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I hereby notify you of my decision to terminate the contract relating to the Yousician service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Yousician: Easy Method
What is Yousician
Overview
Yousician is an interactive music-learning app that offers lessons for guitar, piano, ukulele, bass, and vocals with real-time feedback and a large song library.
The service is available on mobile and desktop and offers free and paid subscription tiers with varying access levels and features.
Where it is managed
Subscriptions can be managed either directly through Yousician's website (web) or through the platform where you purchased the app (Apple App Store or Google Play).
This guide explains cancellation, refund options, and practical next steps for users in the United Arab Emirates (UAE).
How to cancel Yousician
Cancel if you purchased via Apple App Store
- Open the Settings app on your iPhone or iPad and tap your name, then Subscriptions, or open the App Store on Mac and manage subscriptions there.
- Find Yousician in the subscriptions list and choose Cancel Subscription.
- For more detail, see Yousician’s guidance: How to cancel your Yousician subscription.
Cancel if you purchased via Google Play or on Android
- Open Google Play, tap your profile, go to Payments & subscriptions → Subscriptions, then select Yousician and Cancel.
- You may also cancel from the Google Play website on a computer.
- See Yousician’s official cancellation article for links and details: official cancellation steps.
Cancel if you purchased directly on Yousician’s website (web)
- Log in at your account on Yousician’s website.
- Scroll to the Payment method section and select Cancel subscription to stop renewals.
- Uninstalling the app or deleting your account does NOT cancel active subscriptions - you must cancel through the correct provider.
What happens when you cancel
Access after cancellation
After cancelling, you usually retain access to paid features until the end of your current billing period.
Access termination timing depends on whether you cancelled via Web, Apple, or Google Play.
Billing and renewals
Cancelling prevents future automatic renewals; it does not typically reverse charges already billed for the active period.
If you cancel through the platform where you purchased, billing stops at the next renewal date.
Account and data
Your Yousician account and progress data remain available unless you delete your account separately.
Deleting an account does not automatically cancel subscriptions; cancel subscriptions first through the correct provider.
Will I get a refund?
Refunds for direct (web) purchases
If Yousician billed you directly via the web, you may request a full refund within 14 days (Cooling-off Period) provided you have not accessed paid content during that time.
See the official refund policy: Yousician refund policy.
Refunds when billed via Apple or Google Play
- If billed by Apple, request a refund through Apple’s Report a Problem page or contact Apple Support - Yousician cannot process Apple-store refunds.
- If billed by Google Play, you can request a refund directly from Google Play within 48 hours; beyond 48 hours and up to 14 days, contact Yousician Support for assistance.
Family Plan and other exceptions
Family Plan terms explicitly state no refunds for unused portions of the plan period.
Generally, outside stated exceptions (cooling-off and platform allowances), payments are final as per the terms of service.
Yousician plans and pricing
Current UAE App Store prices (as listed)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Premium Plus (Ukulele app) | AED 109.99 | Monthly | Unlimited playtime across instruments (via Premium+) |
| Premium Plus (Ukulele app) | AED 219.99 | Quarterly (3 Months) | Unlimited playtime across instruments |
| Premium Plus (Ukulele app) | AED 649.99 | Yearly | Unlimited playtime across instruments |
| Premium (Ukulele app) | AED 69.99 | Monthly | One-instrument access |
| Premium (Ukulele app) | AED 429.99 | Yearly | One-instrument access |
| Premium Plus (Piano app) | AED 104.99 | Monthly | Unlimited playtime across instruments |
| Premium Plus (Piano app) | AED 107.99 | Monthly | Unlimited playtime across instruments |
| Premium Plus (Piano app) | AED 209.99 | Quarterly | Unlimited playtime across instruments |
| Premium Plus (Piano app) | AED 629.99 | Yearly | Unlimited playtime across instruments |
| Premium (One-Instrument, Piano app) | AED 69.99 | Monthly | One-instrument access |
| Premium (One-Instrument, Piano app) | AED 72.99 | Monthly | One-instrument access |
| Premium (One-Instrument, Piano app) | AED 424.99 | Yearly | One-instrument access |
| Premium (One-Instrument, Piano app) | AED 434.99 | Yearly | One-instrument access |
Notes about prices
Prices were sourced from UAE App Store listings for Ukulele and Piano apps and reflect the latest available data in the verification set.
App store prices can change; check the App Store or Google Play for live pricing before purchasing.
Your consumer rights in United Arab Emirates
General rights and cooling-off
In many jurisdictions, remote digital purchases can include a cooling-off or cancellation window; Yousician honors a 14‑day cooling-off for direct web purchases when no paid content has been accessed.
Local UAE consumer law may provide additional protections - check official UAE authorities for precise legal entitlements.
Platform purchases and your options
If you bought through Apple or Google, those platforms’ refund and cancellation processes apply; Yousician directs such requests to the platform provider.
For disputed charges, you can also contact your bank or card issuer for chargeback options if appropriate under UAE banking rules.
Customer experiences
Positive feedback
- Many users praise Yousician as fun, user-friendly, and effective for learning with useful features like tempo control and looping.
- Several reviews note prompt and helpful customer support and successful refunds when handled directly through Yousician.
Negative feedback
- Common complaints include unexpected auto-renewals and occasional difficulty getting timely support.
- Some users report reduced free-tier access, content quality inconsistencies, and technical issues such as microphone syncing.
Documentation checklist
What to gather before contacting support
- Order receipt or invoice showing the purchase and billing date.
- Payment method details (Apple ID, Google account, or card used on Yousician web).
- Account email used with Yousician and app store account identifiers if applicable.
Supporting evidence
- Screenshots of subscription status, billing transactions, and any error messages.
- Record of attempts to cancel and any confirmation emails or cancellation receipts.
Common mistakes
Uninstalling instead of cancelling
Simply deleting the app does not stop an active subscription; you must cancel through the correct provider (App Store, Google Play, or Yousician web).
Many users lose access to refunds or continue to be billed because they skipped provider cancellation steps.
Canceling the wrong account or store
Ensure you cancel the subscription under the same account that was billed (Apple ID, Google account, or Yousician web account).
Canceling a different account or deleting data without cancelling the subscription often leaves billing active.
Comparative recap
Quick comparison table
| Method | Where to cancel | Refund possibility | Typical processing |
|---|---|---|---|
| Web (Yousician direct) | Log in at yousician.com → Payment method → Cancel | 14-day refund if unused (cooling-off) | Handled by Yousician support (varies) |
| Apple App Store | Apple Subscriptions (iPhone/iPad/Mac/iTunes) | Request via Apple’s Report a Problem page | Subject to Apple processing times |
| Google Play | Google Play Subscriptions (Android or web) | Refund via Google within 48 hours; contact Yousician for 48h - 14d | Immediate for cancellations; refunds depend on Google |
| Family Plan | Manage via the plan holder’s account | No refunds for unused portions per terms | Plan terms control cancellations and billing |
How to use this table
Use the table to identify where you purchased the subscription and follow the matching cancellation path to avoid continued charges.
Keep documentation handy if you request a refund or need to escalate a billing dispute.
After cancelling
Follow-up actions
- Confirm cancellation by checking your account or subscription status in the provider’s subscriptions list.
- Monitor your bank or card statement for any further charges over the next billing cycle.
Helpful official links
- How to cancel your Yousician subscription (official)
- Yousician refund policy (official)
- Yousician official website
Address
Company address
Siltasaarenkatu 16, 00530 Helsinki, Finland.
This is Yousician’s corporate address as listed in available company information.
Support contact
For subscription and refund inquiries start with the official support center: Yousician Help Center.
If your purchase was made via Apple or Google Play, contact the platform provider for refunds as explained in Yousician’s support articles.