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Cancellation service #1 in UAE
Rotowire is a subscription-based sports news and fantasy analysis service offering player news, rankings, and tools for season-long and daily fantasy sports.
It provides web and mobile access to content and features such as optimizers, picks tools, and season-long rankings.
The service is used by fantasy sports players, DFS competitors, and fans who want data-driven recommendations and real-time injury/news updates.
Subscriptions include different tiers with varying feature sets for casual and power users.
Cancelling via the web typically disables auto-renewal but preserves access until the end of your current billing period.
For mobile-store cancellations, access usually remains for the remainder of the active subscription term managed by Apple or Google.
Your account data (profile, settings, saved leagues) generally remains unless you request account deletion.
To remove or export data, contact Customer Service and follow their instructions.
If you cancel on the web and email Customer Service, RotoWire may refund the unused portion of your subscription on a pro rata basis.
Refunds are limited: the maximum is the lesser of US$30 or the unused portion, and pro rata refunds apply from the date of contact up to 60 days.
iOS and Google Play refunds are controlled by Apple and Google per their policies; RotoWire cannot directly issue those refunds.
There is no explicit 14-day automatic withdrawal right in RotoWire’s terms; refunds follow the stated rules above unless local law provides additional rights.
Below are the published annual plans with approximate AED conversions (USD was converted using the 2025 peg 1 USD ≈ 3.6725 AED).
No official AED-denominated prices were found on Rotowire; AED values are approximate.
| Plan | Approx. Price (AED/month) | Billing | Key features |
|---|---|---|---|
| Fantasy (annual) | ≈ AED 25.67/month | Monthly (billed annually) | Season-long tools, rankings, My Leagues |
| DFS (annual) | ≈ AED 33.03/month | Monthly (billed annually) | DFS Optimizer, data, performance tracker |
| Picks (annual) | ≈ AED 51.34/month | Monthly (billed annually) | Picks & Props tools (PrizePicks, etc.) |
| All-In-One (annual) | ≈ AED 88.12/month | Monthly (billed annually) | Everything: Fantasy, DFS, Picks |
UAE Federal Law No. 24 of 2006 (as amended) provides consumer protections, including rights around distance contracts in some cases.
Some distance contracts may allow a 14-day withdrawal period, but digital content and subscriptions are often excluded under local rules.
Rotowire’s terms do not state an explicit 14-day right of withdrawal; refunds are limited to the company’s stated pro rata policy and caps.
UAE consumers may have additional statutory rights; if you believe local law applies, consider contacting local consumer protection authorities or legal counsel for confirmation.
Some users report strong value for draft preparation and season tools, noting successful outcomes in fantasy drafts when using Rotowire content.
Positive commentary highlights the depth of player analysis and utility for competitive drafters.
Other users have expressed frustration about removed or harder-to-access features and lower satisfaction in some reviews.
Average scores on some review platforms show mixed experiences; common complaints concern app changes, access, and support responsiveness.
Many users expect access to end instantly after cancelling. In most cases, cancelling stops future billing but preserves access until the subscription period ends.
Check your billing period and confirm the end date in your account settings to avoid confusion.
Users often contact Rotowire for Apple/Google refunds; those refunds must be requested from Apple or Google per their policies.
To avoid delays, follow the store-specific refund process in your Apple or Google account and include transaction IDs.
The table below summarizes cancellation and refund handling across web, iOS, and Google Play.
Use the web account cancellation for the most direct control and to qualify for RotoWire’s pro rata refund policy where applicable.
| Channel | Cancel directly? | Who handles refunds? | Notes |
|---|---|---|---|
| Web (rotowire.com) | Yes - via Account page | RotoWire (pro rata, capped at US$30 or unused portion) | Stops auto-renewal; access until period end; email Customer Service for refunds. |
| iOS (App Store) | No - manage in Apple Account | Apple | Turn off auto-renewal in Apple settings; request refunds from Apple Support. |
| Google Play | No - manage in Google Play | Cancellations and refunds go through Google Play; not directly controlled by Rotowire. |
Confirm cancellation in your Rotowire account and save any confirmation emails or screenshots for your records.
If you requested a refund, allow time for review and processing; RotoWire’s policy includes caps and time limits.
Roto Sports, Inc.
740 Regent St. Suite 200, Madison, WI 53715, United States
For cancellations, refunds, or account requests, use your Rotowire Account page first, then email Customer Service if you need further assistance.
Keep copies of all correspondence and transaction details to support any refund or dispute requests.
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Written by Shamma Al Mulla
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.