cancellation The New Yorker: Easy Method

What is The New Yorker

Overview

The New Yorker is an American magazine offering long-form journalism, commentary, criticism, fiction, and cultural reporting.

It provides digital subscriptions, print+digital bundles, and a merchandise store, with global access to most digital content.

Subscription types

Subscriptions include short-term digital plans, annual digital offers, and print+digital bundles with occasional promo gifts.

Purchases may be made on the web, iOS App Store, or Google Play (Android), each with different management rules.

How to cancel The New Yorker

Cancel on iOS (App Store)

• Open your Apple ID settings (Settings > your name > Subscriptions) and locate The New Yorker subscription.
• Cancel at least 24 hours before the end of a free trial or renewal; The New Yorker cannot cancel App Store subscriptions for you.
• No refunds are available once your payment has been processed by Apple; manage refunds via Apple support if needed.

Cancel on Android (Google Play)

• Open Google Play > Menu > Subscriptions, find The New Yorker and select Cancel.
• Cancel before the free trial or renewal to avoid the next charge.
• After canceling a paid subscription you usually keep access until the end of the billing period; free trials may end immediately on cancellation.

Cancel on the web (newyorker.com)

• Sign in at newyorker.com, go to My Account → Manage Subscription and choose Cancel Subscription.
• Web cancellations take effect immediately, and you retain access through the end of your current billing term.
• The New Yorker states no refunds are offered for web subscriptions once charged.

Cancel by contacting customer service

• Email: help@newyorker.com with your account email and order details to request cancellation or help.
• Phone (U.S.): +1‑855‑680‑3077. Phone (outside U.S.): +1‑332‑239‑6553. Provide account and billing information when calling.
• Postal mail (for account correspondence): The New Yorker P.O. Box 37617 Boone IA 50037-0617.

What happens when you cancel

Access after cancellation

On web subscriptions you keep full access through the end of your paid billing term even if the cancellation is immediate.

On Google Play paid subscriptions you typically retain access until the end of the billing period; App Store behavior is governed by Apple.

Renewal and data

Cancellation stops automatic renewals. Your account credentials and basic profile data are usually retained unless you request deletion.

If you cancel an App Store or Google Play subscription, billing is handled by the platform; The New Yorker cannot reverse platform charges.

Will I get a refund?

Digital subscriptions (apps and web)

The New Yorker’s policy: no refunds are available after the free trial ends or after a subscription charge has been processed.

Platform providers (Apple/Google) handle refund requests on a case-by-case basis; timing and outcomes vary by platform and region.

Physical merchandise and exceptions

• Returns to The New Yorker Store are accepted within 30 days of delivery for eligible items.
• International customers (including UAE) are responsible for return shipping costs; refunds process in several business days (typically 2 - 3, sometimes up to 10).

The New Yorker plans and pricing

Available plans (approximate AED conversions)

Notes on pricing

Prices above are approximate conversions from USD (1 USD ≈ 3.675 AED). The New Yorker typically bills in USD; no official AED pricing was found for UAE.

Promotional introductory prices may differ from renewal pricing; check offer details before subscribing.

Your consumer rights in United Arab Emirates

Digital subscriptions in UAE

UAE consumers generally do not have a statutory 14‑day cooling-off right for in-app or digital subscriptions purchased via App Store or Google Play.

Refunds for platform purchases are handled by Apple or Google on a case-by-case basis and are subject to their regional timelines.

Physical goods and returns

• For merchandise bought from The New Yorker Store, returns are allowed within 30 days of delivery.
• UAE customers usually pay return postage for international returns; refunds are processed in business days per store policy.

Customer experiences

Positive feedback

Positive reviews are mainly about The New Yorker’s editorial content and physical store purchases rather than the subscription experience.

Some customers report satisfactory resolution when persistent and providing clear purchase documentation.

Negative feedback

• Multiple users report difficulty canceling app-based subscriptions and encountering dark-pattern loops (Trustpilot reports).
• Gift subscription renewals, login problems, and billing without activation are commonly reported issues.
• Some customers describe long waits for customer service and challenges when subscriptions were sold via resellers or in-app platforms.

Documentation checklist

What to prepare before cancelling

• Account email and username used to subscribe.
• Order confirmation or receipt (App Store/Google Play receipt if subscribed via app).
• Last 4 digits of the payment card or transaction ID and billing date.
• Screenshots of subscription status or failed cancellation attempts, if any.

Information to include in a support request

• Clear request to cancel and whether you want a refund or account closure.
• Preferred contact method and time zone (UAE customers: Gulf Standard Time).
• Any prior ticket/reference numbers and correspondence history.

Common mistakes

Missing the correct cancellation channel

Many subscribers try to cancel on the web when the subscription was purchased via the App Store or Google Play.

Remember: app-store purchases must be canceled through Apple or Google, not The New Yorker’s website.

Timing and refunds

Waiting until the last moment can cause missed deadlines; App Store free-trial cancellations should be done at least 24 hours before renewal.

Assuming an automatic refund upon cancellation is a common error. The New Yorker generally does not offer refunds after a charge.

Comparative recap

Quick channel comparison

Takeaway

Choose the cancellation method matching your original purchase channel to avoid delays.

If you need a refund, contact the platform (Apple/Google) for app purchases and The New Yorker support for web or store orders.

After cancelling

Verify cancellation

• Check for confirmation email or subscription status in your account or app store subscriptions.
• Keep screenshots and receipts until your billing cycle ends and any potential disputes are resolved.

Useful links and contacts

• Manage your account: https://www.newyorker.com/
• Email support: help@newyorker.com
• Phone (U.S.): +1‑855‑680‑3077; International: +1‑332‑239‑6553

Address

Mailing address

The New Yorker

P.O. Box 37617 Boone IA 50037-0617

Support contact summary

Email: help@newyorker.com

Phone: +1‑855‑680‑3077 (U.S.), +1‑332‑239‑6553 (outside U.S.)