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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the New Scientist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation New Scientist: Easy Method
What is New Scientist
Overview
New Scientist is an international science and technology magazine and website offering news, analysis and long-form features on science, technology and the environment.
Products covered
Offerings include web subscriptions, digital magazines, print magazines and bookazines, online courses and shop purchases.
How to cancel New Scientist
Cancellation by account (recommended)
- Sign in to your New Scientist account and go to "Manage my subscription" or "Account" settings.
- Follow the on-screen option to cancel recurring billing or end renewal.
- Save confirmation emails or take screenshots of the cancellation confirmation.
Cancellation by email or platform
- Email subscriptions@newscientist.com with your full name, account email and subscription reference to request cancellation.
- If you subscribed through the App Store or Google Play, cancel via the platform: use your Apple ID subscriptions settings or Google Play subscription manager.
- For shop orders (print magazines / bookazines), check order status - orders cannot be cancelled once dispatched.
What happens when you cancel
Access and content
After cancellation your current paid period generally continues until the end of the billing cycle and you retain access until that date.
Digital downloads already delivered will typically remain accessible only while your subscription is active, depending on product type.
Renewal and data
Cancelling stops future auto-renewals. Check confirmation to ensure renewal is disabled.
New Scientist retains your account information per its privacy policy; request data deletion via customer services if required.
Will I get a refund?
General refund rules
- Refunds depend on the product type and how you purchased it (web, app store, shop).
- Digital magazines and magazine/bookazine orders: no refunds once dispatched.
Exceptions and timelines
- Courses: full refund available within 14 days if the course has not been started; no refunds after 14 days.
- Shop purchases (physical items): 14-day returns from delivery in original condition; refund excludes original shipping costs and returns are UK-based.
- If you were charged unexpectedly (auto-renewal) contact subscriptions@newscientist.com and your payment provider promptly.
New Scientist plans and pricing
Pricing availability
Official, up-to-date pricing varies by region, promotional offers and purchase channel.
If specific prices are not available on the site for your region, contact New Scientist customer services for exact rates.
Contact for current rates
Use the table below to identify plans and request pricing from New Scientist or via your app store purchase history.
| Plan | Format | Price | Notes |
|---|---|---|---|
| Digital Subscription | Web & App | Contact for pricing | Pricing varies by promotion and country |
| Print + Digital | Print magazine + digital access | Contact for pricing | Postage charges may apply for UAE delivery |
| Single Issue / Bookazine | Shop purchase | Contact for pricing | One-off purchase, subject to stock |
Your consumer rights in United Arab Emirates
General protections
UAE consumer protection laws give buyers rights to accurate information, redress for defective goods and mechanisms to lodge complaints.
However, cross-border subscriptions are governed primarily by the seller's terms; local authorities support enforcement where applicable.
How to act in UAE
- First contact New Scientist via subscriptions@newscientist.com and keep written records of your request.
- If unresolved, file a complaint through the UAE government consumer portal: u.ae - Consumer Rights.
- For payment disputes, contact your bank or card issuer to request a chargeback if you believe charges are unauthorised or unfair.
Customer experiences
Positive feedback
Some readers report satisfactory content quality and useful scientific coverage for general interest readers.
Positive mentions often note usefulness for non-political science readers and overall content depth.
Negative feedback
- Common complaints: difficulty cancelling, lack of clear unsubscribe options and unexpected auto-renewals.
- Other issues: customer service delays and occasional website or app functionality problems reported by users.
Documentation checklist
Before contacting support
- Account email address and full name used for subscription.
- Subscription reference or order number (from confirmation email).
- Proof of payment (card statement, PayPal receipt) and date of charge.
When escalating
- Screenshots of account pages showing subscription status or lack of cancel button.
- Copies of all correspondence with New Scientist support.
- App store receipts if purchased via Apple or Google Play.
Common mistakes
Attempting to cancel in the wrong place
Example: trying to cancel an App Store subscription from the New Scientist website. If you subscribed via App Store or Google Play, you must cancel through that platform.
Always check where the original charge originated (Apple/Google/New Scientist) before proceeding.
Not saving confirmation
Example: assuming cancellation is processed without saving the confirmation email or screenshot. Without proof, disputes are harder to resolve.
Always keep a dated record of your cancellation request and any replies from support.
Comparative recap
Channel comparison
The table below summarises cancellation and refund expectations by purchase channel for quick reference.
Key notes
Use platform-specific procedures for app subscriptions; use email/account for web subscriptions; physical goods follow shop return rules.
| Channel | How to cancel | Refund policy | Important note |
|---|---|---|---|
| Web subscription | Account "Manage my subscription" or email subscriptions@newscientist.com | Depends on timing; generally no refunds for dispatched digital content | Save confirmation |
| App Store | Cancel via Apple ID subscriptions (App Store settings) | Follow Apple refund process | New Scientist policy does not list automatic app cancellations |
| Google Play | Cancel via Google Play subscription manager | Follow Google Play refund rules | Provider documentation is limited; use platform support |
| Shop (print/bookazine) | Contact shop orders support before dispatch | No cancellation after dispatch; 14-day returns post-delivery (UK-based) | Returns handled from UK |
| Courses | Contact course support; follow course terms | Full refund within 14 days if not started | No refunds after course start |
After cancelling
Confirm and monitor
Keep your cancellation confirmation and monitor your card for any unexpected future charges.
If renewal charges appear after cancellation, contact subscriptions@newscientist.com immediately and your payment provider if necessary.
Helpful links
- New Scientist subscriptions
- subscriptions@newscientist.com
- Apple - Cancel subscriptions
- Google Play - Manage subscriptions
- UAE Government - Consumer Rights
Address
Corporate address
New Scientist Ltd.
Northcliffe House, 2 Derry Street, London W8 5TT, United Kingdom
Notes on postal contact
Postal cancellations or formal complaints can be sent to the address above, but electronic cancellation via account or email is faster and recommended.
Similar cancellation services
FAQ
Important warning regarding service limitations
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Please note, Postclic cannot:
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- prevent the recipient from contesting the legal scope of the mail.