Cancel WEWORK online
Cancellation service #1 in United States
Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wework service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Wework: Easy Method
What is Wework
Wework is a provider of flexible shared workspaces, offering hot desks, dedicated desks, private offices and on-demand meeting room bookings in the United Arab Emirates.
The service combines physical workspace, amenities and membership plans to suit freelancers, startups and companies of various sizes.
Scope of services
Wework operates coworking locations with shared facilities, meeting rooms and community events across UAE locations such as Dubai and Abu Dhabi.
Membership types
Main offerings include On‑Demand bookings, Hot Desk (coworking) memberships, Dedicated Desks, Private Offices and All Access-style plans.
How to cancel Wework
Cancel On‑Demand bookings (app)
- If you booked via the WeWork On‑Demand App, cancel within the allowed window to receive an automatic refund to the original payment method.
- If the booking was made at least one day in advance, cancel at least 24 hours before the booking start.
- If the booking was made same‑day, cancel within 5 minutes of booking to qualify for refund.
- See the On‑Demand terms: WeWork On‑Demand Terms.
Cancel memberships (We, Hot Desk, All Access)
- Email your cancellation request to the UAE support address: support@we-work.ae.
- Call local support: +971564100094 or toll‑free 800‑WEWORK (939675) to notify of cancellation.
- Submit a cancellation request via your account portal or member success contact, if available.
- Cancellation is typically effective immediately upon receipt of notice, but refunds are generally not provided for amounts already paid.
What happens when you cancel
Access and facilities
Once cancellation is processed your access to buildings, meeting rooms and member services will end per your agreement and the cancellation effective date.
Billing and account status
Billing stops for future charges after cancellation takes effect, but pre‑paid fees are generally non‑refundable unless the contract or local rule provides otherwise.
Will I get a refund?
On‑Demand bookings
- Refunds are automatic if cancellation occurs within the On‑Demand cancellation window described above.
- Cancellations outside the allowed window require contacting support and refunds are not guaranteed.
Memberships (We, Hot Desk, All Access)
- Membership fees already paid are generally non‑refundable under WeWork membership terms.
- An exception in some jurisdictions: All Access-type terms may allow a refund if you decline updated terms (this is contract-specific and not necessarily applicable in UAE).
- For full legal detail, review applicable terms: WeWork Terms and All Access Terms.
Wework plans and pricing
Pricing summary
Below are representative prices and status for common plans in UAE based on available verified information.
How to confirm exact pricing
Prices for Dedicated Desks and Private Offices are usually quoted on request and can vary by location and contract term. Contact local sales to get current rates.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Coworking Membership (Hot Desk) | AED 1,233 / month | Monthly | Flexible shared workspace, Wi‑Fi, meeting room credits, onsite support, events |
| Dedicated Desk | On request | Monthly or Annual | Designated desk in a shared office; pricing quoted per location |
| Private Office | On request | Monthly or Annual | Move‑in ready private office; pricing quoted per location |
| Hot Desk (One Central Dubai) | Approximately AED 1,100 / month (estimate) | Monthly (estimate) | Hot desk membership at One Central - price is an estimate from recent reviews |
| Hub71 historical pricing - Hot Desk | AED 1,100 / month (historical) | Monthly | Historical data; confirm current rates with local centre |
| Hub71 historical pricing - Dedicated Desk | AED 1,300 / month (historical) | Monthly | Historical data; confirm current rates with local centre |
| Hub71 historical pricing - Private Office | AED 7,050 / month (historical) | Monthly | Historical data; confirm current rates with local centre |
Your consumer rights in United Arab Emirates
Cooling‑off period
Wework's UAE terms do not appear to provide a statutory 14‑day cooling‑off right similar to some EU/UK contracts.
Refunds for memberships are strictly limited by contract terms; On‑Demand refunds are limited to the specified cancellation windows.
Dispute and enforcement
If you believe you have been charged incorrectly or denied contractually required refunds, contact Wework UAE support first and keep records of all communication.
If the issue is unresolved, consider contacting UAE consumer protection authorities or legal counsel to check for any additional rights under local law.
Customer experiences
Positive feedback
- Members often praise comfortable facilities, reliable Wi‑Fi and convenient amenities such as coffee and cleaning.
- Users value flexible workspace options and the community environment for freelancers and startups.
Negative feedback
- Reports of slow or unresponsive customer support and long resolution times for membership changes.
- Users describe app instability, booking issues and difficulties getting refunds or stopping charges after cancellation.
Documentation checklist
Before you cancel
- Membership or booking reference number (from app, invoice or confirmation email).
- Account email and billing details (last 4 digits of card, invoice copies).
- Preferred cancellation effective date and reason for cancellation (optional but helpful).
Proof to keep
- Copies/screenshots of your cancellation request and any support replies.
- Final invoices or statements showing charges and any refunds issued.
- Booking confirmations for On‑Demand reservations you canceled within the refund window.
Common mistakes
Timing errors
Waiting too long to cancel an On‑Demand booking is common; refunds are only automatic if cancelled within strict windows such as 24 hours (advance bookings) or 5 minutes (same‑day bookings).
Communication errors
Relying on informal messages or third‑party channels instead of sending a written cancellation to support@we-work.ae can delay processing.
Also, failing to keep written proof of cancellation can make disputes harder to resolve.
Comparative recap
Quick comparison
The table below summarises cancellation, refund and contact points for common Wework offerings in UAE.
Which option suits you?
Choose On‑Demand for occasional needs due to refundable windows. Choose membership for regular access but expect limited refunds on pre‑paid fees.
| Plan / Type | Typical cancellation method | Refund availability | Timing notes |
|---|---|---|---|
| On‑Demand (App) | Cancel in App or via support | Automatic refund if within cancellation window | 24 hours (advance), 5 minutes (same‑day) rules apply |
| We Membership / Hot Desk | Email support@we-work.ae or member success contact | Generally no refund for amounts already paid | Cancellation effective on notice receipt; check billing cycle |
| All Access (global terms) | Member portal, member success contact or email support | No refunds generally; narrow exceptions exist in certain jurisdictions | Some jurisdictions include voluntary 14‑day rights (not guaranteed in UAE) |
After cancelling
What to check next
Keep copies of the cancellation confirmation and check your next bank/credit card statement to ensure no unexpected charges appear.
If you expect a refund for an On‑Demand booking, allow a few business days for the refund to return to your original payment method.
Official links and support
- Wework UAE official site: https://we-work.ae/
- WeWork On‑Demand terms: On‑Demand Terms
- WeWork general terms and membership terms: WeWork Terms
Address
Head office in UAE
We Work Business Centre LLC
Gulf Towers, 9th Floor B1 Block, Oud Metha, Burdubai, Dubai, United Arab Emirates
Contact channels
Phone: +971564100094
Toll‑free (UAE): 800‑WEWORK (939675)
Email: support@we-work.ae
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.