Cancel ZINIO online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Zinio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Zinio: Easy Method
What is Zinio
Overview
Zinio is a digital magazine and news platform that sells single issues and subscriptions for thousands of titles worldwide.
Users read magazines on the web and on mobile apps (iOS and Android); billing depends on where the purchase was made.
How it operates in UAE
In the United Arab Emirates, Zinio offers per-issue digital purchases in AED inside apps and via its website where available.
Subscription and refund rules follow Zinio’s site policy or the app-store rules (Apple/Google) depending on how you bought access.
How to cancel Zinio
Web (Zinio.com)
- Sign in at https://www.zinio.com/.
- Go to Account Settings → Manage Subscriptions (or Subscriptions & Payments).
- Click “Turn Continuous Service Off” or “Cancel” to stop auto‑renewal.
- Cancelling stops future renewals; your purchased issues remain until the paid period ends.
iOS (App Store)
- Open iOS Settings → Your Name → Subscriptions.
- Select Zinio from the list, then tap “Cancel Subscription.”
- Apple manages billing and refunds; turn off auto‑renew at least 24 hours before the renewal date.
Android (Google Play)
- Open Google Play → Profile icon → Payments & Subscriptions → Subscriptions.
- Select Zinio and choose “Cancel subscription.”
- You can also manage subscriptions at payments.google.com under Subscriptions & Services.
- Uninstalling the app does not cancel the subscription; cancel in Google Play to stop renewals.
Other contact methods
- Email support: support@zinio.com (use for account or billing questions).
- Zinio support pages: https://support.zinio.com/.
- You may leave a voicemail at +1 (855) 979-464 (US number provided by Zinio support channels).
What happens when you cancel
Access after cancellation
If you cancel a Zinio web subscription it will not renew, but content remains available until the end of the paid term.
For in-app purchases managed by Apple or Google, access typically continues until the current billing period ends.
Auto-renewal and billing
Cancelling prevents future auto-renewals; you are not billed again after cancellation provided it was made before the next renewal.
Make sure to cancel at least 24 hours before the renewal date for Apple and Google subscriptions to avoid being charged.
Account and data
Canceling does not necessarily delete your Zinio account; your reading history and purchased issues usually remain accessible until the subscription period ends.
To remove an account or personal data, contact Zinio support via their official help centre.
Will I get a refund?
Zinio website purchases
Zinio’s stated policy is that there are no refunds or pro‑rated charges once a subscription term is paid.
Access continues through the paid term but Zinio does not provide a refund for the remaining period.
In-app purchases (Apple / Google)
- Refunds for iOS purchases must be requested through Apple (Apple manages billing and refund decisions).
- Refunds for Google Play purchases are handled by Google; you can request a refund via Google Play support/forms within the allowed time window.
- Zinio cannot directly issue refunds for purchases billed through the App Store or Google Play.
Exceptions & important notes
Occasional account or technical issues may lead to support interventions; always document problems and contact Zinio support promptly.
If you believe you are eligible for a refund due to error or duplicate charge, start with the store that processed the payment (Apple or Google) or contact Zinio support for guidance.
Zinio plans and pricing
Available pricing in UAE
Publicly listed UAE pricing for Zinio is limited to single-issue purchases in-app.
No standard monthly or annual AED subscription rates are widely published for the UAE market on Zinio’s site.
Price table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Zinio Digital Single Issue | AED 2.99 | Single issue | Purchase one magazine issue |
| Zinio Digital Issue (higher tier) | AED 14.99 - 19.99 | Single issue | Purchase one magazine issue at higher rates |
Your consumer rights in United Arab Emirates
Relevant UAE rules
UAE consumer protection laws require clear information about products and fair treatment of consumers by traders and service providers.
Specific consumer protections and complaint routes are enforced by the UAE Ministry of Economy and local authorities.
How these apply to Zinio
- For purchases made on Zinio.com, Zinio’s terms (no refunds / no pro‑rata) generally apply unless local law requires otherwise.
- For in-app purchases, Apple or Google store policies govern refunds and disputes; Zinio refers to those store processes.
Escalation in UAE
If you believe your consumer rights were breached, gather documentation and contact the UAE consumer protection authority or the Ministry of Economy.
Use official UAE government channels to lodge a complaint if the merchant or app store cannot resolve the issue.
Customer experiences
Positive feedback
- Some users report straightforward cancellations and prompt resolutions for billing issues.
- Other reviews praise helpful customer service and overall good experience with content access.
Negative feedback
- Reports exist of login problems, difficulty contacting support, or magazines not delivering as expected.
- App-specific complaints (in UAE) include re-downloading issues, blurry text after updates, and support unable to replicate bugs.
Takeaway
Most problems relate to account access or app behaviour rather than subscription mechanics; document issues and contact support quickly.
Use app-store refund processes for in-app purchases and Zinio support for site purchases or account recovery.
Documentation checklist
Before contacting support
- Account email / username used with Zinio.
- Order number(s) or receipt screenshots (store or Zinio.com).
- Dates of purchase, renewal, and attempted cancellations.
- Device type, app version, and screenshots of errors or failed downloads.
When escalating
- Record of communications with Zinio, Apple, or Google (emails, support ticket numbers).
- Bank or card statement entries showing charges (for dispute filing if needed).
Common mistakes
Uninstalling the app
Uninstalling the Zinio app does not cancel subscriptions purchased via Google Play or the App Store.
Always cancel through the store subscription settings to stop auto‑renewal.
Cancelling too late
Waiting until the renewal date can result in an unwanted charge; cancel at least 24 hours before renewal for App Store and Google Play.
Confirm cancellation by checking the subscription status in the store or in your Zinio account settings.
Missing receipts or documentation
Not saving purchase receipts or order numbers makes refund or dispute requests slower and harder to resolve.
Always keep screenshots of purchase confirmations and any error messages you encounter.
Comparative recap
Quick comparison
| Channel | How to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| Web (Zinio.com) | Account Settings → Manage Subscriptions → “Turn Continuous Service Off” / Cancel | Zinio (no refunds typically) | Access until end of paid period |
| iOS (App Store) | iOS Settings → Your Name → Subscriptions → Cancel | Apple (request via Apple support) | Access until end of paid period |
| Android (Google Play) | Google Play → Payments & Subscriptions → Subscriptions → Cancel | Google (request via Google Play support) | Access until end of paid period |
After cancelling
Next steps
Confirm cancellation status in the account settings or the app-store subscription page and save a screenshot as proof.
If you were charged after cancelling, gather receipts and contact the store (Apple/Google) or Zinio support immediately.
Useful official links
- Zinio support: https://support.zinio.com/
- Zinio main site: https://www.zinio.com/
- Apple subscription help: https://support.apple.com/en-us/HT202039
- Google Play subscriptions: https://support.google.com/googleplay/answer/7018481
- UAE Ministry of Economy (Consumer protection): https://www.economy.gov.ae/English/Pages/ConsumerProtection.aspx
Address
Corporate address
Zinio (corporate contact): 7900 International Drive, Suite 800, Bloomington, MN 55425, USA.
Support contacts
- Email: support@zinio.com
- Phone (voicemail provided by support channels): +1 (855) 979-464
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.