Cancel SPYTEC online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Spytec service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Spytec: Easy Method
What is Spytec
Overview
Spytec is a GPS tracking company that sells hardware trackers and subscription-based tracking services for personal and business use.
Customers monitor devices using a web dashboard or mobile app with real-time location, geofencing and reporting features.
Primary uses
Common uses include vehicle tracking, asset monitoring and fleet management with paid monthly or annual plans.
Hardware may be purchased separately; subscriptions are normally billed in USD and managed through Spytec accounts.
How to cancel Spytec
Primary cancellation methods
- Online account portal (preferred for speed and immediate confirmation).
- Contacting Spytec customer support by email or phone (if you cannot access the portal).
- For App Store or Google Play subscriptions, cancel via Apple or Google account settings (platform-managed subscriptions).
Step-by-step cancellation (web account)
- Log into your Spytec account at spytec.com.
- Go to the subscription or billing section of your dashboard.
- Select the subscription you want to cancel and follow the on-screen cancellation prompts.
- Confirm cancellation and keep any confirmation email or screenshot for records.
Step-by-step for App Store / Google Play
- iOS (App Store): Cancel via your Apple ID subscriptions following Apple's support instructions. See Apple support: manage subscriptions on iPhone or iPad.
- Android (Google Play): Cancel via the Play Store subscriptions section. See Google support: cancel subscriptions on Google Play.
- Remember: platform subscriptions must typically be cancelled through the platform, not the vendor's website.
What happens when you cancel
Access and service termination
If you cancel an annual plan, the subscription typically remains active until the end of the paid term.
Monthly subscriptions generally stop at the end of the current billing period after cancellation.
Billing and renewals
There are no early termination fees for Spytec subscriptions; annual plans will not be refunded for unused months unless a refund is approved.
Ensure cancellation confirmation is saved to avoid unexpected renewals or charges.
Data and device status
Spytec does not provide detailed public statements on data retention in every case; contact support if you require account or data deletion.
Devices remain physical property and can be reused, but app access may require an active subscription.
Will I get a refund?
Standard refund policy
Spytec offers a 30-day money-back guarantee on purchases if the solution does not meet your needs.
You can return the device within 30 days for a full refund of your subscription subject to Spytec's return process and verification.
Exceptions and conditions
- Annual plans remain active until the end of the paid term; refunds for unused months of an annual term are not guaranteed unless specifically approved.
- No specific 14-day statutory refund was found in Spytec materials; Spytec’s 30-day guarantee is the published policy.
- If you subscribed through Apple or Google, refund handling may follow those platforms’ procedures; request refunds via the platform if applicable.
Spytec plans and pricing
Pricing overview
Spytec publishes subscription pricing in USD on its pricing page. Hardware may be available for purchase in other currencies through some retailers.
Below are the verified plan prices and a UAE hardware retail example from available data.
| Plan / Item | Price | Billing Period | Key features |
|---|---|---|---|
| OBD Plug-In Tracker (US pricing) | USD 8.95/mo (annual) or USD 14.95/mo (monthly) | Monthly | Real-time updates, vehicle diagnostics, fuel monitoring, full app access |
| Pulse Wired Tracker (US pricing) | USD 12.95/mo (annual) or USD 14.95/mo (monthly) | Monthly | Real-time updates (~5s), hidden install, app access |
| Mini Tracker 10-pack (UAE retailer example) | AED 880 (one-time) | One-time | 10 physical trackers (app subscription required separately) |
| Note | Spytec subscription pricing is published in USD only; use current USD→AED exchange rates for conversions. Source: Spytec pricing page. | ||
Your consumer rights in United Arab Emirates
Cooling-off period
Under UAE consumer protection, online purchases generally include a 14-day cooling-off period for returns or cancellations.
Spytec’s own published policy offers a 30-day money-back guarantee, which is more generous than the statutory minimum.
Local enforcement and resources
UAE consumers can refer to the UAE government consumer protection portal for official guidance on rights and complaint procedures.
For official information, see the UAE government portal: u.ae - Consumer Protection.
Customer experiences
Positive feedback
Some customers report prompt same‑day support and satisfactory answers for routine questions.
Positive experiences tend to cite helpful troubleshooting and functional tracking when setup is correct.
Common complaints
Reviews show recurring issues such as difficulties cancelling subscriptions, ongoing charges after cancellation requests, and refund disputes.
Other reported problems include app instability, logouts, GPS accuracy concerns, and low overall satisfaction scores in some review aggregates.
Documentation checklist
Essential items to gather before contacting support
- Order number and purchase date (from confirmation email or account).
- Device serial number or IMEI (if applicable) and model name.
- Account email address used for Spytec login.
- Payment method details and screenshots of recent charges (bank statement or invoice).
Supporting evidence for refunds or disputes
- Photos of the device and installation (if hardware issues are claimed).
- Screenshots of the app showing problems (error messages, logout timestamps).
- Copies of cancellation confirmations or correspondence with support.
Common mistakes
Failing to cancel the correct subscription
Users sometimes cancel the wrong subscription (e.g., canceling a device but not the platform subscription or vice versa).
If you subscribed via Apple/Google, cancelling on the Spytec site will not stop platform billing; cancel via the platform in that case.
Not saving confirmation and timing issues
Not saving cancellation confirmations or screenshots can make dispute resolution harder if charges continue.
Also note timing: an annual plan usually remains active until the end of the paid term even after cancellation, so check dates carefully.
Comparative recap
Quick comparison table
| Topic | What Spytec provides | UAE consumer position |
|---|---|---|
| Cancellation methods | Online account portal, email, phone; platform subscriptions via App Store/Google Play | Consumers can invoke standard cancellation rights and use platform controls for app-store subscriptions |
| Refund policy | 30-day money-back guarantee; annual plans active until term end | UAE law provides at least a 14-day cooling-off period; Spytec’s 30 days is more generous |
| Pricing | Published in USD; examples: OBD USD 8.95/mo (annual) or 14.95/mo (monthly) | UAE buyers may pay in USD or via local retailers for hardware; convert currencies as needed |
After cancelling
Next steps
Keep your cancellation confirmation and monitor your payment method for any unexpected charges after the billing cycle ends.
If charges continue, gather documentation and contact Spytec support promptly with your evidence.
Helpful official links
- Spytec official site and pricing: https://spytec.com/pages/pricing-page
- Apple subscriptions help: Apple - manage subscriptions
- Google Play subscriptions help: Google Play - cancel subscriptions
- UAE consumer protection info: UAE government - Consumer Protection
Address
Spytec corporate address
135 West 36th Street, 13th Floor, New York, NY 10018-6972, USA
Contact tips
When contacting Spytec from the UAE, include your full order details and timestamps in GMT/UTC to avoid confusion over dates and billing cycles.
Keep copies of all correspondence for any escalation with local consumer authorities if needed.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.