cancellation Naukri: Easy Method

What is Naukri

Overview

Naukri is an online job portal operated by Info Edge (India) that connects job seekers with employers, offering paid visibility and career services.

Services include resume services, spotlight/premium listings, job alerts and recruitment solutions; Naukri Gulf serves users in the UAE region under the same brand family.

Service scope in UAE

Naukri Gulf targets job-seekers in the UAE, but pricing and local terms are not always published in AED on public pages.

Some services (and separate offerings like applyNaukri) have distinct cancellation/refund rules that differ from general platform policies.

How to cancel Naukri

Cancel a paid service (applyNaukri rules)

• Submit a written cancellation request by email within 24 hours of payment to be eligible for cancellation.
• Cancellations made after 24 hours are not eligible for refunds; verbal or phone cancellations are not valid.

Cancel account or subscription (general)

• Via account: Sign in → Settings → Communication & Privacy, then choose "Not looking for job right now" to deactivate or follow the delete-account option to remove your profile.
• Alternative: Contact official Naukri support using the contact page and include payment receipts and account details when requesting cancellation.

What happens when you cancel

Access and visibility

On cancellation or deactivation your paid visibility features typically stop at the end of the paid period or immediately depending on the product terms.

Deleted or deactivated profiles will no longer be visible to recruiters; ensure you download any data you need before deletion.

Renewals and auto-charges

Check your plan for auto-renewal clauses; many paid services may auto-renew unless you opt out in account settings or contact support.

If you cancel after renewal, you may not receive a refund for the current billing cycle unless a specific exception applies.

Will I get a refund?

General refund policy

Naukri’s stated position is generally "no refunds" for paid services even if a user is dissatisfied with results.

Users should expect limited refund relief unless otherwise specified in the product terms.

Exceptions and applyNaukri details

• applyNaukri: Cancellations approved within 24 hours may receive a refund credited to the original payment method.
• Refund timeline: Approved refunds can take between 45 and 95 working days to reach the original payment method; administrative or gateway fees are non-refundable.
• Services already delivered and verbal cancellation requests are not eligible for refunds.

Naukri plans and pricing

Available pricing information

No transparent official AED-based pricing was found for 2024/2025 on public pages for Naukri Gulf.

Some user-reported prices exist in other currencies; contact support for up-to-date local pricing in the UAE.

Price table

Your consumer rights in United Arab Emirates

Cooling-off period

Under UAE consumer protection rules, consumers generally benefit from a 14-day cooling-off period for many online purchases.

This statutory right may allow cancellation or refund requests even where a vendor’s policy states "no refunds."

Enforcement and dispute options

• If platform terms conflict with UAE law, you may raise a dispute with your payment provider or file a complaint with UAE consumer authorities.
• Official UAE consumer information is available on the government portal: UAE Consumer Protection.

Customer experiences

Positive feedback

Some users praise the app experience, reporting an ad-free interface and useful opportunities in app reviews.

Such positive reviews are less frequent in the UAE-focused feedback but do exist in broader app-store comments.

Negative feedback and common complaints

• Multiple Trustpilot complaints in the Naukri Gulf/UAE region report paid services not delivering promised activations or recruiter contact.
• Users report aggressive sales, poor post-payment support, decreased resume visibility after purchase, unwanted emails, and auto-renewal issues.

Documentation checklist

Essential evidence to keep

• Payment receipts and transaction IDs (card statements, bank transfer references).
• Order confirmation emails, product/plan name and date of purchase.

Supporting correspondence

• All emails sent to and received from Naukri support, including your written cancellation request.
• Screen captures of account settings, plan status, and any in-app messages or recordings of chat transcripts if available.

Common mistakes

Relying on verbal promises

Many users mistakenly accept phone assurances; verbal cancellations or promises are often unenforceable without written confirmation.

Always request written confirmation by email and keep copies for disputes.

Missing proof or timing

Waiting too long to request cancellation is a frequent error - applyNaukri refunds require a written request within 24 hours.

Lack of payment proof, missing timestamps, or deleted correspondence weakens refund or chargeback claims.

Comparative recap

Overview of likely outcomes

This table summarizes typical outcomes depending on your action and timing when cancelling Naukri services in the UAE.

Comparison table

After cancelling

Follow-up steps

• Keep confirmation emails and check your card/bank statement for any refund or charge details.
• If you do not receive a written cancellation confirmation, follow up with support and escalate if needed.

Where to get official help

• Contact Naukri via their official contact page: Naukri Contact.
• For consumer rights and complaints in the UAE, see: UAE Consumer Protection.

Address

Corporate headquarters

Info Edge (India) Ltd., No. 203, 2nd Floor, North Block, Front Wing, Manipal Centre, Dickinson Road, Bangalore - 560042.

Notes on local offices

For Naukri Gulf/UAE local contact details, use the official Naukri contact page above to request the regional office address and support channels.