Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Nymbus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Nymbus: Easy Method
What is Nymbus
Overview
Nymbus is a SaaS platform that provides digital banking, payment processing, and core banking solutions for financial institutions.
The service is subscription-based and used by banks and credit unions to run digital products and operations.
Primary features
Nymbus offers cloud-hosted banking modules, APIs, and customer-facing digital channels to enable modern banking services.
Subscriptions are typically custom and quotation-based rather than published as fixed retail packages.
How to cancel Nymbus
Cancel via Apple App Store (iOS)
- Open Settings on your iOS device.
- Tap your name, then tap Subscriptions.
- Find Nymbus, tap Cancel Subscription, and confirm the cancellation.
Cancel via Google Play Store (Android)
- Open the Google Play app on your Android device.
- Tap Menu, then Subscriptions.
- Find Nymbus, tap Cancel Subscription, and follow the on-screen prompts.
Cancel via Web / Nymbus site
- Log into your account on the Nymbus site and open the Subscriptions tab.
- Locate the active subscription and click "Cancel Subscription".
- Follow the prompts; cancellation takes effect before the next billing cycle and a confirmation email is sent.
Cancel via Email or Phone
- Email a cancellation request to service@nymbus.us or techsupport@nymbus.us.
- Call 1-877-4NYMBUS (1-877-469-6287) during business hours (Mon - Fri, 8am - 5pm CST) to request cancellation by phone.
What happens when you cancel
Access and service
After cancellation you typically retain access until the end of your current billing period unless otherwise specified by your agreement.
For web cancellations, Nymbus states the cancellation takes effect before the next billing cycle and sends a confirmation email.
Renewal and billing
Auto-renewal should stop after a successful cancellation; monitor your account and bank statements for any unexpected charges.
If you see continued billing after cancellation, contact Nymbus support immediately using the email or phone options above.
Data and account retention
Provider terms govern how long account data is retained after cancellation; check your contract or contact support for retention timelines.
Export any required reports or data before the end of your access period to avoid losing important records.
Will I get a refund?
Nymbus refund policy
Nymbus may issue refunds at its discretion or as required by law; refunds are not guaranteed for all cancellations.
If you believe you are entitled to a refund, submit a request to Nymbus support with your account details and reason.
Platform-specific rules
- Google Play: No refund for the current billing period unless the content is defective, per Google Play policy.
- App Store: Refunds for subscriptions on Apple-managed billing are subject to Apple's policies in addition to any Nymbus provisions.
Exceptions and next steps
If you believe there is a legal entitlement or a service defect, document the issue and request escalation through Nymbus support.
Keep confirmation emails and any correspondence; these will help if you need to dispute charges with your payment provider.
Nymbus plans and pricing
Public pricing status
No fixed public pricing for Nymbus plans in AED or UAE-specific retail rates was found.
Pricing is custom and quotation-based; contact Nymbus for a formal quote.
How to get a quote
Request pricing by contacting Nymbus sales via the official website or the support emails provided below.
Provide your institution size, modules required, and expected user volumes to receive an accurate quotation.
| Plan | Price / Notes |
|---|---|
| Custom / Quotation-based | Contact for pricing - pricing is not published publicly and is provided on request. |
Your consumer rights in United Arab Emirates
Cooling-off and withdrawal
Under UAE law there is no universal 14-day cooling-off right for digital services; rights depend on the provider's terms and the specific contract.
Do not assume EU-style withdrawal rights apply if you are based in the UAE; those EU rights apply only to EU residents.
Where to seek help
If you have a consumer dispute, contact Nymbus support first and keep all records of communications and transactions.
For unresolved issues, contact local UAE consumer protection authorities or your payment provider to explore dispute or chargeback options.
Customer experiences
Positive feedback themes
- Users report cancellation via the App Store, Google Play, or web is generally straightforward and effective.
- Web cancellation sends a confirmation email and stops renewal before the next billing cycle in many cases.
Negative feedback themes
- Refunds are uncertain - Nymbus retains discretion and does not guarantee refunds in all cases.
- Some users note cancellation can involve multiple steps or require contacting support, which can complicate the process.
Documentation checklist
Essential items to keep
- Account identifier and subscription ID or invoice numbers.
- Confirmation emails or screenshots showing cancellation steps and success messages.
- Copies of any communications with Nymbus (emails, support tickets, call notes).
Helpful additional documents
- Bank or card statements showing charges and dates.
- Service agreement or terms of service that accompanied your contract.
- Screenshots of billing cycle dates and subscription status in your account.
Common mistakes
Canceling the wrong place
Users sometimes cancel the app but forget to cancel the subscription through the platform that manages billing.
Always check whether billing is handled by Apple, Google, or directly by Nymbus before assuming cancellation is complete.
Missing confirmation
Not saving the cancellation confirmation can make disputes harder to resolve if billing continues.
Always keep confirmation emails or screenshots and follow up immediately if you do not receive one.
Assuming automatic refunds
Assuming a refund will be issued automatically is a common error; Nymbus refunds are discretionary and platform policies may differ.
If you need a refund, proactively request it and supply supporting evidence of defect or billing error.
Comparative recap
Summary table
| Channel | How to cancel | Ease of cancellation | Refund likelihood | Notes |
|---|---|---|---|---|
| Apple App Store | Via iOS Settings → Subscriptions → Nymbus → Cancel Subscription | Generally straightforward | Subject to Nymbus and Apple policies; not guaranteed | Follow Apple refund process if needed |
| Google Play Store | Google Play app → Menu → Subscriptions → Nymbus → Cancel | Generally straightforward | Unlikely for current period unless defective (Google policy) | Google may deny refunds for current billing period |
| Web / Nymbus site | Account → Subscriptions tab → Cancel Subscription | Effective; confirmation email sent | At Nymbus discretion; case-by-case | Cancellation takes effect before next billing cycle |
| Email / Phone | Email service@nymbus.us or techsupport@nymbus.us, or call 1-877-4NYMBUS | May require manual processing; response times vary | Discretionary; depends on case and contract | Useful for bespoke or enterprise agreements |
Recommendation
Cancel via the billing platform (App Store, Google Play) if that platform handled your payment to ensure auto-renewal stops immediately.
If billed directly by Nymbus or for enterprise setups, use email or phone so a support agent can confirm cancellation and next steps.
After cancelling
Confirmations and record-keeping
Save cancellation confirmation emails, screenshots, and any ticket numbers provided by support.
Monitor your next bank or card statement to ensure no unexpected renewals occur.
Re-enrolling and further support
If you change your mind you can re-subscribe via the same channel or contact Nymbus to discuss reactivation or migration options.
Official site: Nymbus. For direct support email service@nymbus.us.
Address
Company address
Nymbus Interactive Solutions, LLC
317 Blaine Ct., Suite 1002, Clarksville, TN 37043
Contact details and hours
Phone: 1-877-4NYMBUS (1-877-469-6287) - business hours Mon - Fri, 8am - 5pm CST.
Support emails: service@nymbus.us, techsupport@nymbus.us.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.