Cancel CRICBUZZ online
Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Cricbuzz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Cricbuzz: Easy Method
What is Cricbuzz
Overview
Cricbuzz is a cricket news, scores and commentary platform that offers real-time match updates, editorials and original video content.
Some content is free, while Cricbuzz Plus is a paid subscription that removes ads and adds premium content and features.
Key features
Cricbuzz Plus provides ad-free experience, premium editorials, original videos, and enhanced live scores and commentary.
The service is available via the website and mobile apps with in-app purchase options in the UAE App Store and Google Play.
How to cancel Cricbuzz
Online via Site or App
- Sign in at the Cricbuzz site or open the Cricbuzz app on your device.
- Go to My Account > Manage Subscription and follow the cancellation prompts.
- Cancellation will be effective at the end of the current billing period; there are no prorated refunds.
Cancel by written notice or app store
- You can email support@cricbuzz.com with a written cancellation request; keep a copy for your records.
- If you subscribed via Apple or Google in-app purchase, you can also manage/cancel through your App Store / Google Play subscriptions.
- If the app fails to conform to warranty, refund requests via the App Distributor (Apple/Google) are governed by their policies.
What happens when you cancel
Access and renewal
Your Cricbuzz Plus subscription remains active until the end of the current billing period after cancellation.
Automatic renewal stops after the current period; you will not be billed again unless you re-subscribe.
Account data and content
Your account and profile data remain with Cricbuzz according to their privacy policy; content you accessed is not refundable.
Saved preferences and account settings may persist; check your account pages to remove personal information if desired.
Will I get a refund?
General policy
Payments for Cricbuzz Plus are non-refundable. All sales are final and there are no refunds or credits for partial membership periods or unwatched content.
This no-refund rule applies to subscriptions bought on the site and in-app purchases unless an exception applies.
Exceptions and technical failures
- If a transaction completes but the site/app/service is unavailable before you download materials, Cricbuzz may, at its discretion, offer a refund or replacement.
- If you purchased through an app store and the app fails to conform to warranty, contact the App Distributor (Apple or Google) - refunds are governed by their policies.
Cricbuzz plans and pricing
Plans
Below are the Cricbuzz Plus plans and UAE prices as listed for in-app purchases in AED.
Verify the final price and billing currency on the App Store or Google Play before purchase.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Cricbuzz Plus Monthly Plan | AED 29.99 | Monthly | Premium editorials, original videos, ad-free experience, live scores & commentary |
| CB Plus Annual Plan | AED 79.99 | Annual | All Cricbuzz Plus benefits on an annual subscription |
| CB Plus Annual Plan (higher tier) | AED 239.99 | Annual | Appears as a higher-tier annual plan; exact differentiation not listed |
Notes
Prices shown are as listed in the UAE App Store / in-app purchase options and may change over time.
The AED 239.99 annual item appears alongside a lower-cost annual plan; feature differences are not explicitly listed in-app.
Your consumer rights in United Arab Emirates
Statutory rights and cooling-off
Cricbuzz’s terms do not mention a statutory 14-day cooling-off period; their stated policy is that payments are non-refundable and final.
UAE consumer protection law provides rights for defective or non-conforming services; outcomes may depend on local rules and the facts of the case.
How to make a complaint in the UAE
- First contact Cricbuzz support at support@cricbuzz.com and retain copies of communication.
- If unresolved, you may escalate to the UAE Consumer Protection authorities; see the UAE Ministry of Economy for guidance: UAE Ministry of Economy.
- Purchases via Apple or Google can also be disputed through your App Store account following their refund procedures.
Customer experiences
Positive feedback
- Users praise fast score updates, detailed player and match information, and an easy-to-navigate design.
- Many appreciate regularly updated content and the ad-free premium experience where available.
Common complaints
- Some users report difficulty cancelling subscriptions and concerns about automatic renewals.
- Complaints also include frequent advertisements on free tiers and occasional live streaming interruptions.
Documentation checklist
What to have ready
- Account email or username used to subscribe to Cricbuzz Plus.
- Proof of purchase or transaction receipt (in-app purchase receipt or card statement).
- Date of subscription and billing period details.
Optional supporting items
- Copies of any correspondence with Cricbuzz support (email threads).
- Screenshots showing subscription status, billing receipts, or errors encountered when attempting to stream content.
Common mistakes
Steps users commonly miss
Many users try to delete the app but forget to cancel the subscription in My Account or via the App Store / Google Play, which does not stop auto-renewal.
Always cancel via the correct subscription management area and confirm cancellation by email or on-screen confirmation.
App store pitfalls
If you subscribed through Apple or Google, refunds and cancellations are subject to those stores’ processes; contacting Cricbuzz support alone may not reverse an App Store charge.
Keep your in-app purchase receipt and use the App Store / Google Play purchase history to identify the correct transaction.
Comparative recap
At a glance
The table below compares the main plans, monthly equivalent costs and typical suitability for different users.
| Plan | Price (AED) | Monthly equivalent (approx.) | Auto-renew | Refund policy | Best for |
|---|---|---|---|---|---|
| Monthly | AED 29.99 | AED 29.99 | Yes | No refunds for partial periods | Casual users or short-term coverage |
| Annual (AED 79.99) | AED 79.99 | AED 6.67 | Yes | No refunds for partial periods | Regular users seeking best value |
| Annual (AED 239.99) | AED 239.99 | AED 20.00 | Yes | No refunds for partial periods | Users considering a higher-tier offering (features unclear) |
Which to choose
Choose monthly for flexibility if you anticipate short-term need or want to trial the service without a long commitment.
Choose an annual plan if you want lower effective cost and plan to use Cricbuzz regularly; verify which annual tier matches your needs.
After cancelling
Next steps
- Confirm cancellation by checking your account's subscription status and saving any confirmation emails.
- Keep receipts and correspondence for 30 - 90 days in case you need to escalate a billing dispute.
Useful links
- Cricbuzz official website - account management and support information.
- Contact support by email: support@cricbuzz.com (keep copies of all messages).
- For UAE consumer guidance: UAE Ministry of Economy.
Address
Corporate office
No. 190-B, 2nd Floor, HN Plaza, 100 Ft Ring Road, 6th Main, BSK 3rd Stage, Bangalore - 560085, INDIA.
Contact email
Primary support contact: support@cricbuzz.com. Use this address for written cancellation requests and preserve a copy for your records.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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- prevent the recipient from contesting the legal scope of the mail.