cancellation 1Password: Easy Method

What is 1Password

Overview

1Password is a subscription-based password manager that stores passwords, secure notes, credit cards, and other sensitive data in an encrypted vault.

It syncs across devices and supports biometrics, secure sharing, and a secret-key for added security.

Key features

Features include autofill, vaults for organisation, cross-device sync, and family or team plans for shared access.

Encryption and account recovery options are central to its security model.

How to cancel 1Password

Cancel via 1Password.com (web)

• Sign in at your account on 1Password.com.
• Go to the Billing section and select "Cancel subscription".
• Your subscription stays active until the end of the current billing period; the account is then frozen and can be reactivated later.
• More details: Manage subscription (1Password Support).

Cancel via App Store or Google Play

• If you subscribed through Apple in-app purchases, open your Apple subscriptions in the App Store to manage or cancel.
• If you subscribed through Google Play on Android, cancel in Google Play's subscription management; you cannot cancel those via 1Password.com.
• Platform guidance: Apple subscriptions and Android subscriptions.

What happens when you cancel

Access after cancellation

After cancelling, your subscription remains active until the end of your paid billing period.

At period end, the account is frozen: you retain stored data but cannot unlock paid features until reactivation.

Renewal and reactivation

You will not be billed after cancellation; the subscription will not renew automatically at period end.

You can reactivate your account at any time by signing in and resubscribing through the same channel you used before.

Data and vaults

Your vault data remains associated with your account but locked from paid features while the account is frozen.

If you need to export or transfer data, do so before the account becomes inaccessible to paid features.

Will I get a refund?

Official refund policy

1Password states that amounts already charged are generally non-refundable and unused time is not refunded.

This means cancelling does not typically result in a pro-rata refund for remaining billing time.

Exceptions and trial period

• Refund requests may be considered case-by-case at AgileBits’ sole discretion, per their Terms of Service.
• There is a 14-day free trial; cancelling during the trial prevents any charge.
• Policy details: Refund policy (1Password Support) and Terms of Service.

1Password plans and pricing

Pricing summary

Below are the UAE App Store listed prices for common 1Password plans in AED.

Annual plans typically reflect a discount versus monthly billing.

Plan table

Your consumer rights in United Arab Emirates

Cooling-off and refund expectations

UAE consumer protection frameworks may allow a cooling-off period for digital services, often around 14 days.

However, 1Password’s own policy states no refunds after charges, which may limit practical refund rights.

Subscriptions via app stores

If you purchased through Apple or Google, those platforms have their own refund and dispute processes that may apply in the UAE.

1Password defers to the platform policies for in-app purchases made via those stores.

Practical steps if you believe a right applies

• Cancel quickly if within a trial or cooling-off window to avoid charges.
• Contact 1Password support with receipts and transaction IDs if you seek a refund.
• For purchases via Apple/Google, check their refund request flows as well.

Customer experiences

Positive highlights

Many users praise 1Password for strong security, the secret-key model, and effective autofill that saves time.

Users also frequently note reliable features and helpful functionality for families and teams.

Negative feedback

Some users report frustrations with billing confusion, slow or inconsistent support response, and reactivation issues.

Platform-specific issues (for example, iOS Face ID interactions or vault access) are cited in customer reports.

Balanced takeaway

Overall, 1Password is well-regarded for security and features, but prospective customers should understand the billing and support policies before subscribing.

Keep documentation of purchases to resolve any possible billing or access problems efficiently.

Documentation checklist

Before contacting support

• Account sign-in email address and secret-key (if available).
• Proof of purchase: receipt, transaction ID, or App Store/Google Play order number.
• Subscription source: 1Password.com, Apple App Store, or Google Play.

Additional helpful documents

• Billing period start and end dates.
• Screenshots of billing entries or error messages.
• Any correspondence with support or confirmation emails.

Common mistakes

Not checking the subscription source

Users sometimes try to cancel on 1Password.com when the subscription was purchased via Apple or Google.

Always confirm whether your subscription is managed by 1Password.com, Apple App Store, or Google Play.

Waiting too long to collect documentation

Failing to save receipts or order numbers can make refund or billing disputes harder to resolve.

Download and keep purchase confirmations and invoices when you subscribe.

Assuming automatic refunds

Many customers expect pro-rata refunds when cancelling; 1Password’s policy generally does not provide refunds for unused time.

Cancel early in a trial if you do not want to be charged.

Comparative recap

Quick comparison points

The table below summarises cancellation methods, refund stance, and common pricing tiers for UAE users.

Use this to quickly check what applies to your purchase channel and plan.

After cancelling

Reactivation and access

You can reactivate your account at any time by signing in and resubscribing through the original channel.

Until reactivation, your account remains frozen and awaiting possible reactivation.

Support and help links

• Manage subscription (1Password Support)
• Android subscriptions (1Password Support)
• Refund policy (1Password Support)
• Terms of Service (1Password)

Address

Corporate address

AgileBits Inc., 4711 Yonge St, 10th Floor, Toronto, Ontario, M2N 6K8, Canada.

If you need to send formal correspondence, include account details and receipts to speed support handling.