Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pocket service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Pocket: Easy Method
What is Pocket
Overview
Pocket is a service that lets you save articles, videos, and web pages to read or view later across devices.
It offers a free tier and a Premium subscription with additional features such as advanced search and permanent library.
Provider
Pocket operates under Mozilla Corporation’s Pocket unit and is available via the web and mobile stores.
Official information and policies are published on Pocket’s website and Terms of Service.
How to cancel Pocket
If you subscribed via App Store (iOS)
- Open the Settings app on your iPhone or iPad and tap your name.
- Tap Subscriptions, find Pocket, and choose Cancel Subscription.
- Follow on-screen prompts to confirm; Apple manages billing and refunds.
If you subscribed via Google Play (Android)
- Open the Google Play Store app and tap your profile icon.
- Tap Payments & subscriptions → Subscriptions, select Pocket, and tap Cancel subscription.
- Follow the steps to confirm; Google Play manages billing and refunds.
If you subscribed directly on pocket.com
- Email CANCEL@GETPOCKET.COM requesting cancellation, or follow instructions in your account at getpocket.com.
- Include your account email and any transaction details to speed processing.
- Pocket will downgrade you to the free service on cancellation or at the end of the billing period.
What happens when you cancel
Access after cancellation
After cancellation you will retain access according to where you subscribed.
For in-store subscriptions, access typically continues until the end of the paid term managed by Apple/Google.
Account and data
Cancelling a paid subscription does not automatically delete your saved items or account.
Pocket may remove paid features but your saved list remains available on the free tier unless you delete it.
Will I get a refund?
Subscriptions via App Store or Google Play
- Pocket does not issue refunds for subscriptions purchased through iTunes or Google Play.
- Refund requests for those purchases must be handled through Apple or Google Play support.
Subscriptions purchased on pocket.com
- For direct website purchases, Pocket may provide a pro‑rata refund for the unused portion at its discretion.
- Contact CANCEL@GETPOCKET.COM and include transaction details to request a review.
Pocket plans and pricing
Available plans
Below are the commonly listed Pocket Premium plans and periods from official sources.
Pocket does not show AED-specific prices on its official pages.
Important note
Pocket announced a service shutdown on July 8, 2025; data will be irrevocably deleted after October 8, 2025.
Check official pages for updates before purchasing or cancelling.
| Plan | Price (USD) | Period | Notes |
|---|---|---|---|
| Pocket Premium | $4.99 | Monthly | Premium features; official page lists USD prices |
| Pocket Premium | $44.99 | Annual | Premium features; no AED-specific pricing listed |
Your consumer rights in United Arab Emirates
General position
Pocket’s published terms state no refunds for App Store/Google Play purchases, and pro‑rata refunds for direct purchases at Pocket’s discretion.
These platform terms typically govern billing for in‑app purchases irrespective of user country.
UAE-specific considerations
There is no mention in Pocket’s available terms of a statutory 14‑day cooling‑off right applicable to these purchases.
UAE consumer protection laws may offer remedies in certain cases, but they do not automatically override App Store or Google Play billing rules.
Customer experiences
Positive feedback
Some users report smooth, trouble‑free use and successful cancellations when following platform procedures.
Verified comments include short testimonials of normal operation and satisfaction.
Negative feedback
Other reviewers report account or billing problems and slow customer support responses.
Accounts of blocked access and billing disputes appear in public reviews; outcomes vary by case.
Documentation checklist
What to prepare before contacting support
- Account email address associated with Pocket.
- Order or transaction ID from Apple, Google Play, or pocket.com receipt.
- Screenshots of subscription status or billing entries (App Store/Google Play receipts).
How to present your request
- State clearly whether the purchase was via App Store, Google Play, or pocket.com.
- Include dates, amounts charged, and the reason for cancellation or refund request.
Common mistakes
Canceling in the wrong place
A common error is attempting to cancel an App Store/Google Play subscription on the Pocket website.
Always cancel in the store where the subscription was originally purchased.
Missing transaction details
Not including a receipt or transaction ID slows support and refund reviews.
Keep copies of billing emails or store receipts before contacting support or the store.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences by purchase method.
Use it to identify the correct cancellation path for your subscription.
| Purchase Method | Where to Cancel | Refund Policy | Access after Cancel |
|---|---|---|---|
| App Store (iOS) | Apple Settings → Subscriptions | No refunds from Pocket; contact Apple for refund requests | Access usually remains until period end |
| Google Play (Android) | Google Play → Subscriptions | No refunds from Pocket; contact Google Play for refund requests | Access usually remains until period end |
| Direct (pocket.com) | Email CANCEL@GETPOCKET.COM or account settings | Pro‑rata refunds possible at Pocket’s discretion | Downgrade to free either immediately or at period end |
After cancelling
Immediate steps
Save any important items or export data you need before the announced shutdown dates.
Verify cancellation by checking your subscription status in the store or your Pocket account.
Official resources
Visit Pocket’s official homepage: getpocket.com.
Review Pocket’s Terms of Service: getpocket.com/en/tos.
To request cancellation or ask about refunds for direct purchases email: CANCEL@GETPOCKET.COM.
Address
Corporate address
Mozilla Corporation / Pocket Business Unit
149 New Montgomery St, 4th Floor, San Francisco, CA 94105
Contact note
For billing or account issues, use the cancellation email or the official website links above.
Physical mail to the corporate address is rarely required for subscription cancellations.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.