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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pressreader service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Pressreader: Easy Method
What is PressReader
Overview
PressReader is a digital platform that provides access to thousands of newspapers and magazines from around the world.
Readers can browse, stream, and download titles for offline reading on apps and via the web.
How it is delivered
Subscriptions may be purchased through the PressReader website or via app stores (for example, Apple App Store in the UAE).
Access is also frequently provided free through partner libraries, lounges, and corporate programs.
How to cancel PressReader
Cancel via Apple (iOS App Store) - UAE
- Open Settings on your iPhone or iPad and tap your name (Apple ID).
- Tap "Subscriptions", find PressReader, and turn off "Auto-Renewal" or tap "Cancel Subscription".
- Alternatively, open the App Store, tap your profile icon, then "Subscriptions" to manage cancellation.
Cancel via PressReader support (email, phone, web)
- Email: Send a cancellation request to care@pressreader.com including your account email and order details.
- Phone: Call PressReader support at +1 604 278 4604 and request cancellation.
- Account/Online: Log in to your PressReader account at PressReader.com and check account settings for subscription options (note: UAE-specific web instructions were not publicly located).
Notes about Google Play and other stores
- No UAE-specific public guidance for Google Play was located; Google Play subscriptions are generally managed via the Google Play Store app under "Payments & subscriptions".
- If you subscribed through a third party (carrier, hotel lounge, library), contact that partner for cancellation details.
What happens when you cancel
Access after cancellation
When you cancel auto-renewal, you typically retain access until the end of the current paid billing period.
If you cancel during a free trial, access may end immediately depending on store rules.
Billing and renewal
Auto-renewal is disabled upon cancellation, so no new recurring charge should occur after the current period ends.
If you subscribed via Apple or Google, refunds and cancellations may be handled by those stores rather than PressReader directly.
Account and data
Cancelling a subscription does not usually delete your PressReader account or reading history.
To remove personal information, contact PressReader support and request account deletion if desired.
Will I get a refund?
Standard policy and trial
No UAE-specific refund policy for PressReader was publicly located.
PressReader commonly offers a 7-day free trial on the app; beyond that, published refund terms for UAE customers are not explicit.
Exceptions and practical steps
- Refunds appear to be handled case-by-case; some users report refunds after contacting support, while others report refusals.
- If you want a refund, contact care@pressreader.com and provide order details, receipts, and a clear request.
- If you purchased via Apple or Google, contact Apple Support or Google Play support to request a refund through the store.
When to escalate
If the provider or store denies a refund for an unauthorized or clearly erroneous charge, contact your card issuer to enquire about a chargeback.
Keep receipts, screenshots, and correspondence to support any dispute.
PressReader plans and pricing
Overview
No definitive UAE retail prices for PressReader subscriptions were found in public materials.
Regional store prices (App Store/Google Play) may vary and are shown at purchase time.
How to obtain pricing
Check the App Store or Google Play on your device for local subscription pricing.
Contact PressReader support for direct sales or enterprise pricing inquiries.
| Plan | Price | Notes |
|---|---|---|
| Individual subscription | Contact for pricing | Price varies by region and store; check App Store/Google Play or contact support. |
| Free access via partners | Free | Many libraries, lounges and workplaces provide free access when linked to their account. |
| Single issue purchases | Contact for pricing | Pricing for single issues may vary and is shown at purchase time. |
Your consumer rights in United Arab Emirates
General protections
UAE consumers are protected by federal consumer protection mechanisms that cover misleading practices, defective goods, and unfair trading.
PressReader’s public materials do not reference UAE-specific refund or cooling-off rules.
Practical actions in the UAE
- Contact PressReader support first and request a formal response in writing.
- If unresolved, contact the UAE Ministry of Economy Consumer Protection Department: economy.gov.ae.
- For disputes with card charges, contact your bank or card issuer to inquire about a chargeback.
Keep evidence
Maintain receipts, screenshots, subscription confirmations, and all correspondence to support any complaint lodged with authorities or your bank.
Document dates, amounts, and the channel through which you subscribed (Apple, Google, web, partner).
Customer experiences
Positive experiences
Many users praise PressReader for its broad international selection and free access through libraries and lounges.
Users appreciate the ability to read publications from their home countries via the service.
Negative experiences
Complaints include difficulty cancelling, unexpected charges, and inconsistent refund outcomes reported by users.
Some users report technical issues such as rendering problems or slow app performance after updates.
Documentation checklist
Essential items to gather
- Account email and username used with PressReader.
- Order receipt, transaction ID, and subscription start/end dates.
- Screenshots of subscription pages, billing statement entries, and app store receipts.
Optional but helpful
- Correspondence with PressReader support (emails, ticket numbers).
- Device information (iOS/Android version) and store used (Apple ID, Google Play).
- Bank/card details showing the charge (for disputes).
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the PressReader app does not automatically cancel a subscription bought through Apple or Google.
You must cancel subscriptions in the relevant store (Apple ID or Google Play) to stop renewals.
Not checking the correct billing source
Charges can come from the app store, PressReader directly, or a partner provider - identify which billed you before requesting a refund.
Contacting the wrong support team delays resolution; include the purchase receipt to clarify the billing source.
Failing to provide complete evidence
Requests without order IDs, dates, or proof of charge are harder to resolve and may be declined.
Always collect and attach screenshots and receipts when you contact support.
Comparative recap
Summary table
| Method | How to cancel | Refund likelihood | Ease |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via Apple ID > Subscriptions in Settings or App Store | Refunds handled by Apple; case-by-case | High (built-in subscription management) |
| Google Play (Android) | Manage subscriptions in Google Play Store (presumed) | Refunds via Google Play; no UAE-specific guidance found | Moderate (store controls available) |
| PressReader website / account | Log in to PressReader.com and check account settings or contact support | Handled case-by-case by PressReader | Variable (web flow less documented for UAE) |
| Email / Phone support | Email care@pressreader.com or call +1 604 278 4604 | Possible but inconsistent; depends on circumstances | Moderate (requires direct contact) |
After cancelling
Immediate steps
- Confirm cancellation by checking the subscription status in your App Store/Google Play or PressReader account.
- Save confirmation emails or screenshots showing auto-renewal is turned off.
Useful links
- PressReader homepage: https://www.pressreader.com/
- Apple subscriptions help (UAE): https://support.apple.com/en-ae/HT202039
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481
- UAE Ministry of Economy (Consumer Protection): https://www.economy.gov.ae/
Address
PressReader corporate address
PressReader Inc
200‑13111 Vanier Place, Richmond, British Columbia V6V 2J1, Canada
Support contacts
- Email: care@pressreader.com
- Phone: +1 604 278 4604
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FAQ
Important warning regarding service limitations
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Please note, Postclic cannot:
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