Spokeo

Cancel SPOKEO online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Spokeo
199 South Los Robles Avenue
91101 Pasadena United States
customercare@spokeo.com
Subject: Cancellation of Spokeo contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Spokeo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Spokeo
199 South Los Robles Avenue
91101 Pasadena , United States
customercare@spokeo.com
REF/2025GRHS4

cancellation Spokeo: Easy Method

What is Spokeo

Service overview

Spokeo is a people-search engine that aggregates public records, social media profiles, and other online data into searchable reports.

It operates on a subscription model and is commonly used for contact lookups, background information, and people-finding searches.

How it is delivered

Spokeo is accessed via its website and mobile apps, with subscriptions billed through Spokeo directly or via app stores.

Users receive results through the site/dashboard and can manage membership settings in their account area.

How to cancel Spokeo

Cancel via web (recommended)

  • Log into your Spokeo account on the website.
  • Go to Account > Subscription or Manage Subscription.
  • Click "Cancel Subscription" and follow on-screen prompts.
  • Wait for a confirmation email that your subscription was cancelled.

Cancel via email or phone

  • Send an email to support@spokeo.com or CustomerCare@spokeo.com requesting cancellation; include your account email, full name, and last four digits of your payment method.
  • Call Spokeo customer support at one of their numbers (for example: +1-613-416-8568, 1-888-271-9562, 1-888-906-0850, or 1-888-906-0849) and request cancellation and written confirmation.
  • Ask the agent to confirm the cancellation in writing and note any reference number provided.

Cancel via app stores

  • If your subscription was purchased through Apple App Store, cancel in Settings > your name > Subscriptions.
  • If purchased through Google Play, cancel in the Play Store > Subscriptions.
  • App-store cancellations must be done in the corresponding store; Spokeo cannot cancel app-store charges for you.

What happens when you cancel

Access after cancellation

When you cancel, access typically continues until the end of your current billing cycle.

Cancellation stops auto-renewal but does not usually provide immediate credit for unused time.

Account and data

Your account and any saved searches or settings generally remain accessible unless you request account deletion.

If you want personal data removed, contact Spokeo support and request deletion in addition to cancelling the subscription.

Will I get a refund?

Standard refund policy

Spokeo generally does not offer refunds for unused portions of prepaid subscriptions; cancelling normally only stops future renewals.

Expect access to continue through the paid billing period after cancellation unless otherwise agreed.

Exceptions and how to request a refund

  • Spokeo may offer a 7-day money-back guarantee in some cases when cancelled soon after a charge.
  • Accidental renewals or unauthorised charges can sometimes be considered for partial refunds - provide transaction details when you contact support.
  • To request a refund, email support@spokeo.com or CustomerCare@spokeo.com and include account email, name, charge date, amount charged, and last four digits of the payment method.

Spokeo plans and pricing

Pricing availability

No official AED pricing for UAE users is published on Spokeo's site; list prices are typically shown in USD.

To see exact local charges, check your App Store region or contact Spokeo support for clarification.

Contact for pricing

Plan Price / Note
Individual / Monthly Contact for pricing (Spokeo lists prices in USD on its site)
Individual / Annual Contact for pricing (convert USD to AED at current exchange rate)
App-store subscriptions Price shown in your App Store (Apple/Google) for your region

Your consumer rights in United Arab Emirates

Relevant UAE laws

Under Federal Law No. 15 of 2020 on Consumer Protection, digital services must meet promised quality standards and consumers may seek compensation or refunds for defective or misrepresented services.

Federal Decree-Law No. 14 of 2023 on trading by modern technological means also protects consumers for services that are defective, incomplete, or misrepresented.

How to enforce your rights

  • If Spokeo refuses a valid refund or fails to meet promised quality, you can file a complaint with the relevant UAE economic department (for example the local Department of Economy / DED).
  • Keep evidence - receipts, screenshots, emails - and reference the specific law or consumer protection regulation when filing a complaint.

Customer experiences

Positive reports

Some users report satisfactory service and responsive customer care, with successful resolution of billing issues in individual cases.

Positive feedback often cites helpful support agents and occasional refunds after disputes.

Negative reports

Many users complain about unexpected renewal charges and difficulty locating clear cancellation links or instructions.

Other common issues reported include perceived low value or inaccurate results and challenges obtaining refunds for unwanted renewals.

Documentation checklist

What to include when requesting cancellation

  • Account email address and full name used for the Spokeo account.
  • Last four digits of the payment method and the date of the most recent charge.
  • Any confirmation or subscription ID shown in your account or receipt.

What to include when requesting a refund or filing a complaint

  • Transaction receipts, bank or card statement line showing the charge, and screenshots of account subscription page.
  • Copies of email correspondence with Spokeo and any chat or phone reference numbers.

Common mistakes

Assuming cancellation was completed

Many users assume cancellation succeeded without waiting for written confirmation; always obtain and keep a confirmation email or reference number.

If you do not receive confirmation, follow up by email or phone and keep records of your attempts.

Using the wrong cancellation route

If you purchased via the Apple App Store or Google Play, cancelling on the Spokeo website will not stop future charges - use the correct store subscription manager.

Similarly, contacting support without providing identifying details slows resolution; include account email and payment details.

Comparative recap

Quick comparison table

Feature Spokeo App-store subscription (Apple/Google)
How to cancel Web account, email, or phone; also app-store cancellation if purchased there Cancel in the respective App Store subscription manager
Refunds Generally no refunds; 7-day money-back sometimes available - case-by-case Refunds handled per App Store policies and may require separate requests
Local pricing Listed in USD on Spokeo site; no official AED pricing published Store shows local currency price for your region

After cancelling

Steps to confirm and follow up

  • Keep the cancellation confirmation email and any reference number you received.
  • Monitor your bank or card statement to ensure no further charges are processed.

Helpful links

Address

Spokeo corporate address

199 South Los Robles Avenue, Pasadena, CA 91101, United States.

Support contacts

  • Emails: support@spokeo.com, CustomerCare@spokeo.com
  • Phone examples: +1-613-416-8568, 1-888-271-9562, 1-888-906-0850, 1-888-906-0849

FAQ

To cancel your Spokeo subscription via the website, log into your account, go to Account > Subscription, click 'Cancel Subscription,' and follow the prompts. Keep a record of the cancellation confirmation email.

Yes, you can cancel your Spokeo subscription via email by sending a request to support@spokeo.com. Include your account email, full name, and the last four digits of your payment method for verification.

To cancel your Spokeo subscription purchased through the Apple App Store, go to Settings > your name > Subscriptions and follow the cancellation process there.

After canceling your Spokeo subscription, you will retain access until the end of your billing cycle, and your saved searches will remain unless you request account deletion.

Generally, Spokeo does not offer refunds for unused portions of prepaid subscriptions. However, you may be eligible for a 7-day money-back guarantee if you cancel shortly after a charge.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.