Cancel THE INDEPENDENT online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the The Independent service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation The Independent: Easy Method
What is The Independent
Overview
The Independent is a UK-based online news publisher offering national and international news, analysis, and opinion across politics, business, culture and lifestyle.
Subscription offering
Some content is free while other material and ad-free features are available via paid digital subscriptions and in-app purchases.
Governing terms
Subscriptions and terms are set out by The Independent and, where stated, governed by English law.
How to cancel The Independent
Cancel via website (preferred)
- Go to independent.co.uk and log in to your account.
- Open Account Overview → Subscription & billing (or Manage Subscription).
- Switch Auto‑renewal to OFF. Cancellation takes effect at the next payment date.
Cancel via Apple App Store
- Open iOS Settings → your Apple ID → Subscriptions.
- Select The Independent and tap Cancel Subscription.
- Turn off auto‑renewal at least 24 hours before the period ends to avoid renewal.
- See the app listing: The Independent on App Store.
Cancel via Google Play
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions, select The Independent and choose Cancel Subscription.
- Ensure auto‑renew is switched off in Play Store to prevent future charges.
What happens when you cancel
Access after cancellation
After cancelling, you generally retain access to paid content until the end of your current paid period.
Renewal and billing
Cancellation stops future auto‑renewals. The effective cancellation date is the next payment date; no further recurring charges will be taken after that.
Account and data
Your account remains active with any saved preferences and login details unless you request deletion under applicable privacy policies.
Will I get a refund?
Standard refund policy
The Independent’s terms state that there are no refunds for unused portions after a renewal has occurred.
Trials and timing
If you cancel during a trial before it ends, you will avoid future charges. Once the subscription has renewed, no refund for the paid period is provided.
App store purchases
Refunds for purchases made through Apple or Google are subject to Apple/Google refund processes and timelines, not The Independent’s direct policy.
The Independent plans and pricing
Overview
Public pricing details for The Independent’s digital plans specific to the UAE were not provided in official sources used here.
How to get pricing
Contact The Independent or view available subscription options after logging into your account for current regional prices.
| Plan | Price / Notes |
|---|---|
| Digital subscription | Contact for pricing - sign in at independent.co.uk to view offers |
| App-based subscription (Apple / Google) | Priced via Apple App Store or Google Play. Check the store on your device for local pricing. |
Your consumer rights in United Arab Emirates
Cooling-off period
UAE consumer law commonly provides a 14‑day cooling‑off or withdrawal period for digital services in some contexts.
Interaction with provider terms
The Independent’s published terms are governed by English law and state no refunds post‑renewal.
Practical steps for UAE customers
- You may still request a refund citing UAE rights, but there is no public indication The Independent automatically honors UAE‑specific 14‑day refunds.
- Document your request and contact customer support promptly if you intend to rely on UAE consumer protections.
Customer experiences
Positive feedback
App store ratings in the UAE indicate generally high user satisfaction for the mobile app experience.
Negative feedback
No widespread UAE‑specific complaints were identified in verified review sources, though general reports exist about difficulties with Play Store cancellations and unexpected billing.
Takeaway
- Most users can cancel via the website or app stores, but platform choice affects refund routes and timelines.
- Problems typically arise when cancelling through the wrong account or missing the auto‑renewal cutoff.
Documentation checklist
Account details
- Registered email address and username used for the subscription.
- Order reference or subscription ID if available.
Proof of payment
- Bank statement or receipt showing the charge and date.
- Screenshots of subscription status in your account, Apple ID or Google Play subscriptions page.
Correspondence
- Copies of any emails or chat transcripts with support about cancellation or refunds.
- Device details (iOS/Android) and whether purchase was in‑app or via website.
Common mistakes
Cancelling on the wrong platform
Users sometimes cancel at independent.co.uk but originally subscribed via Apple or Google, so the app store subscription keeps renewing.
Missing auto‑renewal cutoff
For Apple subscriptions, failing to turn off auto‑renewal at least 24 hours before the period ends can result in an unwanted renewal.
Assuming cancellation equals refund
Many expect an immediate refund after cancelling; The Independent’s terms state no refunds after renewal, so cancellation only prevents future charges.
Comparative recap
Quick comparison
The table below summarises where to cancel, refund routes and important notes by platform.
| Platform | Where to cancel | Refunds | Notes |
|---|---|---|---|
| Web (independent.co.uk) | Account Overview → Subscription & billing | No refunds for unused portion after renewal | Cancellation stops future renewals; remains active until period end. See independent.co.uk |
| Apple App Store | Apple ID → Subscriptions in iOS Settings | Refunds handled by Apple, subject to Apple policy | Turn off auto‑renew at least 24 hours before period end. App listing: App Store |
| Google Play | Play Store → Subscriptions | Refunds handled by Google, subject to Google policy | Cancel in Google Play to stop future billing. See Google Play |
After cancelling
Verify cancellation
- Check your account page on independent.co.uk to confirm auto‑renewal is OFF.
- Check Apple Subscriptions or Google Play Subscriptions to confirm cancellation if you used those stores.
Contact support and follow up
- For help and FAQs visit The Independent Help Centre.
- If you need an app refund, request it through Apple or Google support channels via the App Store or Play Store.
Useful links
- The Independent (account and subscriptions)
- The Independent Help Centre
- The Independent on the App Store
- Google Play Store
- Terms & Conditions (subscriptions)
Address
Registered office
The Independent, Derry Street 2, Northcliffe House, London W8 5HF, United Kingdom.
Notes
This address is the publisher’s listed office. For account and subscription support use the online Help Centre linked above.
Similar cancellation services
FAQ
Important warning regarding service limitations
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Please note, Postclic cannot:
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