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cancellation Quik: Easy Method
What is Quik
Overview
Quik is a video-editing app that lets users create polished videos quickly using photos and clips from a device. It includes automated editing tools, music integration, and sharing options for mobile users.
Who provides it
The app is distributed by the Quik/GoPro ecosystem and is available via its official website and major app stores. Subscriptions and support are handled through Quik’s official channels.
How to cancel Quik
Cancel via the Quik app
- Open the Quik app on your device.
- Go to Settings > My Account > Manage Subscription.
- Follow the on-screen prompts to cancel; cancellation will be recorded and processed.
Cancel via support
- If you prefer assistance, contact support by email: [email protected].
- Include your account email, subscription type, and transaction date to speed up processing.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing period.
You will retain access to paid features until that date; features are disabled once the paid period expires.
Renewal and data
Auto-renewal will be disabled upon cancellation; your account will not be charged at the next renewal.
Your account data (projects, settings) typically remains available; check Quik’s terms or contact support for retention specifics.
Will I get a refund?
Annual subscription refunds
Full refunds for annual subscriptions are available if requested within 30 days of signup.
Requests made after 30 days may be considered for partial refunds at Quik’s discretion.
Monthly subscription refunds
For monthly subscriptions, a full refund is available only for the current billed month if requested.
Submit refund requests to support or via the official help article for faster handling: Quik subscription pricing & refund policy.
Quik plans and pricing
Pricing summary
No public per-plan prices were found in the verified sources provided.
Contact Quik for the latest pricing or check the app store listing for local prices in UAE dirhams.
How to get pricing
| Plan | Price | Notes |
|---|---|---|
| Monthly | Contact for pricing | Check Apple App Store / Google Play or contact support |
| Annual | Contact for pricing | Annual plans may offer refunds within 30 days |
| Enterprise / Volume | Contact for pricing | In-app cancellations apply to enterprise purchases as well |
Your consumer rights in United Arab Emirates
Key UAE consumer protections
UAE consumer protection principles require clear disclosure of cancellation and refund terms for many transactions.
These laws aim to ensure fair practices for digital services, including accurate pricing and refund policies.
How this applies to Quik users
- Quik’s published refund terms (e.g., 30-day full refund for annual plans) reflect common digital service norms.
- Users should verify whether any statutory cooling-off rights apply under UAE e-commerce rules in their case.
For official consumer guidance, see the UAE government consumer protection information: UAE consumer protection.
Customer experiences
Positive feedback
Verified reviews indicate strong satisfaction with value for money, features, ease of use, and customer support.
Many users recommend Quik for straightforward, fast video editing on mobile devices.
Negative or older issues
Older reviews (2015 - 2020) noted minor limitations such as form packaging functionality and aesthetics.
Despite those points, support and overall usability were still frequently rated highly.
Documentation checklist
Information to gather before cancelling
- Account email and username used for Quik.
- Subscription receipt, purchase date, and billing period details.
- Device platform (iOS, Android) and where the subscription was purchased.
What to include in a support request
- A clear request to cancel and/or refund with dates.
- Attach screenshots of receipts or the subscription screen if available.
- Preferred contact email and any transaction IDs.
Common mistakes
Canceling in the wrong place
Example: attempting to cancel only within the device settings when the subscription was managed through an app store can cause confusion.
Verify whether you purchased via the app store or directly in-app and follow the correct cancellation path.
Missing refund timing
Example: requesting an annual refund after the 30-day window expecting a full refund; only partial or discretionary refunds may be possible.
Always check timelines and submit refund requests promptly to fit published eligibility windows.
Comparative recap
Quick comparison overview
| Aspect | Quik (In-app) | App Store / Play Store |
|---|---|---|
| Cancellation method | Settings > My Account > Manage Subscription in the Quik app or contact support | Manage subscriptions in the App Store or Google Play account settings |
| Refund policy | Annual: full refund within 30 days; Monthly: full refund only for current billed month if requested | Store refund processes may differ; contact support for guidance |
| Effective date | Ends at the end of the current billing period | Typically ends at the end of the billing period; store policies may affect timing |
After cancelling
Next steps
- Confirm cancellation via email or in-app confirmation screen.
- Keep receipts and any support correspondence until billing and access are verified.
Helpful links
- Official help article on subscription pricing and refunds: Quik subscription pricing & refund policy
- Quik official site: https://quikp.com/
- Contact support: [email protected]
Address
Corporate address
GoPro Ltd, Tunguháls 19, 110 Reykjavík, ICELAND.
Support contact
For subscription and refund enquiries contact: [email protected].
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Written by Reem Al Falahi
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.