Cancel SALT online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Salt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Salt: Easy Method
What is Salt
Overview
Salt is a name used by several unrelated services: a dating app and subscription service, software vendors selling digital tools or plugins, a web‑development agency (Salt Web Technologies), an insurance provider brand, and a Swiss telecom (Salt Mobile SA).
This guide explains how to cancel Salt subscriptions or contracts and what to expect when you cancel while living in the United Arab Emirates (UAE).
Which Salt this guide covers
The guide covers common cancellation paths: in‑app subscriptions (Apple/Google), website subscriptions, software purchases, web‑service contracts and an insurance‑type Salt service.
Where relevant it also notes Salt Mobile SA (Swiss) cancellation methods such as phone or registered post for readers who may have that contract.
How to cancel Salt
Cancel via mobile app stores
- Apple App Store: Open your Apple Purchase History and use Report a Problem or contact Apple Support to request cancellation and refunds. See Apple support: support.apple.com.
- Google Play: Open your Google Play account > Subscriptions > Cancel. Google support page: support.google.com.
Cancel via website or direct provider
- SALT (dating app) via website: Log into your account and cancel in Account Settings. If not available, follow the provider instructions or email SALT support as stated in the terms (see terms §7.7): be-salt.com.
- Salt Web Technologies: Cancellation before project start may allow full or partial refund; after work starts follow the signed Service Agreement and the provider's refund policy: salttechno.com.
- SALT (insurance-type service): Submit a cancellation request to the insurer; their terms state requests are processed within 30 days: saltinsure.com.
- Software purchases (salt.llc): Refund requests often require email to the designated returns address and meet a 14‑day rule for certain software: salt.llc.
Cancel via phone or registered post (Salt Mobile SA)
- Phone: Call the provider number noted for the contract (Salt Mobile SA lists a Swiss support line).
- Registered post: Send a written, signed cancellation by registered post to the provider's postal address if required by the contract.
What happens when you cancel
Service access and timing
When you cancel a subscription, access typically continues until the end of your paid billing period unless the provider states immediate termination.
For contracts with notice periods or project work, access or delivery may continue until the agreed end date or until work completion terms in your contract.
Automatic renewals and cutoffs
Most in‑app subscriptions renew automatically unless cancelled before the renewal date. Free trials convert to paid subscriptions unless cancelled prior to the trial end.
Check your account billing page and the provider's terms for exact renewal cutoff times.
Data retention and account closure
Cancellation does not always delete your account or personal data. Providers usually retain account information for a period as defined in their privacy policy.
If you want data deleted, request account deletion specifically and keep copies of your request and any confirmation.
Will I get a refund?
General refund principles
Refund entitlement depends on the specific Salt service, how you purchased it (App Store, Google Play, website), and local consumer rules.
Always check the exact refund policy in the service's terms and follow the provider's required refund procedure.
Service‑specific refund notes
- Dating app subscriptions: No pro‑rata refunds once a paid period has begun. Free trials convert to paid subscriptions if not cancelled beforehand (see be-salt.com).
- Software purchases (salt.llc): A 14‑day right to request a refund for certain software bought on their website; requests via designated email, processing takes about 3 working days with a decision within 2 days: salt.llc.
- Salt Web Technologies: Refunds may be considered for undelivered services, unresolved quality issues, duplicate payments or by mutual agreement. Written request and review are required; decision in 5 - 7 working days and refund in 14 - 21 business days: salttechno.com.
- Insurance‑type SALT: Cancellation requests are processed within 30 days according to their terms; policy refunds depend on policy terms and any pro‑rata calculation: saltinsure.com.
Exceptions and required steps
- If you purchased via Apple or Google, refunds are generally handled through Apple/Google support systems rather than the service provider.
- Keep receipts, order IDs and all correspondence to support any refund claim.
Salt plans and pricing
Retail table salt pricing (UAE)
| Plan / Product | Price (AED) | Period | Features |
|---|---|---|---|
| Carrefour Iodized Fine Table Salt 1 kg | AED 2.29 | Per 1 kg | Iodized fine table salt |
| Carrefour Fine Table Salt 1 kg | AED 2.99 | Per 1 kg | Standard fine table salt |
| Nezo Fine Table Salt 1 kg (Lulu Hypermarket) | AED 3.70 | Per 1 kg | Pure fine table salt |
| Nezo Iodized Pure Salt 1 kg (Union Coop) | AED 3.25 | Per 1 kg | Iodized pure salt |
| Coral Pure Refined Table Salt 1 kg (Baladi Foodstuff) | AED 2.00 | Per 1 kg | Pure refined table salt |
| Carrefour Fine Table Salt 1 kg (3‑pack) | AED 2.76 | Per 1 kg (pack of 3) | Multi‑pack savings |
| Nezo Fine Iodized Table Salt 1 kg (3‑pack) | AED 3.33 | Per 1 kg (pack of 3) | Iodized table salt, multi‑pack |
Pricing note
Prices above are retail supermarket prices for table salt products in the UAE and reflect standard 1 kg packaging or multipacks.
They were compiled from reputable UAE retailers and may change; always confirm current price at the point of sale.
Your consumer rights in United Arab Emirates
Cooling‑off and refund rights
Under UAE consumer protection rules, buyers generally have rights to clear cancellation processes and refunds for defective or unsatisfactory goods within specified periods.
A 14‑day cooling‑off period is commonly recognized for certain purchases and aligns with some Salt vendors' 14‑day software refund rules.
Challenging unfair terms and escalation
Consumers may challenge unclear or unfair contract terms under UAE law and can escalate unresolved disputes to local authorities or the Ministry of Economy.
To escalate: gather records, contact the seller first, then file a complaint with the relevant emirate consumer protection or the federal Ministry of Economy: economy.gov.ae.
Practical tips for UAE consumers
- Keep all receipts, contracts, emails and screenshots of cancellation attempts.
- Note dates and times of calls and save message IDs for in‑app or store‑handled refund requests.
- If purchased through Apple/Google, use their established refund/report flows before contacting UAE authorities.
Customer experiences
Positive feedback
Some customers praise Salt (restaurant chain and related outlets in UAE) for tasty food, friendly staff, fair prices and a good atmosphere.
Positive comments typically reference freshness and professional service at specific locations.
Negative feedback
Other customers report concerns such as perceived high prices, small portions and long wait times, particularly raised in travel and social forums.
Expect mixed reviews depending on the location and the service or product you purchased.
Documentation checklist
What to collect before you request cancellation
- Account username or email and subscription ID.
- Order number, payment confirmation, and receipts (screenshots if needed).
- Copy of the contract or terms you agreed to, if applicable.
How to present your request
- State the product/service, purchase date, payment method and reason for cancellation.
- Attach evidence: screenshots, emails, bank/transaction receipts and correspondence.
- Keep a copy of your cancellation request and any reply from the provider.
Common mistakes
Missing the correct cancellation channel
Example: Cancelling a subscription in the Salt website but forgetting to cancel in Apple or Google Play will result in continued charges because app stores manage billing.
Always check where your payment was processed before assuming cancellation is complete.
Assuming automatic refunds or immediate processing
Example: Expecting a pro‑rata refund for a subscription period already started. Many Salt services do not offer pro‑rata refunds once the billing period has begun.
Also avoid assuming a refund will post immediately - providers often have multi‑stage review and payout timelines.
Comparative recap
| Service | How to cancel | Refund likelihood | Typical processing time |
|---|---|---|---|
| SALT (dating app) | Cancel via website account settings or app store where purchased | No pro‑rata refunds once period started; refunds via store decisions | Store decision times vary; provider response per terms |
| SALT (software purchases) | Request refund via designated email on vendor site | 14‑day refund right for certain digital purchases (limited) | Processing ~3 working days; decision within ~2 days per policy |
| Salt Web Technologies | Cancel per Service Agreement; contact provider directly | Possible partial/full refund before work starts; case‑by‑case after start | Decision in 5 - 7 working days; payout 14 - 21 business days |
| SALT (insurance‑type) | Submit cancellation request to insurer | Refund depends on policy terms and pro‑rata calculations | Requests processed within 30 days (per terms) |
| Salt Mobile SA (telecom) | Phone or registered post; follow contract termination rules | Depends on contract and any termination penalties | Varies by provider; follow contact guidance for exact timing |
After cancelling
What to monitor
Check your bank or card statement for any final charges and confirm that automatic renewals have stopped.
Keep an eye out for confirmation emails or case IDs from the provider and retain them until the matter is fully closed.
Useful official links
- SALT (dating) terms: be-salt.com
- Software returns/refunds: salt.llc
- Salt Web Technologies refund policy: salttechno.com
- Insurance terms of use: saltinsure.com
- Salt Mobile SA information and contacts: salt.ch
- Apple support (report a problem): support.apple.com
- Google Play subscriptions help: support.google.com
- UAE Ministry of Economy (consumer info): economy.gov.ae
Address
Salt Mobile SA (registered address)
Salt Mobile SA
Avenue de Malley 2, 1008 Prilly, Switzerland
Sending registered post
If your contract requires registered post for cancellation, send a signed written notice to the provider's registered postal address and keep the tracking receipt.
For other Salt entities, check your signed contract or the official website for the correct postal address before sending any registered mail.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.