Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Amazon Prime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Amazon Prime: Easy Method
What is Amazon Prime
Service overview
Amazon Prime is a paid subscription that bundles fast local delivery, international shipping options, streaming (Prime Video, Prime Music), gaming benefits, and exclusive deals on Amazon.ae.
Who it suits
Prime is aimed at frequent shoppers and streamers who value delivery speed and bundled digital content. Plans are available monthly or annually in the United Arab Emirates.
How to cancel Amazon Prime
If you subscribed via Amazon website or app
- Sign in at Amazon.ae.
- Go to Your Account > Manage Prime Membership or Prime settings.
- Select "End Membership" and choose to end immediately or at the end of the current period.
If you subscribed via Google Play or other third parties
- If you signed up through Google Play (Android), cancel in the Google Play Store: Payments & subscriptions → Subscriptions → Amazon Prime.
- Subscriptions started through third parties cannot be cancelled directly in your Amazon account; use the original platform instead.
- For help with alternate purchase routes, contact the platform (e.g., Google Play) or Amazon Customer Service if unsure.
What happens when you cancel
Access to benefits
If you end membership immediately you will lose Prime benefits at once.
If you choose to end at period end, benefits continue until the subscription expires.
Account data and renewals
Amazon retains membership history and settings in your account; cancellation stops auto-renewal.
You can rejoin Prime at any time and your account content (e.g., watchlist) will remain subject to Amazon’s retention policies.
Will I get a refund?
Current refund policy (effective May 9, 2025)
Amazon permits a full refund of the Prime membership fee at any time if no Prime benefits were used during the membership period.
"No benefits used" means you did not redeem Prime shipping, Prime Video, Prime Gaming or other Prime features.
Exceptions and prior policy
- If any Prime benefits were used during the membership (for example, free shipping or streaming), Amazon typically will not issue a refund.
- Before May 9, 2025, there was a 3-business-day window for a full refund if no benefits were used; after that, partial refunds depended on usage. The policy was simplified in 2025.
Amazon Prime plans and pricing
Available plans
Below are the standard consumer prices for Amazon Prime in the UAE. Promotional launch pricing is no longer active.
Price table
| Plan | Price | Billing period | Features |
|---|---|---|---|
| Monthly | AED 16.00 | Monthly | Full Prime benefits: fast local delivery, international shipping, Prime Video, Prime Gaming, early deals |
| Annual | AED 140.00 | Annual | Same full Prime benefits at a discounted annual rate (approx. AED 11.67/month equivalent) |
Your consumer rights in United Arab Emirates
General legal position
There is no statutory 14-day cooling-off right specifically for subscription services like Amazon Prime under UAE consumer law; refunds are governed by Amazon’s published policy.
Escalation options
- If refunds or service issues are delayed, you may contact your card issuer to request a chargeback as a further step.
- You can lodge complaints with UAE authorities such as the Ministry of Economy (economy.gov.ae) or local DED offices (ded.ae) if reasonable resolution is not provided.
Customer experiences
Positive experiences
Many customers report smooth, fast deliveries and convenient returns when sellers and logistics operate correctly.
Streaming services (Prime Video) and bundled benefits are often cited as useful extras by subscribers.
Negative experiences
- Complaints include late or damaged deliveries, packages marked delivered but not received, and wrong items sent.
- Some users report slow or unsatisfactory resolution of refunds and disputes, particularly with third-party sellers.
Documentation checklist
Before cancelling
- Account email and password to sign in to Amazon.ae.
- Payment method details and recent billing date for the subscription.
If you need to dispute or request a refund
- Order numbers and delivery/shipping receipts showing no Prime benefit usage (if claiming a full refund).
- Any chat transcripts, emails, or case/reference numbers from Amazon Customer Service.
Common mistakes
Assuming subscriptions cancel through Amazon when they were bought elsewhere
Users often forget they subscribed via Google Play or another third party and attempt cancellation only on Amazon.ae.
Always check the original purchase platform and cancel there if needed.
Missing evidence for refunds
Claiming a full refund without showing no benefit usage can lead to refusal; keep order and usage records if you expect a refund.
Also avoid cancelling immediately after using benefits if you want any chance of reimbursement - usage typically voids full refunds.
Comparative recap
Quick comparison
This table compares the two common Prime billing options so you can decide which fits your usage.
Table summary
| Feature | Monthly Plan | Annual Plan |
|---|---|---|
| Price | AED 16.00 / month | AED 140.00 / year |
| Equivalent monthly cost | AED 16.00 | Approx. AED 11.67 |
| Best for | Short-term users or trialers | Frequent users seeking savings |
| Refund likelihood (no usage) | Full refund possible if unused | Full refund possible if unused |
After cancelling
Useful links
- Amazon general help: https://www.amazon.ae/gp/help
- Manage subscriptions and Prime settings: sign in at https://www.amazon.ae and go to Your Account > Manage Prime Membership.
- Google Play subscription support (if used to subscribe): https://support.google.com/googleplay/answer/7018481
Next steps if problems persist
- Contact Amazon Customer Service via your Amazon.ae account for case escalation.
- If unresolved, consider bank chargeback options and file a complaint with UAE consumer authorities (economy.gov.ae or ded.ae).
Address
Local office
Amazon UAE FZ LLC
Dubai Internet City, Al Thuraya Tower 2, Office 1902, Dubai - UAE
Contact note
Use the Amazon.ae Help pages to request callbacks or start chat support while signed into your account.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.