Cancel DUMPSTER online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Dumpster service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Dumpster: Easy Method
What is Dumpster
Service overview
Dumpster is a cloud-based waste, skip bin and recycling management service that helps businesses and individuals arrange bin rentals, collections and waste-tracking tools.
The platform also offers subscription tools (DeCycle) for ongoing waste-management workflows, plus one-off skip and junk-removal rentals commonly available in the UAE market.
Who uses it
Customers include contractors, small businesses, property managers and homeowners who need scheduled collections, on-demand skip bins or software to manage waste streams.
Services range from single-job junk pickups to monthly subscriptions that include bins, collections and support.
How to cancel Dumpster
Before you start
Locate your account email, order number or subscription ID and the payment method used. These make the cancellation process faster.
Check your plan details and any minimum term or notice period listed in your confirmation or terms of service.
Step-by-step cancellation
- Sign in to your account at https://www.dumpsters.com/ and go to Account or Subscriptions.
- Locate the active plan (DeCycle Basic, DeCycle Pro) or the active rental order and select Cancel or End Service.
- If there is no online cancel button, use the Contact or Support page to open a support ticket or email support explaining you want to cancel.
- Provide order/subscription ID, your name, contact number and reason for cancellation to speed processing.
- Request written confirmation of cancellation (email) and a final invoice or receipt showing any outstanding charges.
- If the service was a one-off rental (skip bin / RoRo / junk pickup), confirm collection date and any return or pick-up instructions.
What happens when you cancel
Access and service end
After cancellation your active service typically stops at the end of the paid period unless otherwise specified.
For rentals, cancellation usually means no future renewals; you must confirm pickup/return of physical bins to avoid extra charges.
Account data and renewals
Account access may continue for a short period so you can download invoices or export data. Confirm data retention with support.
Automatic renewals should be stopped on cancellation; keep confirmation to avoid disputed future charges.
Will I get a refund?
Standard refund policy
Refund eligibility depends on the specific product: subscriptions and rentals have different rules. Check your order confirmation and terms of service.
Prorated refunds for unused subscription time are possible but not guaranteed - this varies by plan and company policy.
Common exceptions and steps
- One-off rentals: charges for the rental period already used (e.g., a one-week skip) are usually non-refundable after delivery.
- Subscriptions: ask for prorated refund or credit for unused portion if you cancel mid-billing cycle.
- Disputes: retain all receipts and confirmation emails; if you believe a refund is due and the provider refuses, escalate via UAE consumer channels below.
Dumpster plans and pricing
Pricing summary
The table below lists common DeCycle subscription plans, skip bin rentals and private junk removal prices applicable to UAE users based on verified market data.
Prices reflect typical charges; final quotes may vary by location and job details. Contact Dumpster for an exact invoice.
| Plan | Price | Period | Features |
|---|---|---|---|
| DeCycle Basic | AED 65/month | Monthly | Waste management tool, delivery, one free 240 L bin, one free collection, training, 24/7 support |
| DeCycle Pro | AED 120/month | Monthly | Waste management tool, delivery, two free 240 L bins, two free collections, training, 24/7 support |
| Small Skip Bin (3 - 5 cbm) | AED 380 - 580 | Per rental (typically 1 week) | Small skip bin for renovations |
| Medium Skip Bin (7 - 10 cbm) | AED 650 - 950 | Per rental (typically 1 week) | Most common skip bin size for general waste |
| Large Skip Bin (12 - 15 cbm) | AED 1,000 - 1,450 | Per rental (typically 1 week) | Full demolition jobs |
| RoRo Bin (20 - 40 cbm) | AED 1,600 - 3,500 | Per rental (typically 1 week) | Excavation & high-volume projects |
| Private small junk pick-up | Starting at AED 99 - 150 | Per job | Very small junk/removal jobs |
Your consumer rights in United Arab Emirates
Key rights
As a UAE consumer you have the right to clear terms, fair billing, accurate advertising and access to complaints channels for unresolved disputes.
Keep all receipts, order confirmations and communication when raising a complaint; these are required for formal investigations.
Official complaint channels
- File a complaint via the UAE Government consumer-protection portal: https://u.ae/en/information-and-services/consumer-protection
- Use local emirate departments (for example Dubai Consumer Protection) to escalate unresolved cases: https://www.dubaided.gov.ae/en/consumer-protection
Customer experiences
Positive feedback
Customers frequently praise straightforward bin delivery, convenient one-off junk pickups and responsive scheduling for site projects.
Subscriptions are valued by businesses that want predictable collections and support for waste reporting.
Common complaints
Typical negative experiences relate to unclear refund policies, missed pickups or extra charges for bin overfills or late returns.
Always obtain written confirmation of collection dates and cancellation to reduce disputes.
Documentation checklist
What to gather
- Account email and login details
- Order numbers, booking IDs, subscription IDs
- Payment receipts, invoices and proof of payment
- All email correspondence or ticket numbers with support
- Photos of bins, delivery receipts or site condition if relevant
How to use documents
Present these documents when requesting cancellation, refunds or when escalating to consumer-protection authorities.
Keep copies for at least six months after cancellation to resolve any billing disputes.
Common mistakes
Missing confirmation
Many customers assume a phone request is sufficient; without written confirmation they later dispute charges with limited evidence.
Always request and save an email or ticket confirmation showing the cancellation date and any fees.
Timing and pickup errors
Expect extra charges if bins are not ready for pickup on the scheduled date or if the site is inaccessible; coordinate pickup times clearly.
For subscriptions, forgetting to cancel before the renewal date commonly leads to an extra billing cycle that may be chargeable.
Comparative recap
Quick comparison
The table below summarizes which plan types suit common needs, with indicative pricing to guide quick decisions.
Contact the provider for project-specific quotes and availability in your Emirate.
| Plan | Best for | Typical price |
|---|---|---|
| DeCycle Basic | Small businesses needing basic waste management and one bin | AED 65/month |
| DeCycle Pro | Businesses needing multiple bins and extra collections | AED 120/month |
| Small Skip Bin (3 - 5 cbm) | Home renovations and light construction | AED 380 - 580 per rental |
| Medium Skip Bin (7 - 10 cbm) | General construction and larger cleanouts | AED 650 - 950 per rental |
| Large Skip Bin (12 - 15 cbm) | Demolition and heavy waste | AED 1,000 - 1,450 per rental |
| RoRo Bin (20 - 40 cbm) | High-volume excavation projects | AED 1,600 - 3,500 per rental |
| Private small junk pick-up | Quick single-item or small-load removals | Starting at AED 99 - 150 per job |
After cancelling
Final checks
Confirm cancellation in writing and verify there are no pending charges or collections scheduled after your chosen end date.
Download invoices and any waste reporting data you may need for compliance or accounting purposes.
Helpful links
- Official Dumpster site: https://www.dumpsters.com/
- UAE consumer protection: https://u.ae/en/information-and-services/consumer-protection
- Dubai Consumer Protection: https://www.dubaided.gov.ae/en/consumer-protection
Address
Official contact address (United States)
Dumpster (corporate contact) postal address listed in company details: 830 Canterbury Road, Westlake, Ohio 44145, USA.
If you must send formal notice by mail use the address above and include all account and order reference numbers.
No UAE postal office listed
There is no verified local Dumpster office in Dubai or Abu Dhabi listed publicly. For UAE issues, use the website contact form or file a complaint with UAE consumer authorities if unresolved.
When contacting from the UAE, include Emirates, phone number and any local address details to help local teams coordinate pick-ups.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.