Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Effecto service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Effecto: Easy Method
What is Effecto
Overview
Effecto is a subscription-based wellness app that offers personalized mental health resources, tracking, guided meditations and self-care programs.
The service operates on recurring subscriptions through in-app stores (App Store and Google Play) and direct website sign-ups.
Who it’s for
Effecto is aimed at users seeking structured mental and physical wellbeing support with mood and symptom tracking.
Subscriptions unlock the app’s full features, including guided content and exportable tracking data.
How to cancel Effecto
Cancel via iPhone / iPad (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions, then select Effecto.
- Tap Cancel and confirm. Your subscription remains active until the end of the paid term.
Cancel via Android (Google Play)
- Open the Google Play Store and tap your profile icon.
- Go to Payments & subscriptions > Subscriptions, then select Effecto.
- Tap Cancel subscription and follow the prompts to confirm.
Cancel a direct web subscription (Effecto account)
- Email Effecto support at help@effecto.app with a clear cancellation request.
- Include the subscription email, order information (receipt or transaction ID), and any account identifiers.
- Effecto may also accept postal cancellation requests to the legal address; allow additional processing time for mail.
What happens when you cancel
Access after cancellation
After cancelling, your subscription stays active until the end of the current paid period.
You will continue to have access to premium features until that date; access ends at the period’s expiry.
Renewals and charges
Auto-renewal is disabled on cancellation, so no further scheduled charges should occur after the period ends.
If you cancel but still see charges, check which platform billed you (App Store, Google Play or direct card) before contacting support.
Account data and deletion
Deleting the app or your personal data does not cancel a subscription.
To stop future billing, cancel through the App Store, Google Play, or by emailing support as described above.
Will I get a refund?
Effecto’s general refund policy
Effecto’s standard policy is no refunds unless the product is proven faulty and reported within 14 days of purchase with detailed information and visual proof.
Refunds are considered case-by-case; read the provider terms for full details.
In-app purchases and platform refunds
- App Store purchases: request refunds through Apple support (Effecto cannot issue these refunds).
- Google Play purchases: request refunds through Google Play support (Effecto cannot issue these refunds).
Terms of use exceptions
- Effecto may grant a full refund within 14 days of the first paid period under certain conditions.
- Before renewal, partial refunds may be possible minus a processing fee (terms reference up to $6 deduction).
- Renewal refunds are tightly limited (e.g., within 3 days of renewal and no downloads/exports), possibly minus fees.
See Effecto’s official help and terms pages for the exact wording and any updates:
Effecto plans and pricing
Pricing summary
Effecto publishes USD-denominated plan prices; App Store/Google Play will convert to AED at checkout based on local pricing and exchange rates.
Exact AED prices for the United Arab Emirates are not publicly listed and may vary slightly by store.
| Plan | Price (approx.) | Billing period | Features |
|---|---|---|---|
| 3‑month subscription | ≈ USD 29.99 (AED conversion at checkout) | Quarterly | Full access to symptom & mood tracking features |
| Annual subscription | ≈ USD 59.99 (AED conversion at checkout) | Annual | Full access, billed yearly (~USD 4.99/month equivalent) |
Your consumer rights in United Arab Emirates
Basic legal protections
UAE consumer protection law provides rights against defective goods and misleading business practices.
Service terms cannot override mandatory consumer rights under UAE law.
Practical steps for UAE residents
- Document the issue and request a refund or cancellation from Effecto as a first step.
- If the provider does not resolve the issue, you can escalate to your local consumer protection authority or the UAE Ministry of Economy.
- Keep receipts, screenshots, and timestamps to support any complaint to regulators or payment providers.
Customer experiences
Positive feedback
Many users praise Effecto for thorough initial assessments and structured programs blending mental and physical elements.
Users also report that tracking and reflective prompts helped increase self-awareness and motivation.
Negative feedback
Common complaints include frequent upsells during onboarding, unexpected charges, and difficulty obtaining refunds.
Some users report being charged after deleting the app or after attempting cancellation, and slow or unhelpful customer support responses.
Documentation checklist
Essential items to include when you contact support
- Subscription email address associated with your Effecto account.
- Order receipt or transaction ID (from App Store, Google Play, or direct email receipt).
- Dates of purchase, renewal and attempted cancellation.
- Screenshots of billing statements, in-app subscription screens, or error messages.
Extra evidence that helps
- Conversation logs with support (email timestamps).
- Proof of deleted app or account actions, if relevant.
- Any visual proof showing the claimed fault, if requesting a fault-based refund.
Common mistakes
Canceling but not verifying
Example: Users cancel within the app but do not confirm the cancellation in the App Store or Google Play, so the subscription keeps renewing.
Always verify the subscription status in the platform where you were billed.
Deleting app instead of cancelling
Example: Deleting the app from a phone does not stop billing and often leads to unexpected charges.
Cancel through the proper channel (App Store, Google Play, or email support) and keep confirmation records.
Comparative recap
Quick comparison
| Method | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | Settings → Your name → Subscriptions → Effecto → Cancel | Refunds via Apple support | Subscription active until period end; check Apple receipts. |
| Google Play (Android) | Google Play → Profile → Payments & subscriptions → Subscriptions → Effecto → Cancel | Refunds via Google Play support | Check Play Store subscription status and receipts. |
| Direct / Website | Email help@effecto.app with subscription details | Handled by Effecto; subject to their refund policy | Include receipt, account email and proof when requesting cancellation or refund. |
After cancelling
What to monitor
Check your bank/card statements for any unexpected charges after the subscription period ends.
If you see a charge, gather evidence and contact Effecto support or your payment provider promptly.
Helpful official links
- How do I cancel my subscription? (Effecto Help)
- How to request a refund (Effecto Help)
- Effecto Terms of Use
Address
Support email
For cancellations and billing inquiries email: help@effecto.app.
Legal head office
EFFECTO Group S.p.A.
Legal Head Office: Via Francesco Melzi d’Eril, 7, 20154 Milano
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.