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I hereby notify you of my decision to terminate the contract relating to the Bookmap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Bookmap: Easy Method
What is Bookmap
Overview
Bookmap is a real-time trading platform that visualizes market data and order flow using heatmaps and depth-of-book displays.
It is offered as a subscription service with optional live data add-ons and Marketplace extensions for specific feeds and brokers.
Primary uses
Traders use Bookmap for order-book insight, historical liquidity analysis, and advanced indicators to support execution and research.
Bookmap also provides educational materials and paid add-ons such as data connectors and trading integrations.
How to cancel Bookmap
Cancel from the Web / User Portal
- Log in to your Bookmap account portal on the official site.
- Go to your subscriptions page and click "Cancel" next to any active subscription.
- For Marketplace add-ons (for example, Rithmic or MBO Bundle) open the Marketplace account page and cancel each add-on separately.
- Cancelling via the portal stops auto-renewal; you keep access until the current paid period ends.
Cancel via app stores, email or phone
- iOS subscriptions: cancel through Apple - Settings → Apple ID → Subscriptions (Apple policy applies).
- Android subscriptions: cancel through Google Play - Play Store → Profile → Payments & subscriptions → Subscriptions (Google policy applies).
- You can also send a cancellation request by email to support@bookmap.com with account details and reason.
- Phone/voicemail: you may call or leave a message for Bookmap support at +1‑917‑708‑8171 (follow up by email for a written record).
What happens when you cancel
Access and renewal
Cancellation stops automatic renewal of the subscription at the end of the current billing period.
You retain full access to Bookmap features until the subscription term you paid for expires.
Marketplace add-ons and app-store billing
Marketplace add-ons must be cancelled separately in the Marketplace account page; cancelling the main subscription does not always remove add-on billing.
If you subscribed via Apple or Google, billing and cancellations are governed by the respective store's systems and continue until the store processes the cancellation.
Will I get a refund?
Standard refund policy
Bookmap’s published policy states there are no prorated refunds for unused time; the charge applies for the full subscription period even if you cancel mid-term.
No explicit 14-day money-back guarantee is documented for Bookmap’s standard subscription model.
Exceptions and actions
- If you paid through Apple or Google, request refunds through their support channels; those stores have their own refund rules.
- For exceptional cases (billing errors, duplicate charges), contact Bookmap support at support@bookmap.com and provide receipts and account details.
- Keep copies of cancellation confirmations and payment receipts to support any refund request or dispute.
Bookmap plans and pricing
Pricing overview
Official Bookmap pricing is listed in USD on their site; AED values below are approximate conversions.
Estimated AED conversions use a USD - AED rate of roughly 3.6728 (for reference only).
Table of current plans (estimated AED)
| Plan | Monthly price (approx. AED) | Monthly price (USD) | Key features |
|---|---|---|---|
| Digital Plus | AED 69.78 / month | USD 19 / month | Advanced crypto tools, Liquidity Marker, Trading Journal, indicators |
| Digital Plus (annual) | AED 58.77 / month (equiv.) | USD 16 / month (billed annually) | Same features as Digital Plus; annual billing |
| Global | AED 180.00 / month | USD 49 / month | Real-time stocks & futures, up to 10 symbols, live market data |
| Global (annual) | AED 143.40 / month (equiv.) | USD 39 / month (billed annually) | Same features as Global; annual billing |
| Global Plus | AED 363.60 / month | USD 99 / month | All Global features plus live trading, advanced education, 20 symbols |
| Global Plus (annual) | AED 290.20 / month (equiv.) | USD 79 / month (billed annually) | Same features as Global Plus; annual billing |
Your consumer rights in United Arab Emirates
General guidance
Bookmap’s documentation does not state a UAE-specific 14-day cooling-off period or prorated refund entitlement.
Subscriptions are governed by Bookmap’s terms and by the payment processor or app store used at purchase.
Local actions and resources
- Review electronic purchases and subscription rules in your purchase receipts and Bookmap’s FAQ.
- If you believe your consumer rights were violated, contact the UAE consumer protection authority for guidance: UAE government - Consumer Protection.
- Keep all transaction records and correspondence when escalating a billing dispute with Bookmap or your payment provider.
Customer experiences
Positive feedback
Many users praise Bookmap’s real-time order-book visualization and advanced data tools for order-flow trading.
Educational offerings and instructor-led content (for example, Trader Lab) are often highlighted as valuable by customers.
Negative feedback
Common complaints include a steep learning curve, perceived complexity, and unclear pricing for live-data add-ons.
Other reported issues include occasional performance problems and user reports of difficulty obtaining refunds or cancelling - experiences vary by user and purchase channel.
Documentation checklist
Before you contact support
- Account email and username used for Bookmap.
- Subscription ID or plan name and billing date.
- Payment receipt or transaction reference.
Supporting materials to collect
- Screenshots of active subscription page or billing entries.
- Confirmation emails, app-store purchase records, or Marketplace receipts.
- Any correspondence with support and dates of cancellation attempts.
Common mistakes
Not cancelling add-ons separately
Users sometimes cancel the main subscription but forget Marketplace add-ons; this can leave add-on billing active.
Always check the Marketplace subscriptions page and cancel each add-on if applicable.
Assuming automatic refunds or proration
Expecting a prorated refund after mid-term cancellation is a frequent error - Bookmap states no prorated refunds for unused time.
If you need a refund for an exceptional reason, contact support immediately and provide documentation.
Comparative recap
Quick comparison
| Topic | Bookmap summary | What to check before cancelling |
|---|---|---|
| Where to cancel | Web portal for core subscriptions; app stores for store-billed subscriptions; Marketplace for add-ons. | Confirm billing source (Bookmap, Apple, Google, Marketplace) and cancel in the correct place. |
| Refunds | No prorated refunds; store policies may differ. | Check Bookmap FAQ and your payment provider’s refund policy; keep receipts. |
| Access after cancel | Access continues until the end of the paid period. | Note the subscription end date and export any needed data before expiry. |
After cancelling
Immediate steps
- Save confirmation of cancellation from the Bookmap portal or store receipt.
- Export any trading logs or workspace settings you want to keep before access ends.
Helpful links and contacts
- Bookmap Knowledge Base: Bookmap Basics FAQ
- Bookmap FAQ: Bookmap FAQ
- Support email: support@bookmap.com
Address
Company location
Bookmap, LTD
1 Lampousas Street, 1095 Nicosia, Cyprus
Support contact
Email: support@bookmap.com
Phone (support/voicemail): +1‑917‑708‑8171