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I hereby notify you of my decision to terminate the contract relating to the Avira service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Avira: Easy Method
What is Avira
Overview
Avira is a cybersecurity company that provides antivirus, VPN, performance tools, and identity protection for consumers and businesses.
The service is subscription-based with free and paid tiers and supports multiple devices and platforms.
Core features
Key functions include malware detection and removal, real-time protection, a VPN, and system optimization utilities.
Avira offers both direct purchases from its website and in-app purchases via app stores.
How to cancel Avira
If you subscribed via an app store
- Apple App Store: Open your Apple ID subscriptions and cancel there; uninstalling the Avira app does NOT cancel the subscription.
- Google Play Store: Open Google Play subscriptions and cancel from your Google account; uninstalling does NOT cancel the subscription.
- Microsoft Store: Manage subscriptions in your Microsoft account for in-app purchases and cancel from the store portal.
If you subscribed directly on Avira.com
- Sign in to your Avira account at my.avira.com and go to Renewal Settings or Subscriptions → Plans.
- Click "Cancel Subscription Renewal" next to the subscription and confirm. Cancellation usually takes effect within a few hours.
- Your subscription remains active through the paid term and then reverts to the free plan.
What happens when you cancel
Access and features
After cancellation of auto-renewal for direct purchases, you retain paid features until the end of the current billing period.
Once the paid term ends, the account typically reverts to the free tier with reduced features.
Renewal and account data
Cancelling stops automatic renewal but does not automatically delete your Avira account or stored data.
To remove personal data, follow Avira’s account settings or contact support via official channels.
Will I get a refund?
Direct purchases via Avira online shop
- Annual subscriptions: 60-day full refund available for direct online purchases.
- Monthly subscriptions: 14-day full refund available; monthly renewals are not eligible for refunds.
- After 60 days on annual plans, pro-rated refunds for unused time may be considered.
Jurisdictional exceptions and statutory rights
For customers in the EEA, UK, and Switzerland, there is a statutory 14-day right of withdrawal for digital contracts.
If exercised within 14 days, Avira will refund payments within 14 days of receiving the withdrawal notice, subject to exceptions if performance began with customer consent.
Avira plans and pricing
Pricing availability
Official country-specific pricing can vary and is updated on Avira’s website.
If you cannot find UAE pricing, contact Avira sales or check the Avira store for the most current offers.
How to get price details
Visit Avira’s subscription pages or sign into your account to view prices and renewal amounts.
For purchases via app stores, pricing and billing are managed by Apple, Google, or Microsoft.
| Plan | Key features | Price (UAE) |
|---|---|---|
| Avira Free | Basic malware protection, limited tools | Contact for pricing |
| Avira Antivirus Pro | Real-time protection, web protection, priority updates | Contact for pricing |
| Avira Prime | Full suite: VPN, optimization, multi-device coverage | Contact for pricing |
Your consumer rights in United Arab Emirates
Local legal context
UAE e-commerce and consumer protection laws provide rights for digital purchases, but rules can differ from EEA/UK frameworks.
No Avira-specific UAE policy was found; Avira’s general cancellation and refund terms apply to UAE customers who buy directly.
Purchases via app stores
If you bought through Apple or Google, the relevant store’s purchase and refund policies generally govern your rights.
For disputes with Avira, retain receipts and contact Avira support first, then consider local consumer authorities if unresolved.
Customer experiences
Positive highlights
- Users praise effective malware protection, lightweight performance, and ease of use.
- Customers appreciate multi-device support and bundled tools like the VPN and system cleaner.
Common complaints
- Frequent feedback mentions intrusive upsell ads and pop-ups in free/trial versions.
- Some users report issues with password manager lockouts, cancellation difficulties, and billing delays.
Documentation checklist
What to gather before contacting support
- Order number or transaction ID (from Avira or app store receipt).
- Account email used to purchase or register the subscription.
- Payment method statement screenshot or proof of charge.
Additional useful items
- Confirmation of cancellation attempts (screenshots) and dates.
- Receipts from Apple/Google/Microsoft if purchase was via an app store.
Common mistakes
Uninstalling the app instead of cancelling
Many users uninstall the Avira app expecting it to cancel billing. Uninstalling does NOT stop renewals for app-store or direct subscriptions.
Always cancel through the store subscription settings or your Avira account to stop charges.
Not checking where you purchased
Another frequent error is cancelling in the Avira account when the subscription was purchased via Apple, Google, or Microsoft.
Confirm the purchase source before attempting cancellation to avoid delays or continued billing.
Comparative recap
Feature comparison
The table below summarizes core differences between common Avira plans to help decide which fits your needs.
How to use this table
Use plan features and multi-device needs to choose between Free, Pro, and Prime offerings.
Contact Avira for exact UAE pricing and available promotions.
| Plan | Malware protection | VPN included | Multi-device | Price (UAE) |
|---|---|---|---|---|
| Avira Free | Basic | No | Limited | Contact for pricing |
| Avira Antivirus Pro | Advanced | No (add-on) | Single / few devices | Contact for pricing |
| Avira Prime | Comprehensive | Yes (included) | Multi-device (up to full suite) | Contact for pricing |
After cancelling
Follow-up actions
- Keep confirmation of cancellation and any refund correspondence until the issue is fully resolved.
- Check your bank or store receipts to ensure recurring charges have stopped after the billing cycle.
Helpful official links
- Canceling an Avira plan purchased via an app store
- Avira subscription FAQ (renewals and cancellations)
- Request a refund for an Avira order
Address
Avira regional office
Building No 12, Office #315, Dubai Internet City (DIC), Dubai.
Postal
P.O. Box: 63934, Dubai, United Arab Emirates.