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Cancel THE TIMES
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Cancellation service #1 in UAE
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I hereby notify you of my decision to terminate the contract relating to the The Times service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation The Times: Easy Method
What is The Times
Overview
The Times is a UK-based news organisation offering digital and print journalism, including national and international coverage of politics, business, and culture.
Subscription model
Subscriptions provide access via web and apps, billed on a recurring basis for defined periods such as monthly plans.
How to cancel The Times
Primary cancellation method
To cancel a The Times subscription you must call Customer Services; email or website cancellation requests are generally not accepted.
Step-by-step cancellation
- Call Customer Services (e.g., UK freephone 0800 018 5177 or +44 207 711 1527 for international callers).
- Ask to speak to a live agent and state you want to cancel your subscription.
- Give at least two days’ notice before your next billing date to stop future charges.
- Request and keep a written confirmation number or email confirmation as proof of the cancellation.
What happens when you cancel
Access after cancellation
Cancellation takes effect after the current paid period, so you normally retain access until the end of that billing cycle.
Renewal and account handling
Automatic renewals will stop after cancellation takes effect. The Times may retain account data per its privacy policy.
Will I get a refund?
Standard refund policy
Paid subscription fees are generally non-refundable. The Times’ standard terms indicate fees are not usually returned once charged.
Exceptions and legal rights
- Refunds may be given only if required by applicable law or at The Times’ sole discretion.
- If you cancel after your billing date, refunds are unlikely unless mandated by law or approved by the company.
The Times plans and pricing
Pricing source
Prices below reflect Apple App Store metadata for the United Arab Emirates region at the time of the latest update.
Available plans
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Times Monthly Subscription | AED 39.99 | Monthly | Digital access to The Times via app and web |
| The Times & The Sunday Times | AED 104.99 | Monthly | Digital access to both The Times and The Sunday Times via app and web |
| The Times & Sunday Times | AED 99.99 | Monthly | Digital access to both The Times and The Sunday Times via app and web |
Your consumer rights in United Arab Emirates
Local consumer protection
UAE consumer protection laws may offer remedies for unfair practices, but rights vary by case and product type. Check the UAE Ministry of Economy for official guidance.
Practical steps in UAE
- If you believe you have a statutory right to a refund, contact The Times and request a written response.
- If unresolved, consider contacting the UAE Ministry of Economy: moec.gov.ae for consumer complaints and guidance.
- For payment disputes, contact your bank or card issuer about chargeback options and consult the UAE Central Bank: centralbank.ae.
Customer experiences
Common negative reports
Many users report difficulty cancelling: phone-only requirements, long wait times, and refusals of email or website cancellation attempts.
Common positive or neutral points
When cancellation is completed by phone with a confirmation reference, some customers keep access through the paid period without further billing.
Documentation checklist
What to have when you call
- Account email or username used for the subscription.
- Last four digits of the payment card or payment method details.
- Billing date and any recent billing receipts.
Proof to keep after cancellation
- Cancellation confirmation number or written confirmation (email or SMS).
- Notes of the agent name, date and time of the call, and details given during the call.
Common mistakes
Relying on email or website forms
Many customers assume online or email cancellation works. The Times typically requires a phone call, so online requests can be ignored and charges may continue.
Waiting until the billing date
Waiting too close to the next billing date can cause missed notice requirements. Call at least two days before your renewal to avoid another charge.
Comparative recap
At-a-glance comparison
| Plan | Price (AED) | Billing Period | Cancellation Method | Refund Likelihood |
|---|---|---|---|---|
| Times Monthly Subscription | AED 39.99 | Monthly | Phone call to Customer Services | Generally no; only if required by law or at discretion |
| The Times & The Sunday Times (104.99) | AED 104.99 | Monthly | Phone call to Customer Services | Generally no; only if required by law or at discretion |
| The Times & Sunday Times (99.99) | AED 99.99 | Monthly | Phone call to Customer Services | Generally no; only if required by law or at discretion |
After cancelling
Confirm and monitor
Keep the cancellation confirmation and monitor your bank or card statements for any unexpected charges after cancellation.
Helpful official links
- The Times help and contact pages: help.thetimes.co.uk
- UAE Ministry of Economy (consumer complaints): moec.gov.ae
- UAE Central Bank (payment dispute guidance): centralbank.ae
Address
The Times head office
The Times, 1 London Bridge Street, SE1 9GF, London, United Kingdom.
Customer Service telephone
Call Customer Services: UK freephone 0800 018 5177 or international +44 207 711 1527. Make sure to request a cancellation confirmation.