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cancellation Kick: Easy Method
What is Kick
Overview
Kick is a streaming and community platform that offers free accounts and paid subscription features for creators and viewers.
The service includes optional subscription tiers, gifting options, and a 14-day trial to evaluate paid features before committing.
Primary features
Kick focuses on live streaming, community engagement tools, and creator monetization through subscriptions and gifts.
Paid plans unlock premium features while the free plan provides basic access to the platform and chats.
How to cancel Kick
Cancel via Kick web settings
- Sign in to your Kick account at your normal web login.
- Go to https://use.kick.co/settings/plans.
- Choose the option to cancel or downgrade your plan and follow the on-screen steps to confirm cancellation.
Cancel via app stores
- If you subscribed through Apple (iOS), cancel via your Apple ID subscriptions in the App Store or at reportaproblem.apple.com.
- If you subscribed through Google Play, cancel via Google Play > Payments & subscriptions > Subscriptions or visit Google Play Help.
What happens when you cancel
Access after cancellation
When you cancel, your current paid plan stays active until the end of the current billing cycle.
After the billing cycle ends, access to paid features is removed and your account reverts to the free plan.
Account and data
Cancelling your subscription does not automatically delete your Kick user account or content.
If you want account deletion, follow Kick's account-termination procedures in their Terms of Service.
Will I get a refund?
Kick policy
Kick’s Terms of Service and legal notices state there are no refunds for cancellations or unused subscription time.
Kick also notes that prepaid amounts are non-refundable and unpaid fees may become due on termination.
Possible exceptions via app stores
- Apple and Google evaluate refund requests independently; approved refunds are handled by the store that processed your payment.
- Apple refunds are reviewed case-by-case and, if approved, are typically processed within 24 - 48 hours.
- Google Play may grant refunds within ~48 hours of purchase or via a report-a-problem flow; some content types have different windows.
Kick plans and pricing
Official pricing summary
The following pricing is based on App Store (UAE) in-app price listings and Kick plan information.
Periodicity for AED 24.99 is inferred as monthly based on common subscription models but is not explicitly stated by Kick.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Subscription Tier 1 | 24.99 | Monthly (assumed) | Standard Kick channel subscription |
| Gifted Subscription Tier 1 (×1) | 24.99 | One-time | Gift one Tier 1 subscription |
| Gifted Subscription Tier 1 (×5) | 129.99 | One-time | Gift five Tier 1 subscriptions |
| Gifted Subscription Tier 1 (×10) | 249.99 | One-time | Gift ten Tier 1 subscriptions |
| Gifted Subscription Tier 1 (×25) | 599.99 | One-time | Gift twenty-five Tier 1 subscriptions |
| Gifted Subscription Tier 1 (×50) | 1,299.99 | One-time | Gift fifty Tier 1 subscriptions |
Pricing notes
Prices are shown in UAE dirhams (AED) as listed via App Store in the UAE and inferred from Kick’s in-app offerings.
Always confirm the billed amount on your receipt or the subscription page before purchase.
Your consumer rights in United Arab Emirates
Refunds and store policies
In the UAE, Apple and Google evaluate accidental or unwanted purchases case-by-case and may issue refunds.
Apple refunds typically take 24 - 48 hours if approved; Google may process refunds within ~48 hours or longer for some content.
Kick policy vs UAE rights
- Kick disclaims refunds in its Terms and Legal notices and offers a 14-day trial for evaluation.
- This no-refund policy may be limited by local consumer protection applied by app stores or UAE authorities in specific cases.
- If you believe your consumer rights are violated, you can pursue remedies through the store or local consumer protection channels.
Customer experiences
Positive feedback
Many users praise Kick for a supportive community, creator opportunities, and engaging features such as bounties and gifting.
Some reviewers note ongoing platform improvements and an enjoyable streaming experience for creators and viewers.
Common complaints
Users report technical issues like app instability and bugs, and occasional account or payout problems for partners.
Some customers describe unhelpful support responses and concerns about moderation or content on the platform.
Documentation checklist
Essential items to collect
- Account email and username used with Kick.
- Subscription receipt or transaction ID from the payment processor or app store.
- Date and amount of the charge as shown on the receipt or bank statement.
Support helpers
- Screenshots of subscription settings, billing history, and any cancellation confirmation.
- Any correspondence with Kick support or app store support related to the charge or cancellation.
Common mistakes
Expecting automatic refunds
A frequent mistake is assuming cancellation automatically triggers a refund; Kick’s terms state refunds are not provided.
Refunds must be requested through the payment processor or app store when eligible, not just by cancelling on Kick.
Cancelling on the wrong platform
If you subscribed via Apple or Google, cancelling on Kick’s website may not stop future charges; cancel through the store used for the purchase.
Always check the subscription source (Kick web vs. App Store vs. Google Play) before cancelling.
Comparative recap
Quick policy comparison
| Topic | Kick | App Store (iOS, UAE) | Google Play (UAE) |
|---|---|---|---|
| Cancellation effect | Access kept until end of billing cycle; then downgraded to free. | Cancel via Apple ID; subscription stops at period end. | Cancel via Google Play subscriptions; stops at period end. |
| Refund availability | No refunds per Terms; prepaid amounts non-refundable. | Refunds evaluated case-by-case; Apple may refund if approved. | Google may refund within ~48 hours; process varies by case. |
| Trial | 14-day trial available per Kick Help Center. | Trials may be offered; refunds for trials follow store rules. | Trials may be offered; refunds follow store rules. |
| How to request refund | Contact Kick support, but policy disclaims refunds; app store route recommended if purchase was via store. | Use reportaproblem.apple.com or App Store purchase history. | Use Google Play > Order history > Report a problem or Google Play Help. |
| Processing time (if approved) | Not applicable (Kick policy: no refunds). | Typically 24 - 48 hours after approval. | Often ~48 hours; sometimes longer depending on review. |
After cancelling
Practical next steps
- Save cancellation confirmation or take a screenshot of the final page after you cancel.
- Check your bank or card statement to confirm future charges stop after the billing cycle ends.
Helpful links
- Kick subscription settings: https://use.kick.co/settings/plans
- Kick Terms of Service: https://kick.com/terms
- Kick legal information: https://kick.co/legal
- Apple refund/report problems: https://reportaproblem.apple.com/
- Google Play refunds: https://support.google.com/googleplay/answer/2479637?hl=en
Address
Corporate address
Kick.com, Inc.
1121 Mission Street, San Francisco, CA 94103, United States
Contact reminders
For account-specific issues, use Kick’s official help channels and include the documentation checklist items for faster processing.
If a purchase was via an app store, contact Apple or Google Play support directly for refund requests.
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Written by Sultan Al Marzooqi
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.