Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clockify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Clockify: Easy Method
What is Clockify
Overview
Clockify is a SaaS time-tracking and project-management tool that helps teams and freelancers log hours, track billable time, and generate reports.
It offers web, desktop, and mobile apps with integrations to popular services and tiered paid plans for additional admin and reporting features.
Primary uses
Common uses include monitoring project time allocation, creating invoices from tracked hours, and improving team productivity with dashboards.
The product is subscription-based; billing and plan controls are managed from your Clockify workspace settings online.
How to cancel Clockify
Cancel via the web (recommended)
- Log in to your Clockify account in a web browser.
- Open the menu next to your workspace name and select “Subscription.”
- Go to the “Billing” tab, locate your active subscription, and choose “Cancel subscription.”
- Confirm the cancellation when prompted; paid features remain until the end of the current billing cycle.
Official step-by-step guidance is available on Clockify’s help pages.
Cancel for mobile-store subscriptions (App Store / Google Play)
- If you subscribed through the Apple App Store or Google Play, cancel using your store account’s subscription settings.
- Open the App Store / Google Play app, go to Subscriptions, find Clockify, and cancel there.
- Clockify’s public documentation does not provide a separate mobile cancellation flow; manage store purchases through the respective store.
What happens when you cancel
Access and features
After cancellation, paid features remain available until the end of your paid billing cycle.
At the cycle end your account is downgraded to the Free plan; you will lose paid-only features thereafter.
Data, invoices and account status
Your data (time entries, projects, reports) remains intact after downgrade and is not deleted by canceling the subscription.
Invoices generated during the paid period remain available in your account for future access.
Will I get a refund?
Official refund policy
Clockify generally does not provide refunds; its Terms of Use and help documentation state a strict no-refund policy except in limited circumstances.
Refund exceptions are typically limited to demonstrable system errors or billing mistakes handled by support.
Clockify: Payment and billing information
Exceptions and dispute steps
- If you believe a billing error or system fault occurred, contact Clockify support promptly with receipts and timestamps.
- If you purchased via App Store or Google Play, you may need to request refunds through those stores' refund processes.
- For credit-card disputes, contact your bank or card issuer if you cannot resolve the issue with Clockify or the store.
Clockify plans and pricing
Pricing table
| Plan | Price (AED) | Billing period | Core features |
|---|---|---|---|
| Basic | AED 14.64 | Annual, per user/month (equivalent) | All Free features plus admin tools, bulk edit, required fields, break tracking, project templates, historical rates, customize reports, import data |
| Basic | AED 18.32 | Monthly, per user/month | Same Basic features |
| Standard | AED 20.15 | Annual, per user/month (equivalent) | All Basic features plus time off, invoicing, timesheet locking, attendance & overtime, QuickBooks integration, approvals, targeting |
| Standard | AED 25.64 | Monthly, per user/month | Same Standard features |
| Pro | AED 29.34 | Annual, per user/month (equivalent) | All Standard features plus scheduling, expenses, labor cost & profit, budgets & estimates, custom/user fields, email reports, alerts, GPS, screenshots, forecasting |
| Pro | AED 36.67 | Monthly, per user/month | Same Pro features |
| Enterprise | AED 44.01 | Annual, per user/month (equivalent) | All Pro features plus SSO, custom subdomain, control accounts, audit log |
| Enterprise | AED 55.00 | Monthly, per user/month | Same Enterprise features |
Pricing notes
Prices above are approximate AED equivalents converted at ~1 USD = 3.67 AED as provided by Clockify data.
Actual AED charged at checkout may vary by bank exchange rates and whether UAE VAT (5%) is applied at purchase.
Your consumer rights in United Arab Emirates
Cancellation rights in UAE
You can cancel online Clockify subscriptions at any time from your account settings; paid features continue until the end of the paid period.
For mobile-store purchases, App Store or Google Play cancellation and refund processes apply and are governed by those stores' terms.
Refund entitlements and escalation
- Clockify’s published policy does not guarantee a general statutory cooling-off refund; refunds are limited and conditional.
- If you cannot resolve a billing dispute with the seller or the app store, you may escalate the case with your payment provider or local consumer protection authorities in the UAE.
Customer experiences
Positive feedback (UAE)
UAE users commonly praise Clockify for ease of use, clear reporting, mobile access, and useful dashboards for freelancers and small teams.
Many reviewers highlight responsive support and improvements in project time visibility and invoicing workflows.
Negative feedback and limitations
Some UAE and global users report limitations such as restricted report customization, occasional mobile app bugs, and missing features like advanced overtime handling.
There are also reports of refund denials in specific cases; outcomes can depend on purchase method and timing.
Documentation checklist
What to gather before you cancel
- Account email and workspace name used for the subscription.
- Subscription invoice(s), payment receipt(s) and the date of last payment.
- Screenshots of subscription status in your Clockify billing page or app-store receipts if purchased via mobile store.
Where to send evidence
- Open a support request with Clockify and attach invoices and screenshots.
- If you purchased via App Store or Google Play, follow the store’s refund request flow and provide the same evidence.
Common mistakes
Billing cycle misunderstandings
Users often expect immediate loss of paid features after cancellation; paid features actually remain until the end of the paid billing period.
Always check your billing cycle end date in Subscription → Billing before assuming the cancellation is immediate.
Mobile subscription pitfalls
Purchases made through Apple or Google stores are managed by those stores; cancelling in the Clockify web app will not stop store-billed renewals.
If you subscribed via a mobile store, cancel inside the App Store / Google Play subscriptions settings to prevent automatic renewal.
Comparative recap
Quick feature comparison
| Topic | Free plan | Paid plans (Basic/Standard/Pro/Enterprise) |
|---|---|---|
| Core tracking | Time tracking, basic reports | All Free features plus advanced reports, admin controls, and integrations |
| Admin & security | Limited | Bulk edits, required fields, SSO (Enterprise), audit logs |
| Payroll & billing | Manual export only | Invoicing, QuickBooks integration, labor costs, budgets |
| Cancellation & refunds | Can cancel anytime; no paid features to lose | Cancel anytime via web; refunds generally not provided except for billing errors or system issues |
Decision checklist
- Choose Free if basic time tracking suffices and you want no monthly cost.
- Choose paid tiers for advanced admin, reporting, and integrations with predictable billing.
- If concerned about refunds, purchase cautiously and verify payment method and store policies before buying.
After cancelling
Accessing data and invoices
After your paid period ends you retain access to your account data on the Free plan and can download past invoices.
Export any data or generate final reports before the end of the paid period if you need archived copies in a particular format.
Support and next steps
- For cancellation help or billing disputes, contact Clockify support and provide documentation.
- Useful official resources: Cancel subscription help and Payment & billing help.
Address
Company headquarters
COING Inc
2100 Geng Road, Suite 210, Palo Alto, California 94303, United States
Contact methods
For product support and billing inquiries, use Clockify’s official help and contact channels available on their website.
When contacting support about billing, include invoices, payment method details, and screenshots of your subscription page.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.