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Cancellation service #1 in UAE
Hint Astrology is a subscription-based app that provides personalized astrological content such as birth-chart readings, daily horoscopes, palmistry, compatibility reports, and 1:1 astrologer chats.
The service delivers both automated reports and premium live features under paid plans and a short trial period.
Features include premium astrological tools, personalized forecasts, compatibility readings, and (on higher plans) live astrologer chat sessions.
Subscriptions auto-renew until canceled; billing method depends on whether you subscribed via the web, Apple App Store, or Google Play.
When you cancel, your subscription remains active until the end of the current billing period. You keep premium access until that date.
There is no prorated refund for unused time after you cancel under standard terms.
Auto-renewal stops at the end of the billing cycle once cancellation is processed. You will not be billed again after the period ends.
Account data and preferences may remain in your account; contact support if you want data deletion or specifics about retention.
First-time trial users may be eligible for a full refund if requested within 30 days of purchase and if no prior trial refunds or terms violations exist.
Requests must follow the official refund procedure via Help Center, portal, or support email.
Below are the known plan names, sample US prices and billing periods. Local AED pricing will be shown at purchase and may differ due to exchange rates.
Exact AED amounts are not publicly listed; the store converts prices at checkout.
| Plan | Price (USD) | Billing period | Key features |
|---|---|---|---|
| 7-Day Trial | US$1.00 (converted to AED at purchase) | One-time 7-day | Full access to premium features during trial |
| Monthly Plan | US$29.99 (converted to AED at purchase) | Monthly | Includes 1:1 live astrologer chats and premium tools |
| Weekly Plan | US$19.00 (reported) | Weekly | Premium access billed weekly (details vary by source) |
As a UAE consumer you have the right to clear pre-purchase information about recurring charges, pricing, and contract terms.
Merchants must not use misleading practices about auto-renewal or hidden fees under UAE consumer protection principles.
Many users praise the app's user-friendly interface and engaging astrological content, citing helpful palm readings and horoscopes.
Some users reported receiving full refunds after contacting support and providing required details.
Common complaints include unexpected recurring charges after a small trial payment, and difficulties canceling subscriptions in some cases.
There are reports of users continuing to be billed after attempting to cancel, and of refund requests that were not successful for all customers.
A frequent mistake is cancelling inside the app but not cancelling via Apple or Google if the purchase was processed by those stores.
Always verify whether billing was handled by Hint (web) or by your app store and cancel in the correct place.
Another common error is waiting too long to report technical issues or billing errors. Many refund rules require reporting within 30 days.
Also, not saving receipts or transaction IDs makes disputes slower and less likely to succeed.
The table below summarizes price, billing cadence, and common refund/cancellation notes to help you choose a plan and understand expectations.
| Plan | Typical price (USD) | Billing | Cancellation & refund notes |
|---|---|---|---|
| 7-Day Trial | US$1.00 | One-time 7 days (then auto-renews if not cancelled) | Eligible for refund within 30 days for first-time trial users if conditions met |
| Weekly Plan | US$19.00 (reported) | Weekly | No prorated refunds; cancel before renewal to avoid next charge |
| Monthly Plan | US$29.99 | Monthly | Cancel to stop future billing; refunds granted only in specific verified cases |
Hint Astrology (registered contact): 112 S. French St., Ste 105, Wilmington, DE 19801, United States.
For cancellations and refund requests email: [email protected]. Include your account email, transaction details, and any supporting documentation.
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Written by Ahmed Al Qassimi
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.