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I hereby notify you of my decision to terminate the contract relating to the Climb service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Climb: Easy Method
What is Climb
Service overview
Climb is a subscription-based learning platform that offers courses and tools to improve personal and professional skills.
The service is accessible via web and mobile apps and may also be referenced alongside unrelated local services (for example, indoor climbing centres) in regional listings.
Who uses Climb
Subscribers typically use Climb for ongoing skills development, guided courses, and vocabulary-learning content delivered on a recurring plan.
Billing and plan details can vary by region and by whether you subscribed through a direct Climb account or through an app store.
How to cancel Climb
Accepted cancellation methods
You can cancel a Climb subscription by phone, email, or postal mail. Phone cancellation is the preferred method because it is the fastest and gives immediate confirmation.
If you purchased via an app store (Apple or Google), you may need to cancel through that store instead of directly with Climb.
Step-by-step cancellation (recommended)
- Call Climb main office at (626) 289-5321 and state you want to cancel your subscription; request confirmation number or reference.
- If you prefer written records, send an email to the account support address provided on Climb’s official site or use the site contact form; include your account email, subscription plan, and request to cancel immediately.
- To cancel by post, send a signed letter to: 2300 W. Main Street, Alhambra, CA 91801. Include your full name, account email, subscription details, and a clear cancellation request.
- If billed through the Apple App Store or Google Play, open your account subscriptions there and cancel from the store settings to stop future renewals.
- After cancelling, keep confirmation emails, call reference numbers, or postal receipt as proof of cancellation.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, access typically continues until the end of the current paid period.
Access termination timing depends on the billing method and Climb’s internal terms; confirm the exact date when you cancel.
Renewal and data handling
Automatic renewal will be stopped for future billing cycles, but already completed charges are normally not reversed automatically.
Climb may retain account data per its privacy policy; request account closure or data deletion by contacting support if required.
Will I get a refund?
Standard refund policy
Refund eligibility depends on Climb’s terms of service and the payment channel used (direct billing vs app store).
Many subscription services do not issue prorated refunds for unused time, though exceptions sometimes apply.
Exceptions and steps to request a refund
- If you believe you were charged in error, contact Climb support and provide transaction receipts and dates.
- If you purchased via Apple or Google, follow the platform refund request process on Apple Support or Google Play Help.
- For unauthorized charges or billing disputes, contact your card issuer or bank as a parallel step while you pursue a refund with Climb.
Climb plans and pricing
Official pricing overview
The following table lists verified regional pricing data from available sources. If your region is not shown, contact Climb for exact local pricing.
Notes on listed prices
No official AED pricing for the Climb app was found in UAE app store listings; QAR pricing suggests regional tiers in Qatar.
The AED example below (3‑month pass) refers to a separate indoor climbing centre product and may not reflect the Climb app.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription (App, QAR) | QAR 14.99 / QAR 29.99 | Monthly | Vocabulary-learning app subscription (multiple regional tiers) |
| Quarterly Subscription (App, QAR) | QAR 36.99 / QAR 84.99 | Quarterly | Vocabulary-learning app subscription (multiple regional tiers) |
| Yearly Subscription (App, QAR) | QAR 82.99 / QAR 199.99 | Annual | Vocabulary-learning app subscription (multiple regional tiers) |
| 3‑Month Pass (CLYMB indoor climbing, Abu Dhabi) | AED 1,080 | 3 Months | Unlimited access to walls (skill-checked), equipment checks |
Your consumer rights in United Arab Emirates
Core consumer protections
As a consumer in the UAE, you are entitled to honest advertising, clear contract terms, and access to remedies for defective goods or services.
These protections apply whether you purchase locally or access international digital services while in the UAE.
How to raise a complaint
- Contact Climb support first and keep evidence of all communications and transactions.
- If you cannot resolve the issue directly, file a complaint through the UAE Ministry of Economy or your local Department of Economic Development.
- Refer to the official Ministry of Economy website for procedures and contact points: economy.gov.ae.
Customer experiences
Typical positive feedback
Users often praise course variety, structured learning paths, and the convenience of recurring access across devices.
Phone support is commonly noted as the fastest route for straightforward account actions like cancellations.
Typical criticisms
Some customers report confusion when subscriptions are purchased through app stores, which changes the cancel/refund route.
Others mention difficulty getting timely refunds for billing errors; keeping detailed records helps resolve these cases faster.
Documentation checklist
What to gather before cancelling
- Account email and username used for the subscription
- Proof of purchase: receipts, billing statements, or app store transaction IDs
- Subscription plan name and renewal date
Proof to keep after cancelling
- Call reference or confirmation number from phone cancellation
- Copies of cancellation emails or signed postal letters and postal tracking
- Bank statements showing ceased renewal or any refund transaction
Common mistakes
Not cancelling in the right place
A frequent error is cancelling with Climb directly when the subscription was bought via Apple or Google Play; the store must be used for those purchases.
Check your purchase history to confirm the billing source before initiating cancellation.
Failing to keep confirmation
Another common mistake is not retaining a cancellation confirmation. Without proof, it is harder to dispute subsequent charges.
Always request and save an email confirmation, call reference number, or postal receipt.
Comparative recap
Cancellation method comparison
| Method | Speed | Confirmation | Recommended for |
|---|---|---|---|
| Phone (626) 289-5321 | Immediate | Verbal confirmation and reference number | Fast cancellations and immediate proof |
| Email / Contact form | 1 - 3 business days | Email reply (keeps written record) | When you need written proof |
| Postal mail | Slow (depends on delivery) | Signed letter and tracking receipt | Formal legal notices or where mail is required |
| App Store / Google Play | Immediate to a few days | Store cancellation screen and email | Subscriptions billed through the app stores |
Key takeaways
- Phone is fastest; app store purchases must be cancelled in the store.
- Keep written confirmation and receipts to support disputes or refund requests.
After cancelling
What to monitor
Confirm that renewals have stopped by checking your next billing date and bank statement.
Watch for email confirmations and retain any final communications from Climb.
Helpful official links
- Climb - official website
- UAE Ministry of Economy - consumer information
- Apple Support - subscriptions & refunds
- Google Play Help - subscriptions & refunds
Address
Main office
Climb (main office)
2300 W. Main Street, Alhambra, CA 91801
Contact reminder
Preferred cancellation phone: (626) 289-5321. For written contact, use the official site contact form or send a signed postal letter to the address above.