Cancel POSTCODE LOTTERY online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Postcode Lottery service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Postcode Lottery: Easy Method
What is Postcode Lottery
Overview
Postcode Lottery (People's Postcode Lottery) is a subscription-based lottery where tickets are linked to postcodes and a portion of ticket sales supports charities.
Draws occur regularly and winners are selected from subscribed postcodes, with prizes distributed to matching ticket holders.
How it operates
Subscriptions are typically paid by regular payments (Direct Debit or card), and participation continues until the player cancels.
The operator is UK-based; terms, cancellation procedures and some consumer protections are described on their official site.
How to cancel Postcode Lottery
Primary cancellation methods
- Use the online "request to cancel" form on the Postcode Lottery website (see Terms & Conditions link below).
- Call the Customer Experience team on freephone 0808 109 8765 to cancel by phone - this is the preferred and fastest method.
- Alternative methods include email or postal mail; address details are provided at the end of this guide.
Step-by-step cancellation (recommended)
- Prepare your account details: name, postcode, customer number or email used for the account.
- Call 0808 109 8765 and ask the agent to submit a "request to cancel" for your subscription.
- Request written confirmation (email or reference number) and keep a copy for your records.
- If you used Direct Debit through your bank, monitor your bank statements and, if necessary, cancel the Direct Debit with your bank after receiving confirmation.
What happens when you cancel
Effect on access and entries
Cancellation takes immediate effect once processed by the operator.
No future payments will be requested after cancellation; however, a payment already taken or already requested for the next draw will be applied to tickets for that draw.
Account and data
Your account will be deactivated for future draws, but the operator may retain account and transaction records as required by their policies.
Always request confirmation of cancellation and check the operator's Terms & Conditions for data retention details.
Will I get a refund?
General refund policy
- Payments already processed for the upcoming draw are not automatically refundable and will stand as paid for that draw.
- After cancellation, no further payments will be requested.
Exceptions and dispute options
- If an incorrect amount is taken in error under a UK Direct Debit, the Direct Debit Guarantee entitles you to a full and immediate refund via your bank.
- If you believe an unauthorized or incorrect card transaction occurred, contact your card issuer promptly to request a chargeback under your card scheme rules.
- No explicit 14-day cooling-off refund right is published by the operator in the publicly available materials.
Postcode Lottery plans and pricing
Pricing scope and accuracy
No official Postcode Lottery price list for the United Arab Emirates was found. Below are advertised prices for UAE-licensed lottery games (not operated by Postcode Lottery).
These UAE prices are exact advertised amounts for 2024/2025 and are included for regional context only.
Quick note
If you are a Postcode Lottery customer, contact the operator directly for specific UK subscription pricing and billing details.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Lucky Day (UAE Lottery main draw) | AED50.00 | Per entry (bi-weekly draw) | Chance at AED100 million jackpot; pick 6 "days" + 1 "month"; includes automatic Lucky Chance ID for bonus draw |
| Scratch Card - Karak Kash (instant) | AED5.00 | Per card (instant) | Top prize up to AED50,000 |
| Scratch Card - Fortune Festival (instant) | AED10.00 | Per card (instant) | Top prize up to AED100,000 |
| Scratch Card - Golden Dynasty (instant) | AED20.00 | Per card (instant) | Top prize up to AED300,000 |
| Scratch Card - Mission Million (instant) | AED50.00 | Per card (instant) | Top prize up to AED1,000,000 |
| Pick 4 (daily draw) | AED5.00 | Per ticket (daily) | Select 4 numbers, daily draw; top prize AED25,000 |
Your consumer rights in United Arab Emirates
Local consumer protections (general guidance)
UAE consumers are protected by national consumer protection regulations administered locally; these laws cover unfair commercial practices and remedies for defective or misrepresented goods and services.
If you believe a trader has acted unfairly, keep records and contact your bank or the UAE consumer protection authority for guidance on cross-border purchases.
Cross-border payments and operator protections
If the Postcode Lottery debits a UK bank account, UK protections such as the Direct Debit Guarantee may apply and allow a refund for incorrect debits.
If you pay by card from a UAE bank, use your card issuer's dispute or chargeback process and retain evidence of cancellation requests and correspondence.
Customer experiences
Positive feedback
Some players report small, occasional wins such as vouchers or small cash prizes.
These positive reports are anecdotal and appear in public forums rather than official operator summaries.
Negative feedback
Some customers describe frustration cancelling, citing the need to cancel a Direct Debit via their bank and limited online cancellation options.
Other criticisms include perceptions of low-value wins relative to cost and suspicious timing of small wins around cancellation attempts.
Documentation checklist
Before you call or submit a form
- Account name, email and postcode associated with the subscription.
- Customer or subscription reference (if available) and recent transaction details.
- Preferred contact method for receiving cancellation confirmation.
If you need to dispute payments
- Copies/screenshots of cancellation requests, confirmation emails, and call reference numbers.
- Bank statements showing the debit(s) and dates of any disputed payments.
- Any correspondence with the operator or your bank about the issue.
Common mistakes
Assuming cancellation without confirmation
Do not assume the subscription is cancelled until you receive written confirmation or a reference number.
Example: a user stops playing but forgets to cancel Direct Debit; payments continue.
Expecting refunds for paid draws
Many expect refunds for payments already taken for the next draw; the operator applies those payments to that draw and does not automatically refund them.
Example: cancelling on the draw day does not guarantee a refund for that draw's payment already processed.
Comparative recap
Key differences at a glance
The table below compares core points for the UK-based Postcode Lottery and example UAE-licensed lottery products referenced above.
Use this to confirm your expectations about cancellation, refunds and pricing depending on which operator you use.
| Feature | Postcode Lottery (UK operator) | UAE Lottery (example local games) |
|---|---|---|
| Cancellation methods | Online cancellation form, phone (0808 109 8765), email/postal options | Local retailer, online portal or operator customer service (varies by operator) |
| Timing of cancellation | Immediate effect when processed by operator | Depends on operator; immediate for account closures in many cases |
| Refunds for next draw | No automatic refund; payments already taken applied to that draw | Depends on operator policy; check terms for each game |
| Payment protections | UK Direct Debit Guarantee applies for UK bank debits; card chargebacks may apply | Card chargebacks and bank dispute options available; local consumer law applies |
After cancelling
Next steps you should take
- Confirm you received written cancellation confirmation (email or reference number).
- Monitor bank and card statements for any unexpected future debits.
- If an incorrect amount is taken, contact your bank immediately to request a refund under applicable protections.
Useful official links
Postcode Lottery Terms & Conditions: https://www.postcodelottery.co.uk/policies/terms-and-conditions
Payments and Direct Debit FAQ: https://www.postcodelottery.co.uk/about-us/faq/when-will-my-payments-be-taken
Address
Mailing address
People's Postcode Lottery
28 Charlotte Square, Edinburgh, EH2 4ET, United Kingdom
Customer support phone
Freephone (UK): 0808 109 8765 - use this number to request immediate cancellation and to ask for confirmation.
Keep records of any communications and confirmation references for your files.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.