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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clipchamp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Clipchamp: Easy Method
What is Clipchamp
Overview
Clipchamp is a browser-based video editing service owned by Microsoft that offers trimming, filters, templates, screen recording and stock assets for creating videos quickly.
It integrates with Microsoft services (for example OneDrive and Microsoft 365) and is used by beginners and casual creators for fast editing without installing heavy software.
Where it is available
Clipchamp runs in modern web browsers and also offers mobile sign-in options via platform stores, though subscriptions are controlled by the store used for purchase.
In the United Arab Emirates, premium Clipchamp features are commonly provided through Microsoft 365 Personal or Family plans sold in the UAE.
How to cancel Clipchamp
Cancel via Web / Microsoft account (recommended)
- Sign in to your Clipchamp account at https://clipchamp.com/en/.
- Go to your account Billing or Subscription area and click "Manage Subscription".
- You will be redirected to your Microsoft account Services & Subscriptions page; sign in at https://account.microsoft.com/services.
- Find the Clipchamp or Microsoft 365 subscription and choose "Cancel" or "Manage" to stop renewal. Follow on‑screen prompts to confirm.
Cancel on mobile stores (iOS and Android)
- App Store (iOS): Open Settings → tap your name → Subscriptions, select Clipchamp and tap Cancel. You can also manage subscriptions via Apple Support or reportaproblem.apple.com.
- Google Play (Android): Open the Google Play app → profile → Payments & subscriptions → Subscriptions → select Clipchamp → Cancel subscription. You can also visit Google Play subscriptions help.
- Clipchamp cannot cancel subscriptions purchased through Apple or Google Play; those stores enforce and manage renewals and refunds.
What happens when you cancel
Access and renewal
Cancellation stops future auto‑renewals but usually takes effect at the end of your current paid billing period.
You keep access to paid features until that period ends; after that, your account reverts to the free tier.
Projects, assets and backups
Your projects remain accessible after cancellation, but premium stock assets cannot be exported once the premium access ends.
Features tied to premium subscriptions (for example OneDrive backup or brand kit) are also lost after the subscription expiry.
Will I get a refund?
Refunds via Microsoft / Web purchases
If you cancel via the Microsoft account Services & Subscriptions page you may request a refund through Microsoft.
Refund eligibility and processing are subject to Microsoft’s refund policies and review.
Refunds via App Store or Google Play
- Apple (iOS): Refunds follow Apple’s policies. Submit a request via reportaproblem.apple.com or Apple Support.
- Google Play (Android): Cancelling stops renewal but usually does not automatically refund the current billing period. Request refunds via Google Play support; Google decides eligibility.
- Local consumer law (see UAE rights below) may affect refund rights, for example where digital content is defective or a statutory cancellation window applies.
Clipchamp plans and pricing
Published Microsoft 365 plans in UAE
Clipchamp Premium features are commonly bundled with Microsoft 365 Personal or Family in the UAE. The table below shows typical AED annual pricing where available.
| Plan | Price (AED) | Period | Includes |
|---|---|---|---|
| Microsoft 365 Personal (includes Clipchamp Premium) | AED 299.00 | 12-month subscription | Clipchamp Premium (4K export, premium stock assets, brand kit, OneDrive backup) |
| Microsoft 365 Family (includes Clipchamp Premium) | AED 499.00 | 12-month subscription | Clipchamp Premium for family members (4K export, premium stock assets, brand kit, OneDrive backup) |
Notes about pricing
There is no separate AED price for a standalone Clipchamp subscription commonly listed in the UAE; premium features are accessed via Microsoft 365 plans.
For exact, current pricing in your region, check Microsoft or Clipchamp official pages.
Your consumer rights in United Arab Emirates
Right to cancel and refunds
Under UAE consumer protection frameworks, a 14‑day right to cancel may apply to digital content that has not been accessed.
If digital content has been downloaded, streamed or otherwise accessed, that statutory right typically lapses unless the product is defective.
Remedies for defective digital services
- If the service is defective, UAE rules require the vendor to offer repair, replacement or refund depending on the case.
- Clipchamp or its vendors must comply with applicable UAE laws; you can contact the Ministry of Economy consumer protection authorities for disputes: UAE Ministry of Economy.
Customer experiences
Positive feedback
- Many users praise Clipchamp for its ease of use, browser‑based editing and helpful templates, making it suitable for beginners.
- Integration with Microsoft features (screen recording, OneDrive, templates) is often cited as a benefit.
Common complaints
- Users report issues with app crashes, freezing, lag and unreliable cloud sync (especially with OneDrive).
- Other complaints include project sync problems, loss of assets after updates and challenges contacting support.
Documentation checklist
Before contacting support
- Prepare your account email and subscription purchase receipt or invoice.
- Note the date of purchase, billing period and the platform used (Web/Microsoft, App Store, Google Play).
- Record examples of defects or errors (screenshots, timestamps, project IDs).
When requesting refunds or disputes
- Include the order number or transaction ID from Microsoft, Apple or Google receipts.
- State whether you accessed or exported premium assets; that can affect refund eligibility.
Common mistakes
Assuming Clipchamp can cancel store subscriptions
Many users try to cancel App Store or Google Play subscriptions from Clipchamp’s web interface. Those subscriptions must be cancelled through Apple or Google.
Always check which store processed your payment before following cancellation steps.
Expecting automatic refunds after cancellation
Canceling a subscription usually stops renewal but does not guarantee a refund for the current period. Users often expect an automatic refund when one is not provided.
Submit refund requests to the platform that processed the payment and include clear documentation.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund availability | Access after cancel |
|---|---|---|---|
| Web (Clipchamp / Microsoft account) | Manage Subscription → redirected to Microsoft Services & Subscriptions (Microsoft account) | May request refund via Microsoft; subject to Microsoft policy | Access remains until end of billing period; premium assets locked after expiry |
| App Store (iOS) | Cancel via iPhone Settings → Subscriptions or via Apple ID; Clipchamp cannot cancel | Refunds handled by Apple; request via reportaproblem.apple.com | Access remains until end of paid period |
| Google Play (Android) | Cancel via Google Play app → Subscriptions or via pay.google.com | Refunds at Google’s discretion; cancelling does not imply refund | Access remains until end of paid period |
Key takeaways
- Cancel on the same platform where you purchased the subscription for the fastest result.
- Refunds are determined by the billing platform (Microsoft, Apple, Google) and local consumer law.
After cancelling
Next steps
- Download or export any projects or media you will need before the subscription ends.
- Check that premium assets you used are backed up; unlicensed assets may not be exportable after expiry.
Official help and contacts
- Clipchamp support: https://support.clipchamp.com/
- Manage Microsoft subscriptions: https://account.microsoft.com/services
- Apple support and refunds: https://support.apple.com/ and reportaproblem.apple.com
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481
- UAE consumer protection: UAE Ministry of Economy
Address
Clipchamp corporate address
Level 1, 315 Brunswick St Fortitude Valley, Queensland 4006 Australia
Support and legal
For billing or legal inquiries, use official support pages listed above or check your subscription invoice for specific contact details.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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