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I hereby notify you of my decision to terminate the contract relating to the Soundcloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Soundcloud: Easy Method
What is SoundCloud
Overview
SoundCloud is an online music streaming and sharing platform that lets creators upload tracks and listeners discover audio from independent and established artists.
The service offers a free tier and paid subscriptions that add features such as ad-free listening, offline playback, and artist tools.
Subscription features
Paid plans include ad-free playback, offline downloads, access to expanded catalog tracks, and higher-quality audio on some tiers.
Artist-focused subscriptions add upload capacity, analytics, and promotional tools for creators.
How to cancel SoundCloud
Cancel online (recommended)
- Sign in at soundcloud.com.
- Go to your profile, open Settings, then choose the Subscription or Content tab.
- Follow the on-screen option to cancel your subscription and confirm the cancellation.
Cancel via App Store or Google Play
- If you purchased in-app on an iPhone/iPad, cancel through your Apple ID subscriptions in the App Store.
- If purchased through Google Play, cancel in Google Play > Payments & subscriptions > Subscriptions.
- Check the billing provider for confirmation since refunds and billing stops are handled by that store.
Cancel by email or support request
- If you cannot access the account, contact SoundCloud Help via their support pages and provide account details.
- Include your account email, proof of purchase, and a clear cancellation request to speed resolution.
What happens when you cancel
Access and playback
Your paid benefits remain active until the end of the current billing period.
After the billing period ends, your account reverts to the free tier and paid features (offline and ad-free) stop working.
Account and data
Cancelling a subscription does not delete your SoundCloud account or uploaded content.
To remove your uploads and account you must request account deletion separately via account settings or support.
Will I get a refund?
SoundCloud policy
SoundCloud generally does not provide automatic refunds for cancelled subscriptions; access continues until the billing cycle ends.
Refunds are offered only in limited circumstances or where required by law.
Third-party purchases and exceptions
- If you purchased via Apple or Google Play, refunds and billing disputes must be requested through the respective store.
- Exceptions may apply for duplicate charges, unauthorized transactions, or as required by UAE consumer law.
SoundCloud plans and pricing
Available plans
Below are recent UAE in-app prices sourced from the UAE Apple App Store listings.
Prices and availability may vary over time or by purchase channel (App Store, Google Play, direct).
| Plan | Price | Period | Features |
|---|---|---|---|
| SoundCloud Go | AED 22.99 | Monthly | Ad‑free listening; Save tracks for offline; Access full catalog |
| SoundCloud Go+ | AED 47.99 | Monthly | Premium Go+ tracks; High‑quality audio; Ad‑free; Offline playback |
| Artist Monthly | AED 14.99 | Monthly | Artist upload and story features |
| Artist Pro Monthly | AED 59.99 | Monthly | Advanced artist tools and analytics |
| Artist Pro Yearly | AED 419.99 | Annual | Artist Pro features billed yearly |
Pricing notes
App-store prices may include local taxes and vary slightly by promotion or billing source.
Always check the billing confirmation from Apple, Google, or SoundCloud before relying on a displayed price.
Your consumer rights in United Arab Emirates
Refund and dispute rights
UAE consumer protection law gives buyers rights against unfair practices and faulty services, including digital services.
If you believe a service charge was unfair or unauthorized, you can file a complaint with UAE authorities or your payment provider.
How to file a complaint
- Contact the merchant (SoundCloud) via official help pages first for resolution.
- If unresolved, contact your bank or payment provider to dispute the transaction.
- You may also refer complaints to the UAE Ministry of Economy consumer protection channels.
Customer experiences
Positive feedback
Many users praise SoundCloud for discovery of independent artists, ease of uploading, and community engagement.
Subscribers often highlight offline playback and ad‑free listening as key benefits.
Common complaints
Users sometimes report confusion over where a subscription was purchased (Apple, Google, SoundCloud), causing cancellation delays.
Others note occasional billing issues or difficulty obtaining refunds when purchases were made via third parties.
Documentation checklist
What to gather before cancelling
- Account email and username used for SoundCloud.
- Proof of purchase or billing statement (receipt, bank/credit card record).
- Subscription provider details (Apple ID, Google account, or payment method).
- Screenshots of subscription page or billing charges, and any confirmation emails.
What to include in support requests
- Clear subject line (e.g., "Cancellation request and billing dispute").
- Account identifier, date of charge, and transaction ID if available.
- A statement of desired outcome (cancel, refund, or both).
Common mistakes
Deleting the app instead of cancelling
Removing the SoundCloud app does not cancel the subscription. The billing source (Apple/Google/SoundCloud) still charges until you cancel at the provider.
Not identifying the billing source
Check your payment method statement to see whether Apple, Google Play, or SoundCloud billed you.
Attempting to cancel in the wrong place causes delays and continued charges.
Deleting your account before cancelling subscription
If you delete your SoundCloud account without cancelling, you may still be charged by the app store or payment provider.
Always cancel subscriptions first, then request account deletion if desired.
Comparative recap
Quick summary
The table below compares core plans and indicates who each plan is best for to help you decide before cancelling or switching.
How to choose
Pick SoundCloud Go for basic ad‑free listening and offline saves.
Choose Go+ for higher audio quality and broader catalog access; pick Artist or Pro plans for creator tools.
| Plan | Price (AED) | Best for | Billing period |
|---|---|---|---|
| SoundCloud Go | AED 22.99 | Listeners wanting ad‑free and offline playback | Monthly |
| SoundCloud Go+ | AED 47.99 | Listeners wanting premium tracks and high‑quality audio | Monthly |
| Artist Monthly | AED 14.99 | Independent creators needing upload features | Monthly |
| Artist Pro Monthly | AED 59.99 | Active creators needing advanced tools and analytics | Monthly |
| Artist Pro Yearly | AED 419.99 | Creators preferring annual billing for Pro features | Annual |
After cancelling
Confirmations to expect
After cancellation you should receive an email confirmation from the billing provider or SoundCloud confirming the end date of service.
Keep that confirmation and check your next bank statement to ensure billing has stopped.
Helpful links
- How to cancel a SoundCloud subscription (official)
- How to delete your SoundCloud account (official)
- Manage subscriptions on iPhone or iPad (Apple Support)
- Cancel or change a subscription (Google Play Help)
- UAE Ministry of Economy (consumer information)
Address
Corporate address
SoundCloud Ltd., Rheinsberger Str. 76/77, 10115 Berlin, Germany.
Support
For official help and support use SoundCloud's Help Center: https://help.soundcloud.com/.