Cancel WAVES online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Waves service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Waves: Easy Method
What is Waves
Overview
Waves is a subscription-based service name used by different apps and services, including music streaming, audio plugins, sleep-sounds apps, and Wave (Wave Accounting) business services. Features and billing vary by the specific Waves product you use.
Where it's used
In the United Arab Emirates, Waves subscriptions are commonly purchased through the App Store, Google Play, or directly on the web (Stripe). Some professional services (Wave Advisors, JoinWaves) are billed directly by the provider.
How to cancel Waves
From iOS (App Store)
- Open the Wave app on your iPhone or iPad.
- Tap Settings → Manage Subscription.
- You will be routed to Apple iOS Subscriptions where you can cancel the subscription.
- If needed, use Apple Support for refunds: Apple Support.
From Android (Google Play)
- Open the Wave app on your Android device.
- Go to Settings → Manage Subscription.
- You will be routed to Google Play Subscriptions where you can cancel the subscription.
- For refund requests, check Google Play Help: Google Play refunds.
From Web (Stripe / Wave web)
- Open the Wave app or Wave web dashboard in your browser.
- Go to Settings → Manage Subscription.
- You will be routed to your Stripe subscription management page; follow the prompts to cancel.
- Web cancellations typically stop renewal but keep access until the end of the paid period.
Canceling Wave Pro or Receipts Plan (Web)
- Log in to your business account on the Wave web dashboard.
- Go to Business settings → Manage Subscriptions → Click Cancel Subscription.
- Access continues until the end of the current billing period after cancellation.
Canceling Wave Advisors (Bookkeeping & Coaching)
- For bookkeeping (Wave Advisors), send an email notice to waveadvisors@waveapps.com to cancel; service ends at the end of that calendar month.
- For coaching, email waveadvisors@waveapps.com within 60 days after payment to request a refund (less value of any services already received).
What happens when you cancel
Access and renewal
After cancellation, your subscription will typically remain active until the end of the current paid billing period.
Automatic renewal is stopped; you will not be billed again unless you re-subscribe.
Data and account
Your account and basic data usually remain accessible, but premium features will be disabled after the paid period ends.
For business data (invoicing, bookkeeping), export important records before access ends to avoid disruption.
Third-party billing
If you subscribed via Apple or Google Play, those platforms control billing and refunds; canceling in the app routes you to the platform settings.
Web subscriptions billed via Stripe are managed from the Wave web dashboard and Stripe management links.
Will I get a refund?
General platform refund rules
- App Store and Google Play purchases: refunds are subject to Apple and Google Play refund policies.
- Contact the platform (Apple or Google) directly for purchase disputes and platform-level refunds.
Service-specific refund rules
- JoinWaves brand platform license: refund within 14 days, prorated for usage, with a 15% administrative fee.
- Wave Advisors bookkeeping: refunds only for unused months (prorated), excluding the first month; cancellation via email required.
- Wave Advisors coaching: refunds allowed within 60 days after payment, less the value of services already received.
How to request a refund
- For App Store / Google Play purchases, follow platform refund processes (Apple Support / Google Play Support).
- For Wave Advisors and web purchases, email waveadvisors@waveapps.com and include your account details, subscription ID, and proof of payment.
- Keep copies of all correspondence and payment receipts to support your claim.
Waves plans and pricing
Current UAE pricing (summary)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Premium - Monthly Plan (Ocean Waves - Sleep Sounds) | AED 12.99 | Monthly | Remove ads, extended timer, night mode, 3D audio, volume fade, spatial audio |
| Premium - Yearly Plan (Ocean Waves - Sleep Sounds) | AED 22.99 | Annual | Remove ads, extended timer, night mode, 3D audio, volume fade, spatial audio |
| Premium Lifetime Plan - Offer (Ocean Waves - Sleep Sounds) | AED 24.99 | One-time | Lifetime premium features (ads removal, extended timer, night mode, 3D audio, volume fade, spatial audio) |
| Premium Lifetime Plan (Ocean Waves - Sleep Sounds) | AED 59.99 | One-time | Lifetime premium features as above |
| Wavez Premium Yearly Plan | AED 269.99 | Annual | Unlock all Wave'z features and advanced charts |
| Wavez Premium Monthly Plan | AED 24.99 | Monthly | Unlock all Wave'z features and advanced charts |
| Waves Ultimate 1‑Month Subscription (Waves Audio via Thomann) | AED 90 | Monthly | Access to Waves Ultimate subscription (audio plugin bundle) |
| Waves Ultimate Annual Subscription (Waves Audio via Thomann) | AED 888 | Annual | Access to Waves Ultimate subscription bundle |
Notes on pricing
Prices vary depending on which "Waves" product you subscribe to (sleep-sounds apps, Wavez, Waves Audio plugins, or Wave business services).
All prices shown are the UAE amounts listed for those products and may change; confirm the price on the app store or vendor page before purchase.
Your consumer rights in United Arab Emirates
General protection
Consumer protection in the UAE provides rights to fair contracts and remedies for misleading advertising or defective services, administered by federal and emirate-level consumer protection bodies.
Specific refund and cancellation remedies depend on the seller and the platform through which you purchased the service.
Platform and seller rules
- App purchases (Apple, Google Play) are subject to the platform’s refund and dispute procedures.
- Direct web purchases follow the seller’s stated terms (for example, JoinWaves or Wave Advisors terms described above).
Escalation and complaints
If you cannot resolve a dispute with the seller or platform, contact your local consumer protection authority for guidance.
For federal-level guidance, consult the UAE Ministry of Economy: Ministry of Economy.
Customer experiences
Positive feedback
Users in the UAE have praised Waves variants for ease of use and value, noting free or low-cost features that suit small businesses and personal use.
Some customers report responsive in-app messaging and helpful support despite low or no subscription cost.
Negative feedback
Common complaints include payroll failures, tax handling problems, and delays in customer service, which can cause significant disruption for business users.
Other reported issues are difficulties cancelling in some cases and slow or insufficient responses for critical problems.
Documentation checklist
What to prepare before contacting support
- Account email and username used for the Waves subscription.
- Subscription ID, receipt or transaction reference from App Store / Google Play / Stripe.
- Date of purchase, billing period, and the platform used to pay.
- Screenshots of the subscription status and any error messages.
Proofs helpful for refunds
- Payment receipts or bank/credit card statement lines showing the charge.
- Copies of any communication with support (emails, chat transcripts).
- For Wave Advisors, the cancellation email sent to waveadvisors@waveapps.com.
Common mistakes
Not cancelling at the right place
Users often cancel inside the Waves app but forget the subscription is billed by Apple or Google. If you subscribed via the App Store or Google Play, you must cancel through that platform.
Example: Cancelling in the app without completing the platform subscription cancellation will not stop renewals billed by the store.
Missing documentation and timing
Expecting an immediate refund without providing receipts or contacting the right support channel causes delays.
Example: Waiting beyond the JoinWaves 14‑day window or not emailing waveadvisors@waveapps.com for bookkeeping/coaching refunds can make you ineligible for a refund.
Comparative recap
Quick comparison
| Method / Service | How to cancel | Refunds / Notes |
|---|---|---|
| iOS (App Store) | Wave app → Settings → Manage Subscription → routed to Apple subscriptions | Refunds handled by Apple; follow Apple Support procedures. |
| Android (Google Play) | Wave app → Settings → Manage Subscription → routed to Google Play subscriptions | Refunds handled by Google Play; follow Google Play refund process. |
| Web (Stripe) | Wave app/web → Settings → Manage Subscription → routed to Stripe subscription page | Web refunds follow seller terms; cancellations typically active until period end. |
| Wave Pro / Receipts Plan (Web) | Business settings → Manage Subscriptions → Click Cancel Subscription | Access continues until end of billing period; refunds per plan terms. |
| Wave Advisors (Bookkeeping) | Email waveadvisors@waveapps.com to cancel | Refunds prorated for unused months, excluding the first; cancellation ends at month end. |
| Wave Advisors (Coaching) | Email waveadvisors@waveapps.com within 60 days | Refund within 60 days, less value of services already received. |
| JoinWaves (brand license) | Follow JoinWaves terms and cancellation process | 14‑day refund right, prorated, with 15% admin fee. |
After cancelling
What to watch for
Save confirmation of cancellation (screenshots or confirmation email) and check your next statements to ensure no further charges appear.
Export any necessary data (invoices, reports) before premium features end.
Useful links and contacts
- Wave (business & apps): https://www.waveapps.com/
- Waves (audio / official site): https://www.waves.com/
- JoinWaves terms: https://www.joinwaves.com/terms-of-service.html
- Apple Support (refunds & subscriptions): https://support.apple.com/
- Google Play Help (refunds & subscriptions): https://support.google.com/googleplay/answer/2479637
- Stripe Support: https://support.stripe.com/
- Wave Advisors contact: email waveadvisors@waveapps.com
Address
Company address
Office No: 303, Building 11, Damascus Street, Ghusais, Dubai, United Arab Emirates.
Postal
P.O. Box No: 43618.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
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