputes.
Collect and provide all payment and account details when asking for help to speed up investigation.
Comparative recap
Quick comparison overview
The table below compares cancellation routes, where subscriptions are managed, and refund likelihood to help you choose the correct path.
| Platform | How to cancel | Refund possibility |
|---|---|---|
| App Store (iOS) | Settings > Your name > Subscriptions > Smule > Cancel | Refunds handled by Apple via Report a Problem; Smule cannot issue Apple refunds |
| Google Play (Android) | Google Play Store > Profile > Payments & subscriptions > Subscriptions > Smule > Cancel | Request refund from Google within 48 hours; 48h - 7d contact Smule with order ID |
| Smule.com (Web) | Log in > Username > Account settings > Subscription > Cancel | Refunds may be possible within 14 days if VIP not used; contact Smule support |
After cancelling
Next steps to verify cancellation
- Check your email for a cancellation confirmation from the platform that processed the payment.
- Verify that no new charges appear on your bank or card statement after the billing cycle ends.
Helpful official links
- Smule Help Center - account and subscription support.
- Apple Report a Problem - request refunds for App Store purchases.
- Google Play refunds - request refunds and view policies.
- UAE consumer protection (u.ae) - guidance on local consumer rights.
Address
Company address
Smule, Inc.
386 West 500 South, Suite A-3, Salt Lake City, Utah 84101, United States
Support contact note
For billing or refund requests, include your transaction ID, purchase date, and account email when contacting Smule support.
Use the Smule Help Center link above for official support channels and the most recent contact options.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.