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cancellation Appy Pie: Easy Method
What is Appy Pie
Overview
Appy Pie is a no-code platform for building mobile apps, websites, and chatbots without programming knowledge. It operates on a subscription model with tiered plans and support options.
How it is delivered
Services are delivered as digital, subscription-based products accessible via web and mobile (Android/iOS). Billing is recurring and tied to the platform or app store used to subscribe.
How to cancel Appy Pie
Cancel via Appy Pie account (web)
- Log into your Appy Pie account at https://www.appypie.com/.
- Go to App overview → Billing Info → click the cogwheel under "Your Subscriptions".
- Choose "Cancel Subscription" or use "Pause" if you prefer to suspend service instead.
Cancel via mobile app stores
- Google Play (Android): Open Google Play → Profile icon → Payments & subscriptions → Subscriptions → select Appy Pie → Cancel subscription. Access remains until the end of the paid period.
- Apple App Store (iOS): Open Settings → Tap your name → Subscriptions → select Appy Pie → Cancel Subscription → Confirm.
Alternate methods
- Email billing support or use the Appy Pie contact form for assistance if you cannot cancel in-app or via the website.
- Postal mail is an accepted method for formal cancellation requests; address provided in the Address section below.
What happens when you cancel
Service access
After cancelling a paid subscription, you typically retain access until the end of the current paid billing period. This applies to web subscriptions and app-store subscriptions unless otherwise stated.
Auto-renewal and billing
Auto-renewal is stopped when cancellation completes, preventing future charges at the next renewal date. You should verify cancellation confirmation in your account or app-store subscription settings.
Data and apps
Your app, data, and settings may remain available for a limited period after cancellation but could be deleted per Appy Pie’s data retention policy.
Export any important data or backups before the end of your access period to avoid loss.
Will I get a refund?
Refund window after free trial
If you were charged at the end of a 7-day free trial, you may request a full refund within seven (7) days of the charge. Submit the request promptly with proof of the charge.
General refund policy
- Digital services are generally non-refundable once access is provided.
- Renewal charges are final except within the specified 7-day trial refund window.
- When refunds are issued, a processing deduction of 3% or the actual payment fee may be applied.
How to request a refund
- Contact Appy Pie billing support via the website contact form or your account billing area.
- If you subscribed through Google Play or Apple, you may need to request a refund via their support processes in addition to contacting Appy Pie.
Appy Pie plans and pricing
Monthly plans (approx. AED)
Prices below are approximate AED conversions from USD (~3.67 AED/USD). Appy Pie accepts AED payments but may list prices in USD on site.
Plan table
| Plan | Approx. Monthly Price (AED) | Platforms | Key features |
|---|---|---|---|
| Basic | ≈ AED 59.00 | Android | 500 push notifications/month; 500 downloads/month; ad-free; analytics; monetization; email support |
| Gold | ≈ AED 132.00 | Android | 1,000 push notifications/month; 1,000 downloads/month; ad-free; analytics; monetization; email & chat support; premium features |
| Platinum | ≈ AED 220.00 | Android & iOS | 2,000 push notifications/month; 2,000 downloads/month; ad-free; analytics; monetization; email, chat & call support |
Your consumer rights in United Arab Emirates
Applicable UAE protections
The UAE Consumer Protection framework provides rights against unfair commercial practices and faulty services. Local law can offer broader remedies than global supplier policies.
How Appy Pie policy relates to UAE law
Appy Pie’s global terms emphasize a strict 7-day refund window for trial charges and state that digital services are non-refundable once delivered.
However, where UAE law grants stronger rights, local consumers may be entitled to additional remedies beyond Appy Pie’s stated policy.
Where to get assistance in the UAE
- For advice or to file complaints, see the UAE government consumer pages: UAE Consumer Protection.
- For national economic policies and consumer inquiries, see the Ministry of Economy: Ministry of Economy.
Customer experiences
Positive feedback
Many users report Appy Pie is easy to use, with an intuitive interface and responsive customer support. Review aggregators show generally high TrustScore-type ratings and praise for helpful reps.
Negative feedback
Some users report issues with recurring billing, trial charges not being honoured, or difficulty obtaining refunds. Complaints include unexpected renewals and challenging refund processes.
Balanced takeaway
- Most positive reviews highlight usability and support responsiveness.
- Recurring billing and refund disputes are the main negative themes - keep records and verify cancellations on the platform used to subscribe.
Documentation checklist
Essential items to prepare
- Account email and username used with Appy Pie.
- Subscription ID or invoice number from the billing area or app-store receipt.
- Date and amount of the charge, plus screenshots of subscription status and billing history.
Optional supporting items
- Correspondence with Appy Pie support (chat logs, emails).
- App-store purchase receipts (Google Play or Apple) if you subscribed through those stores.
Common mistakes
Wrong cancellation channel
Example: Cancelling on the Appy Pie web dashboard when you actually subscribed via Google Play or Apple will not stop app-store renewals. Always cancel through the original billing channel.
Missing the refund window
Example: Waiting longer than seven days after a trial charge to request a refund. Appy Pie’s policy allows a 7-day refund window for trial charges; requests after that are unlikely to be granted.
Poor record-keeping
Example: Not saving receipts or screenshots of cancellations. Without proof, refunds or disputes are harder to resolve - keep copies of all billing and cancellation confirmations.
Comparative recap
Quick comparison
| Topic | Web (Appy Pie account) | Google Play (Android) | Apple App Store (iOS) |
|---|---|---|---|
| How to cancel | Account → Billing Info → cogwheel → Cancel | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel | Settings → Your name → Subscriptions → Cancel |
| Access after cancel | Until end of paid period (usually) | Retain access until end of paid period | Retain access until end of paid period |
| Refund likelihood | Possible within 7 days after trial charge; otherwise unlikely | Subject to Google Play refund rules and Appy Pie policy | Subject to Apple refund rules and Appy Pie policy |
Practical recommendation
- Cancel through the channel where you originally subscribed to ensure billing stops.
- Request refunds immediately if eligible and keep documentation.
After cancelling
Verify cancellation
- Confirm cancellation in your Appy Pie account or in Google Play / Apple Subscriptions.
- Save any cancellation confirmation emails or screenshots for your records.
Helpful official links
- Appy Pie home & support: https://www.appypie.com/
- Google Play subscriptions help: Google Play - Manage subscriptions
- Apple subscriptions help: Apple Support - Cancel subscriptions
- UAE consumer protection: UAE Consumer Protection
Address
Appy Pie headquarters (mailing)
For formal postal cancellation requests or correspondence, use the company address below. Include account details and proof of identity.
Mailing address
3rd Floor 207 Regent Street, London, United Kingdom, W1B 3HH
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Written by Salem Al Awar
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.