Cancel 3COMMAS online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the 3Commas service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation 3Commas: Easy Method
What is 3Commas
Overview
3Commas is a SaaS platform for automated cryptocurrency trading, portfolio management, and market analytics.
It lets users run trading bots, manage multiple exchange accounts, and build custom strategies.
Who uses it
Individual traders, portfolio managers, and asset managers use 3Commas for automation and risk management.
Plans range from basic bot access to multi-client management for professional users.
How to cancel 3Commas
Preferred method - online via your account
- Sign in at 3Commas.
- Open Account or Billing settings, find your active subscription, and choose "Cancel" or "Disable auto-renew".
- Confirm cancellation when prompted and keep the confirmation email or screenshot for your records.
Other accepted methods
- Submit a request through the official Help Center: 3Commas Help Center.
- Send a registered postal letter to the company address (see Address section below) if you need a formal traceable notice.
What happens when you cancel
Access and features
After cancellation, you retain access for the remainder of the paid billing period unless otherwise stated in your plan terms.
Automated bots and premium features will typically stop working once the subscription period ends.
Account data and renewal
Your profile, API connections, and historical data usually remain in your account unless you request deletion.
If you want data removed, request account deletion through support and save any records you need before initiating deletion.
Will I get a refund?
General refund approach
Refund policies vary by plan and billing term. Check the official subscription terms before cancelling.
Monthly plans are commonly non-refunded for elapsed periods; annual plans may have specific conditions.
Exceptions and how to request
- If you believe an error occurred or you were charged unfairly, open a support ticket with details and proof.
- Keep payment receipts, cancellation confirmations, and timestamps to support any refund claim.
- For formal disputes, use the postal address and include a clear statement of the remedy you seek.
3Commas plans and pricing
Available plans (local AED pricing)
Below are the verified 3Commas plan prices converted to AED using a fixed rate of 1 USD = 3.6725 AED.
Conversion assumes no additional local taxes; see notes under the table for details.
| Plan | Price (AED) | Billing period | Key features |
|---|---|---|---|
| Starter (Monthly) | AED 73.45 | Monthly | Core bots for spot trading at 1 exchange |
| Starter (Annual billed monthly equivalent) | AED 55.09 | Monthly (annual billing) | Discounted rate with annual commitment |
| Pro (Monthly) | AED 183.63 | Monthly | Multi-account spot and futures trading |
| Pro (Annual billed monthly equivalent) | AED 146.90 | Monthly (annual billing) | Discounted rate with annual commitment |
| Expert (Monthly) | AED 734.50 | Monthly | Exceptional limits, API trading |
| Expert (Annual billed monthly equivalent) | AED 587.60 | Monthly (annual billing) | Discounted rate with annual commitment |
| Asset Manager (Monthly) | AED 1,374.10 | Monthly (contact for details) | Multi-client management tools, sub-account support |
Notes: Prices converted at fixed rate 1 USD = 3.6725 AED. Official USD pricing is sourced from the 3Commas help center and pricing page.
Your consumer rights in United Arab Emirates
Key protections
UAE consumer protection ensures transparent pricing, clear contract terms, and remedies for unfair commercial practices.
You have the right to accurate information about subscriptions, renewal terms, and cancellation procedures.
How to escalate locally
- If you cannot resolve an issue with the provider, contact the UAE Ministry of Economy's consumer protection services via their official site: economy.gov.ae.
- Keep records of communications, receipts, and any offers or responses you receive from 3Commas when filing a complaint.
Customer experiences
Common positive points
Users often praise 3Commas for automation flexibility, multi-exchange support, and a wide set of bot templates.
Advanced users value API access, multi-account features, and portfolio tracking tools.
Common issues reported
Some customers report confusion over billing cycles, plan features, or the need to disable auto-renew to avoid charges.
Delays in refunds or clarity on prorated refunds are typical complaint areas; documentation and support tickets help resolve them.
Documentation checklist
What to prepare before cancelling
- Account email and username, active payment method details, and last billing date.
- Subscription plan name and billing term (monthly or annual).
- Screenshots of subscription page and any auto-renew settings.
What to include in a refund or dispute request
- Transaction receipts, bank statements, and confirmation of cancellation attempts.
- Clear timeline of events and copies of support correspondence.
Common mistakes
Failing to disable auto-renew
Many users assume cancellation removes auto-renew automatically; verify the subscription shows "cancelled" or "non-renewing."
Always save a confirmation message or screenshot as proof you cancelled before the renewal date.
Not saving transaction evidence
Users sometimes lack receipts or timestamps when disputing charges, which weakens refund claims.
Collect payment records, confirmation emails, and any support replies before escalating.
Comparative recap
Quick price-feature comparison
| Plan | Monthly price (AED) | Best for | Notes |
|---|---|---|---|
| Starter | AED 73.45 (monthly) / AED 55.09 (annual eq.) | Casual traders testing bots | Single exchange, core bot features |
| Pro | AED 183.63 (monthly) / AED 146.90 (annual eq.) | Active traders using multiple accounts | Spot & futures support, multi-account |
| Expert | AED 734.50 (monthly) / AED 587.60 (annual eq.) | Professional traders needing high limits | Higher limits, advanced API capabilities |
| Asset Manager | AED 1,374.10 (monthly) | Managers with multiple clients | Contact 3Commas for detailed terms |
How to choose before cancelling
Compare features against your usage: if you only used a single exchange, Starter may suffice; otherwise evaluate Pro or Expert.
If cost is the reason to cancel, check annual billing equivalents for potential savings before cancelling.
After cancelling
Immediate next steps
- Confirm cancellation via email or account status and save proof of cancellation.
- Revoke any API keys from exchanges if you no longer intend to use automated trading.
Helpful links
- 3Commas homepage: https://3commas.io/
- 3Commas Help Center: https://help.3commas.io/
- UAE Ministry of Economy (consumer guidance): https://www.economy.gov.ae/
Address
Company headquarters
3Commas Technologies OÜ
Laeva tn 2, Kesklinna linnaosa, Tallinn, Harju maakond, 10111
For registered mail
Use the full address above for formal notices or registered postal cancellation requests.
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FAQ
Belangrijke waarschuwing over de beperkingen van de dienst
In een geest van transparantie en preventie is het essentieel de beperkingen te herinneren die inherent zijn aan elke gedigitaliseerde verzenddienst, zelfs wanneer deze voorzien is van tijdstempel, getraceerd en gecertificeerd. De garanties hebben betrekking op de verzending en het technisch bewijs, maar nooit op het gedrag, de zorgvuldigheid of beslissingen van de ontvanger.
Let op, Postclic kan niet:
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